Support FAQ
Obtain answers for frequently asked questions regarding your Cisco product.
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Cisco TelePresence Video Communication Server Control
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Cisco TelePresence Video Communication Server Expressway
- Are links and pipes on the VCS one-way or two-way?
- Can I use a TANDBERG Gatekeeper or Border Controller as part of my VCS Cluster?
- Can I use a VCS Control as an Alternate or Peer of a VCS Expressway?
- How do I call someone on a different IP network?
- How do I configure the VCS to work in Call Routed Mode?
- How do I set the VCS to show times in my local timezone?
- How does the VCS's clustering redundancy solution work with non-TANDBERG endpoints?
- How to configure my endpoints to register to a VCS Cluster?
- Movi Starter Pack, Express Edition: documentation and configuration information
- What are the direct, routed and proxy modes on a gatekeeper?
- What does '480 Temporarily Not Available' or 'No Route for Bandwidth Calculation' on my endpoint or in the VCS search history mean?
- When do calls on a VCS Expressway use a local (non-traversal) call license?
- When do calls on a VCS use a traversal call license?
- Why am I seeing a lot of packet loss in one direction with my TANDBERG network products and why is the audio/video quality poor in that direction?
- Why is an endpoint still registered to the VCS even though I have added its details to the Registration Deny List?
Support Documentation
Troubleshooting