Cisco TelePresence Video Communication Server (VCS)

Data Sheets and Product Information

Data Sheets

• Cisco TelePresence Video Communication Server Version X8.9 Data Sheet 10-Jul-2018
• Cisco TelePresence Video Communication Server version X8.7 Data Sheet 18-Dec-2015

End-of-Life and End-of-Sale Notices

• English

  • End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server (VCS) 30-Jun-2020
  • End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server (VCS) Software Image X8.x 01-Nov-2019
  • End-of-Sale and End-of-Life Announcement for the Cisco VCS ATP License Options 30-Apr-2019
  • End-of-Sale and End-of-Life Announcement for the Cisco TelePresence VCS CE1100 Appliance 14-Aug-2018
  • End-of-Sale and End-of-Life Announcement for the Cisco Virtual VCS ATP Demo Version 28-Feb-2017
  • End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server (VCS) Second-Generation Platform (Cisco UCS C220 M3 Bundle) 31-Aug-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server (VCS) Software Image 7.x 04-Jun-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server Generation 1 Appliances 14-Jan-2019
  • End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server Licenses and Software Images for Release X6.x 11-Jan-2019

• French - Canadian

  • Annonce d’arrêt de commercialisation et de fin de vie de Cisco TelePresence Video Communication Server (VCS) 30-Jun-2020
  • Annonce d’arrêt de commercialisation et de fin de vie de Cisco TelePresence Video Communication Server (VCS) Software Image X8.x 01-Nov-2019
  • Annonce d’arrêt de commercialisation et de fin de vie de Cisco VCS ATP License Options 30-Apr-2019
  • Annonce d’arrêt de commercialisation et de fin de vie de Cisco TelePresence VCS CE1100 Appliance 14-Aug-2018
  • Annonce d’arrêt de commercialisation et de fin de vie de la plateforme de seconde génération de serveur de communication vidéo VCS TelePresence de Cisco (offre groupée Cisco UCS C220 M3) 31-Aug-2015
  • Annonce d’arrêt de commercialisation et de fin de vie de Cisco Virtual VCS ATP Demo Version 28-Feb-2017

Security Notices

Field Notices

• Cisco TelePresence Video Communication Server Expressway

  • Field Notice: FN - 64093 - UCSC Series Default Password for Units Shipped November 17, 2015 through January 6, 2016 is Incorrect - Configuration Change Recommended 07-Dec-2018

Security Advisories, Responses and Notices

• Cisco Expressway Series and TelePresence Video Communication Server Cross-Site Scripting Vulnerability 16-Oct-2019
• Cisco TelePresence Video Communication Server and Cisco Expressway Series Server-Side Request Forgery Vulnerability 05-Jun-2019
• Cisco Unified Communications Manager IM&P Service, Cisco TelePresence VCS, and Cisco Expressway Series Denial of Service Vulnerability 05-Jun-2019
• Cisco Expressway Series and Cisco TelePresence Video Communication Server Cross-Site Request Forgery Vulnerability 17-Apr-2019
• Cisco Expressway Series and Cisco TelePresence Video Communication Server Denial of Service Vulnerability 17-Apr-2019
• Cisco Expressway Series and Cisco TelePresence Video Communication Server Denial of Service Vulnerability 17-Apr-2019
• Cisco TelePresence Conductor, Cisco Expressway Series, and Cisco TelePresence Video Communication Server REST API Server-Side Request Forgery Vulnerability 06-Feb-2019
• Cisco Expressway Series and Cisco TelePresence Video Communication Server Remote Code Execution Vulnerability 03-Oct-2018
• Cisco Unified Communications Manager IM & Presence Service Denial of Service Vulnerability 15-Aug-2018
• Cisco TelePresence Video Communication Server Expressway Denial of Service Vulnerability 20-Jun-2018
• Cisco Expressway Series, Cisco TelePresence Video Communication Server, and Cisco TelePresence Conductor REST API Denial of Service Vulnerability 18-Oct-2017
• Cisco TelePresence Video Communication Server Denial of Service Vulnerability 16-Aug-2017
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017 30-Jan-2017
• Cisco Expressway Series and TelePresence VCS Denial of Service Vulnerability 25-Jan-2017
• Cisco Expressway Series Software Security Bypass Vulnerability 07-Dec-2016

