Step 1

Choose Device Management > Credential Profiles > .

Step 2

Enter a descriptive profile name to ensure it is easily distinguishable from other credential profiles. The name can contain a maximum of 128 alphanumeric characters. You can use letters, numbers, dots (.), underscores (_), and hyphens (-).

Step 3

Select a protocol from the Connectivity type drop down list. Confirm what connection types must be configured in a credential profile for specific providers. See Provider families.

Step 4

Complete applicable credentials and ensure they match what is already on the device.

Step 5

To add more protocols, click + Add Another and repeat the previous steps.

Step 6

Click Save.

Step 1

Choose Device Management > Credential Profiles > .

Step 2

If you have not already created a credential profile CSV file to import:

1. Click the Download sample 'Credential template (*.csv)' file link and save the CSV file template to your local disk.

2. Open the template using your preferred tool and edit one row for each credential profile. See Credential profile template guidelines.

3. When you are finished, save the new CSV file.

Step 3

Click Browse to navigate and open the CSV file.

Step 4

With the CSV file selected, click Import.

Step 1

Choose Device Management > Credentials.

Step 2

Check the profile check box you want to update, and click .

Step 3

Make the necessary changes and then click Save.

Step 1

Choose Device Management > Credential Profiles.

Step 2

(Optional) In the Credential Profiles window, filter the credential profile list as needed.

Step 3

Check the profile check boxes for the profiles you want to export.

Step 4

Click . Depending on your browser, you will be prompted to select a path and file name to use when saving the CSV file, or to open it immediately

Step 1

Export a backup CSV file containing the credential profile you plan to delete (see Export credential profiles).

Step 2

Check whether any devices or providers are using the credential profile you plan to delete. You can do this by filtering on the Credential Profile column, which is available on both the Devices window (choose Device Management > Credential Profiles) and the Providers window (choose Administration > Manage Provider Access).

Step 3

Reassign the devices or providers to a different credential profile (for help with this task, see Change the credential profile for multiple network devices and Edit Providers).

Step 4

After all devices and providers have had their credential profiles reassigned: From the main menu, choose Device Management > Credential Profiles.

Step 5

In the Credential Profiles window, choose the profile that you want to delete and then click .

Step 1

From the main menu, choose Device Management > Devices. The Network Devices tab is displayed by default.

Step 2

Choose the devices whose credential profiles you want to change. Your options are:

• Click to include all devices.
• Filter the device list by entering text in the Search field or by filtering specific columns. Then click to include only the filtered list of devices.
• Check the boxes next to the device records you want to change. Then click to include only the devices that have been checked.

Step 3

Edit and save the new CSV file using the tool of your choice. Be sure to enter the correct credential profile name in the Credential Profile field for each device.

Step 4

Click .

Step 5

In the Import dialog box, click Browse, choose the new CSV file, and click Import.

Step 1

Choose Administration > Manage Provider Access > .

Step 2

Enter required fields. See Table 1

Step 3

Click Save to add the new provider.

Step 4

(Optional) Repeat to add more providers.

Step 1

From the main menu, choose Administration > Manage Provider Access.

Step 2

Click to open the Import CSV File dialog box.

Step 3

If you have not already created a provider CSV file to import:

1. Click the Download sample 'Provider template (*.csv)' file link and save the CSV file template to a local storage resource.

2. Open the template using your preferred tool. Begin adding rows to the file, one row for each provider.

   Use a semicolon to separate multiple entries in the same field. Use two semicolons with no space between them to indicate that you are leaving the field blank. When you separate entries with semicolons, the order in which you enter values is important. For example, if you enter SSH;SNMP;NETCONF;TELNET in the connectivity_type field and you enter 22;161;830;23 in the connectivity_port field, the order of entry determines the mapping between the two fields:

   • SSH: port 22

   • SNMP: port 161

   • NETCONF: port 830

   • Telnet: port 23

   Be sure to delete the sample data rows before saving the file, or they will be imported along with the data you want. The column header row can stay, as it is ignored during import.

3. When you are finished, save the new CSV file.

Step 4

Click Browse to navigate to the CSV file you just created and then click Open to select it.

Step 5

With the CSV file selected, click Import.

Step 6

Resolve any errors reported during the import and check provider details to confirm connection.

Step 1

From the main menu, choose Administration > Manage Provider Access.

Step 2

Click .

Step 3

Enter the following values for the provider fields:

1. Required fields:

   • Provider Name: Name of the Cisco WAE provider.

   • Credential Profile: Select the previously created credential profile.

   • Family: Select WAE.

   • Protocol: Select HTTP or HTTPS respectively as per the credential profile you are using.

   • IP Address/ Subnet Mask: Enter the IP address (IPv4 or IPv6) and subnet mask of the server.

   • Port: Enter the port number (usually, 8080 for HTTP, and 8843 for HTTPS).

2. Optional values:

   • Timeout: The amount of time (in seconds) to wait before timing out the connection to the server. The default is 30 seconds.

