Cisco ISE Cloud Central Agent Integration Guide

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Cisco ISE Cloud Central Agent Integration Guide

Verify the Cisco ISE Cloud Central Agent connection

Updated: November 12, 2026

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Provides step-by-step instructions to confirm the Agent status on its setup page and in Cisco Cloud Control. It identifies the status details that indicate a completed connection.

Before you begin

Install and configure the Cisco ISE Cloud Central Agent.

Procedure

  1. Check the Cisco ISE Cloud Central Agent status on the ISE Cloud Central Agent setup page.

    Under Agent status, confirm that the table shows the agent name, IP address, status of Running, uptime, connected Cisco ISE IP address, and pxGrid client name.

    If you encounter any issues, refer to Cisco ISE Cloud Central Common Setup Issues for troubleshooting information.

  2. Check the integration status in Cisco Cloud Control.

    In Cisco Cloud Control, choose Identity > Integrations.

    Confirm that the connected Cisco ISE node has a green Active status.

The Cisco ISE deployment is connected successfully when the ISE Cloud Central Agent setup page reports Running and Cisco Cloud Control (Identity > Integrations) reports Active.

What to do next

If the status of the Cisco ISE Cloud Central Agent is shown as Not found or Disconnected, refer to Cisco ISE Cloud Central Agent connection problems to troubleshoot common issues.