Release and Compatibility

Release Notes

• VCS Release Notes

  • Cisco TelePresence Video Communication Server Release Note (X12.6.1) 20-Jul-2020
  • Cisco TelePresence Video Communication Server Release Note (X12.6) 03-Jun-2020
  • Cisco TelePresence Video Communication Server Release Note (X12.5.9) 29-Apr-2020
  • Cisco TelePresence Video Communication Server Release Note (X12.5.6) 06-Nov-2019
  • Cisco TelePresence Video Communication Server Release Note (X12.5.5) 25-Aug-2019
  • Cisco TelePresence Video Communication Server Release Note (X12.5.4) 14-Jul-2019
  • Cisco TelePresence Video Communication Server Release Note (X12.5.3) 29-May-2019
  • Cisco TelePresence Video Communication Server Release Note (X12.5.2) 09-Apr-2019
  • Cisco TelePresence Video Communication Server Release Note (X12.5.1) 18-Feb-2019
  • Cisco TelePresence Video Communication Server Release Note (X12.5) 03-Jan-2019

• VCS Release Notes (X8.11.x and earlier)

  • Cisco TelePresence Video Communication Server Release Note (X8.11.4) 19-Nov-2018
  • Cisco TelePresence Video Communication Server Release Note (X8.10.4) 18-Dec-2017
  • Cisco TelePresence Video Communication Server Release Note (X8.10.3) 09-Nov-2017
  • Cisco TelePresence Video Communication Server Release Note (X8.10.2) 26-Sep-2017
  • Cisco TelePresence Video Communication Server Release Note (X8.10.1) 18-Aug-2017

Reference

Integrated Systems Documentation

• Cisco TelePresence Integration with Microsoft Lync Server Solution Guide 06-Jun-2011 (PDF - 2 MB)

Licensing Information

• Cisco TelePresence Video Communication Server and Expressway Series X12.5.6 Open Source Documentation 06-Nov-2019 (PDF - 5 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X12.5.5 Open Source Documentation 27-Aug-2019 (PDF - 5 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X12.5.3 Open Source Documentation 21-Aug-2019 (PDF - 5 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X12.5.4 Open Source Documentation 15-Jul-2019 (PDF - 5 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X12.5.2 Open Source Documentation 09-Apr-2019 (PDF - 3 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X12.5.1 Open Source Documentation 21-Feb-2019 (PDF - 3 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X12.5 Open Source Documentation 10-Jan-2019 (PDF - 5 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X8.11.4 Open Source Documentation 20-Nov-2018 (PDF - 4 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X8.11.3 Open Source Documentation 14-Oct-2018 (PDF - 4 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X8.11.2 Open Source Documentation 21-Sep-2018 (PDF - 4 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X8.11.1 Open Source Documentation 05-Sep-2018 (PDF - 4 MB)
• Cisco TelePresence Video Communication Server and Expressway Series X8.11 Open Source Documentation 02-Jul-2018 (PDF - 4 MB)
• Cisco TelePresence Video Communication Server X8.10.4 Open Source Documentation 18-Dec-2017 (PDF - 4 MB)
• Cisco TelePresence Video Communication Server X8.10.3 Open Source Documentation 09-Nov-2017 (PDF - 4 MB)
• Cisco TelePresence Video Communication Server X8.10.2 Open Source Documentation 26-Sep-2017 (PDF - 4 MB)

Install and Upgrade

Install and Upgrade Guides

• Safety and Compliance Information

  • Cisco TelePresence Video Communication Server safety and compliance information 31-Jul-2012

• Getting started guides

  • Cisco Expressway on Virtual Machine Installation Guide (X12.5) 03-Jan-2019
  • Cisco Expressway on Virtual Machine Installation Guide (X8.11.1) 25-Sep-2018
  • Cisco VCS Virtual Machine Installation Guide (X8.10) 07-Jul-2017
  • Cisco VCS Virtual Machine Installation Guide (X8.9.1) 30-Jan-2017
  • Cisco VCS Virtual Machine Installation Guide (X8.9) 05-Dec-2016
  • Cisco VCS Virtual Machine Installation Guide (X8.8) 27-Jun-2016
  • Cisco VCS Virtual Machine Installation Guide (X8.7) 29-Nov-2015
  • Cisco VCS Virtual Machine Installation Guide (X8.2) 12-Aug-2014
  • Cisco VCS on Virtual Machine Installation Guide (X8.1)
  • Cisco VCS on Virtual Machine Deployment Guide (X7.2)
  • Cisco Expressway CE1100 Appliance Installation Guide (X8.10) 07-Jul-2017
  • Cisco VCS CE1100 Appliance Installation Guide (X8.10) 07-Jul-2017
  • Cisco VCS CE1100 Appliance Installation Guide (X8.9) 05-Dec-2016
  • Cisco VCS CE1100 Appliance Installation Guide (X8.8) 27-Jun-2016

