About Cisco DNA Center-to-Cisco Webex Integration
You can integrate Cisco DNA Center with Cisco Webex.
The following table displays the supported Cisco DNA Center-to-Cisco Webex integration workflow.
Step | Description | ||
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Step 1 |
Review the following Cisco DNA Center-to-Cisco Webex integration requirements:
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Step 2 |
Create a Cisco Webex Bot for use in the integration. For information about creating a Cisco Webex Bot, see Webex Teams - Integrations & Bots. |
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Step 3 |
Configure the integration settings. Click the menu icon () and choose . Enter your callback URL hostname or IP address. |
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Step 4 |
Select and subscribe one or more events to forward notifications from Cisco DNA Center to Cisco Webex. To access an event in Cisco DNA Center, click the menu icon ( ) and choose . Event Catalog displays all the events. Review the events and click the Notifications tab to subscribe to an event. |
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Step 5 |
In the Notifications tab, create a new notification for the event. Follow the steps in the Create a New Notification wizard and select Cisco Webex as the notification channel. The following required data must be entered in the Cisco DNA Center platform GUI:
For detailed information about this procedure, see Subscribe Cisco DNA Center Event Notifications to Cisco Webex. |
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Step 6 |
Any notifications for the selected event are now forwarded to Cisco Webex from Cisco DNA Center and published as a new message in Cisco Webex. |
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Step 7 |
Cisco Webex responds to Cisco DNA Center with one of the following API messages:
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Step 8 |
Review the issue in Cisco Webex. |
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Step 9 |
Close the issue in Cisco Webex. |
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Step 10 |
Cisco DNA Center receives the status from Cisco Webex and then closes the issue. |