ROMMON Download Procedure for Cisco ISRs

Table of Contents

ROM Monitor Download Procedures for Cisco Integrated Services Routers

Downloading Images

Downloading ROMMON Image to TFTP Server

Copying ROMMON Image to Internal or External Flash Memory

Obtaining Documentation

Cisco.com

Ordering Documentation

Obtaining Technical Assistance

Cisco Technical Support Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information

ROM Monitor Download Procedures for
Cisco Integrated Services Routers

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This document contains procedures for downloading a ROM Monitor (ROMMON) software image to a Cisco Integrated Services Router (ISR). You must ensure the ROMMON image is installed on the router before you install Cisco IOS images on the router.

Refer to the hardware documentation for specific ROMMON version information and Cisco IOS image information.

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Caution You must upgrade the ROMMON image first before upgrading the Cisco IOS image. If you do not follow this order, the router will not operate properly and enter into an unrecoverable state.

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This document contains the following sections:

• Downloading Images
• Obtaining Documentation
• Obtaining Technical Assistance

Downloading Images

Two procedures are provided for copying ROMMON images:

• Use the upgrade command with the tftp path in the file url argument. See “Downloading ROMMON Image to TFTP Server” section.
• Copy tftp to the internal or external flash memory using the upgrade command. See “Copying ROMMON Image to Internal or External Flash Memory” section

Downloading ROMMON Image to TFTP Server

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Note The commands show rom-monitor, showmon, upgrade rom-monitor, upgrade rom-monitor preference, rommon-pref are present in the Cisco 3700 series routers only.

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Complete these steps to upgrade the ROMMON image from EXEC mode:

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Note In the event of a power outage, the ROM monitor download will not be successful.

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Step 1 Download the ROMMON file from Cisco.com and place it on your TFTP server.

Step 2 Upgrade the current configuration by entering the command upgrade rom-monitor as shown in the following example:

Router# upgrade rom-monitor file tftp://223.255.254.254/C3745_RM2.srec.122-8r.T2

Loading C3745_RM2.srec.122-8r.T2 from 223.255.254.254 (via FastEthernet0/0):

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[OK - 641719/1283072 bytes]

 

This command will reload the router. Continue? [yes/no]:y

 

Step 3 Press Enter to continue. The router begins downloading the ROMMON image. The router automatically reboots.

Erasing boot flash eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Programming boot flash pppp

 

Now Reloading

System Bootstrap, Version 12.2(4r)XT4, RELEASE SOFTWARE (fc1)

TAC Support:http://www.cisco.com/tac

Copyright (c) 2001 by cisco Systems, Inc.

 

Running new upgrade for first time

 

System Bootstrap, Version 12.2(8r)T2, RELEASE SOFTWARE (fc1)

TAC Support:http://www.cisco.com/tac

Copyright (c) 2002 by cisco Systems, Inc.

c3745 processor with 196608 Kbytes of main memory

Main memory is configured to 64 bit mode with parity disabled

 

Upgrade ROMMON initialized

rommon 1 >

Copying ROMMON Image to Internal or External Flash Memory

An optional method of downloading the ROMMON image is by copying the ROMMON file from the TFTP server to the internal or external flash memory. To do this, enter the command upgrade rom-monitor as shown in the following example:

Router# upgrade rom-monitor file flash:C3745_RM2.srec.122-8r.T2

This command will reload the router. Continue? [yes/no]:y

 

Erasing boot flash eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Programming boot flash pppp

 

Now Reloading

System Bootstrap, Version 12.2(4r)XT4, RELEASE SOFTWARE (fc1)

TAC Support:http://www.cisco.com/tac

Copyright (c) 2001 by cisco Systems, Inc.

 

Running new upgrade for first time

 

System Bootstrap, Version 12.2(8r)T2, RELEASE SOFTWARE (fc1)

TAC Support:http://www.cisco.com/tac

Copyright (c) 2002 by cisco Systems, Inc.

c3745 processor with 196608 Kbytes of main memory

Main memory is configured to 64 bit mode with parity disabled

 

Upgrade ROMMON initialized

rommon 1 >

 

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Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

• Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

• The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://cisco.com/univercd/cc/td/doc/pcat/

• Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

© 2009 Cisco Systems, Inc. All rights reserved.