Device Operations

Reboot devices

Use the Device Reboot screen to reboot one or more Cisco Catalyst SD-WAN devices.

Reboot devices

  1. From the Cisco SD-WAN Manager menu, choose Maintenance > Device Reboot.

  2. Click WAN Edge, Control Components, or Manager depending on the device type that you want to reboot..

  3. Check the check boxes next to the device or devices that you want to reboot.

  4. Click Reboot.

View active devices

To view a list of devices on which the reboot operation was performed:

  1. From the Cisco SD-WAN Manager toolbar, click the Tasks icon. Cisco SD-WAN Manager displays a list of all running tasks along with the total number of successes and failures.

  2. Click a row to see details of a task. Cisco SD-WAN Manager opens a pane displaying the status of the task and details of the device on which the task was performed.

Reload a security application

The Reload Services option in the Maintenance > Device Reboot window lets you to recover a security application from an inoperative state. Ensure that you use this service as an initial recovery option. See device-operations.html#__.

Ensure that a security application has already been installed on the device that you choose to reload services for. To reload one or more security applications:

  1. From the Cisco SD-WAN Manager menu, choose Maintenance > Device Reboot.

  2. Under WAN Edge, check the check box for the Cisco Catalyst SD-WAN device you want to choose.

  3. Click Reload Services.

    The Reload Container dialog box appears.

  4. If the security application version is correct, check the check box against the version of the security application.

  5. Click Reload.

    The security application stops, is uninstalled, reinstalled, and restarted.

Reset a security application

The Reset Services option in the Maintenance > Device Reboot window enables you to recover a security application from an inoperative state.

Use the Reset Services option when the virtual network configuration of a security application changes, such as, the virtual port group configuration on a device.

  • Ensure that a security application is already been installed on the device that you choose to reset services for.

  • Ensure that the chosen security application is in a running state.

To reset one or more security applications:

  1. Click WAN Edge and check against a Cisco Catalyst SD-WAN device to reload the security application.

  2. Click Reset Services.

    The Reset Container dialog box opens.

  3. If the security application version is correct, check the check box against the version of the device.

  4. Click Reset.

    The security application is stopped, and then restarted.

Determine security applications in inoperative state

  1. From the Cisco SD-WAN Manager menu, choose Monitor > Devices.

    Cisco vManage Release 20.6.x and earlier: From the Cisco SD-WAN Manager menu, choose Monitor > Network.

  2. Choose a device by clicking its name in the Hostname column.

  3. In the left pane, click Real Time.

    The real time device information appears in the right pane.

  4. From the Device Options drop-down list, choose App Hosting Details.

    A table appears with the device-specific application hosting information. In the table, if the state of the device is ACTIVATED, DEPLOYED, or STOPPED, perform a reload or reset operation on the security application.

    If the state of the device is RUNNING, the security application is in an operative state.

  5. From the Device Options drop-down list, choose Security App Dataplane Global.

    A table appears with the device-specific application data plane information. In the table, if the SN Health of the device is yellow or red, perform a reload or reset operation on the security application.

    If the SN Health of the device is green, the security application is in an operative state.

Reset interfaces

Use the Interface Reset command to shutdown and then restart an interface on a device in a single operation without having to modify the device's configuration.

  1. From the Cisco SD-WAN Manager menu, choose Tools > Operational Commands.

  2. For the desired template, click … and choose Reset Interface.

  3. In the Interface Reset dialog box, choose the desired interface.

  4. Click Reset.

Invalidate a device

You can make your device invalid should your device go beyond its target location.

  1. From the Cisco Catalyst SD-WAN menu, choose Tools > Operational Commands.

  2. For the desired device, click … and choose Make Device Invalid.

  3. Confirm that you want to make the device invalid and click OK.

Re-validate a device

  1. From the Cisco Catalyst SD-WAN menu, choose Configuration > Certificates.

  2. Choose the invalid device and look for the Validate column.

  3. Click Valid.

  4. Click Send to Controllers to complete the action.

Stop data traffic

You can stop data traffic to your device should your device exceed its target location.

  1. From the Cisco Catalyst SD-WAN menu, choose Tools > Operational Commands.

  2. For the desired device, click … and choose Stop Traffic.

  3. Confirm that you want to stop data traffic to your device and click OK.

Perform a factory reset

If your device is outside its target boundary, you may need to perform a factory reset of your device.


Note

The Factory Reset operational command is supported only for Cisco ISR 1000 series and Catalyst 8K devices.

For more information on geofencing, see the Cisco IOS XE Catalyst SD-WAN Systems and Interfaces Configuration Guide.

  1. From the Cisco Catalyst SD-WAN menu, choose Tools > Operational Commands.

  2. For the desired device, click … and choose Factory Reset.

  3. Choose one of the following options:

    • Retain License: Wipes all the device settings and partitions except for licenses. Retain License is a sub option to the factory-reset option.

    • Full Wipe factory-reset: Wipes all the device settings and partitions.


      Note

      After a full-wipe operation, the device can only be booted up using a USB or TFTP.

  4. Click Reset.