Step 4

When you have completed entries in all of the required fields, click Save to add the provider.

Step 1

Choose Administration > Manage Provider Access > .

Step 2

Enter these provider field values:

1. Required fields:

   • Provider Name: Name of the storage provider.

   • Credential Profile: Select the previously created storage credential profile.

   • Family: Select SYSLOG_STORAGE.

   • Protocol: Select SSH to be protocol that Cisco Crosswork application will use to connect to the provider.

   • IP Address/ Subnet Mask: Enter the IP address (IPv4 or IPv6) and subnet mask of the server.

   • Port: Enter the port number (usually, 22 for SSH.

   • Provider Properties: Enter the following key/value pair in these fields:

     Property Key	Property Value
     DestinationDirectory	The absolute path where the collected data will be stored on the server. For example: /root/cw-syslogs

2. Optional values:

   • Timeout: The amount of time (in seconds) to wait before timing out the connection to the storage server.

Step 3

Click Save to add the Syslog Storage provider.

Step 1

Choose Administration > Manage Provider Access.

Step 2

Click .

Step 3

Enter these provider field values:

1. Required fields:

   • Provider Name—Name of the alert provider.

   • Credential Profile—Select the previously created alert provider credential profile.

   • Family—Select ALERT.

   • Protocol—HTTP is pre-selected.

   • IP Address/ Subnet Mask—Enter the IP Address (IPv4 or IPv6) and subnet mask of the alert server.

   • Port—Enter the port number (usually, 80 for HTTP).

   • Provider Properties—The alertEndpointUrl property key name is pre-entered. In the Property Value field, enter the alert server endpoint only. For example, if the complete path to the endpoint is http://aws.amazon.com:80/myendpoint/bar1/, you would enter /myendpoint/bar1/ only.

2. Optional values:

   • Timeout—The amount of time (in seconds) to wait before timing out the connection to the alert server.

Step 4

When you have completed entries in all of the required fields, click Save to add the alert provider.

Step 1

Choose Administration > Manage Provider Access > .

Step 2

Enter these provider field values:

Step 3

Under Provider Properties, enter these properties:

Step 4

When you have completed entries in all of the required fields, click Save to add the provider.

Step 1

Choose Administration > Manage Provider Access.

For each provider configured in the Cisco Crosswork application, the Providers window lists information such as the provider's name, universally unique identifier (UUID), associated credential profile and more, as shown in the figure below.

Step 2

The icons in the Reachability column indicate whether a provider is reachable via the listed connectivity protocols.

Step 3

Get additional details for any provider, as follows:

1. In the Provider Name column, click the to view provider-specific key/value properties.

2. In the Connectivity Type column, click the to view detailed connectivity information for the provider, such as provider-specific protocol, IP format, IP address, port, and timeout information.

3. In the Model Prefix column, click the to view the supported NED version(s) for a Cisco Network Services Orchestrator (Cisco NSO) provider's configured NED model prefix(es).

4. When you are finished, click to close the details window.

If you are running into Cisco SR-PCE reachability problems, see Cisco SR-PCE Reachability Issues. Check that HTTP and port 8080 is set.

For general provider reachability problems, you can troubleshoot as follows:

1. Ping the provider host.

2. Attempt a connection using the protocols specified in the connectivity settings for the provider. .

   The following CLI command can be used to perform this check:

   curl -v -H "X-Subscribe: stream" "http://<ip-address>:8080/
   bwod/subscribe/json?keepalive-30&priority=5"

3. Check your firewall setting and network configuration.

4. Check the provider host or intervening devices for Access Control List settings that might limit who can connect.

Step 1

Choose Administration > Manage Provider Access.

Step 2

In the Providers window, choose the provider you want to update and click .

Step 3

Make the necessary changes and then click Save.

Step 4

Resolve any errors and confirm provider reachability.

Step 1

Export a backup CSV file containing the provider you plan to delete (see Export Providers).

Step 2

(Optional) Check whether any devices are mapped to the provider and change the provider before deletion.

1. Choose Device Management > Network Devices. The Network Devices tab is displayed by default.

2. In the Network Devices window, enter the obsolete provider name in the Search field.

3. Check the check box for the device that is mapped to the obsolete provider, and click .

4. Choose a different provider from the Provider drop-down list.

5. Click Save.

Step 3

Delete the provider as follows:

1. From the main menu, choose Administration > Manage Provider Access.

2. In the Providers window, choose the provider(s) that you want to delete and click .

3. In the confirmation dialog box, click Delete.

Step 1

Choose Administration > Manage Provider Access.

Step 2

(Optional) In the Providers window, filter the provider list as needed.

Step 3

Check the check boxes for the providers you want to export. Check the check box at the top of the column to select all the providers for export.

Step 4

Click . Depending on your browser, you will be prompted to select a path and file name to use when saving the CSV file, or to open it immediately.