Install and Upgrade TechNotes

• Common procedure to upgrade VCS/Expressway Servers 30-Jun-2020

Configuration

Configuration Examples and TechNotes

• Cisco TelePresence Video Communication Server Expressway

  • Upgrade the Firmware of DX Endpoints and IP Phones over MRA 11-Oct-2018
• Generate CSR and Upload Signed Certificate to VCS/Expressway Servers 02-Jul-2020
• Supporting Business Continuity During the COVID-19 Pandemic - Mobile and Remote Access Solution Resources 08-Apr-2020
• Configure Region Settings Between VCS and CUCM 11-Oct-2018
• Avoid VCS SIP UDP Timeout 28-Aug-2018
• Install VCS Option Key Via Web Interface and CLI Configuration Example 12-Jan-2018
• Configure Proxy WebRTC With CMS over Expressway with Dual Domain 06-Dec-2017
• Configure and Troubleshoot DNS and Certificate Requirements on Microsoft Federation via Expressway to Cisco Meeting Server 23-Oct-2017
• Configure Mobile and Remote Access through Expressway/VCS in a Multi-Domain Deployment 19-Sep-2017
• Install a VCS Release Key via the Web Interface and CLI Configuration Example 03-Jan-2017
• Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example 31-Mar-2016
• Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example 31-Mar-2016 (PDF - 235 KB)
• Configure an MRA Hybrid Deployment 06-Jan-2016
• Configuring Dial via Office-Reverse to Work with Mobile and Remote Access 29-Oct-2015
• Configure an ISDN Overflow Route with a CPL Script on the VCS 27-Apr-2015

Configuration Guides

• Cisco VCS version X12.x (Bug Fixing and Maintenance Only)

  • Cisco Expressway Cluster Creation and Maintenance Deployment Guide (X12.5) 28-Nov-2019
  • Cisco Expressway Certificate Creation And Use Deployment Guide (X12.5) 07-Feb-2020
  • Cisco Expressway Certificate Creation and Use Deployment Guide (X12.5) 03-Jan-2019
  • Cisco Expressway IP Port Usage Configuration Guide (X12.5) 10-Jan-2019

• Cisco VCS version X8.11.x

  • Cisco Expressway Cluster Creation and Maintenance Deployment Guide (X8.11.4) 20-Feb-2019
  • Cisco VCS Basic Configuration (Control with Expressway) Deployment Guide (X8.11.4) 11-Jan-2019
  • Cisco Expressway Certificate Creation and Use Deployment Guide (X8.11.1) 21-Sep-2018
  • Mobile and Remote Access via Cisco Expressway Deployment Guide (X8.11.4) 03-Dec-2018
  • Cisco Meeting Server with Cisco Expressway Deployment Guide (2.4/X8.11.4) 01-Mar-2019
  • Cisco VCS and Microsoft Infrastructure Deployment Guide (X8.11.1) 21-Sep-2018
  • Cisco Expressway IP Port Usage Configuration Guide (X8.11.1) 25-Sep-2018
  • Cisco VCS REST API Summary 16-Jan-2019
  • Cisco TelePresence Multiway Deployment Guide (X8.11.1 and XC2.4) 25-Sep-2018

• Cisco VCS version X8.10

  • Cisco Expressway Certificate Creation and Use Deployment Guide (X8.10) 05-Jul-2017
  • Mobile and Remote Access via Cisco VCS Deployment Guide (X8.10) 07-Jul-2017

Maintain and Operate

End-User Guides

• Cisco TelePresence FindMe Express User Guide (X8.1) 17-Dec-2013 (PDF - 577 KB)
• Cisco TelePresence FindMe Express User Guide (X7.1) 09-Mar-2012 (PDF - 569 KB)
• Cisco TelePresence FindMe User Guide (X6) 12-Jan-2011 (PDF - 531 KB)
• Cisco TelePresence FindMe User Guide (X5) 06-Jan-2011 (PDF - 535 KB)

Maintain and Operate Guides

• Administration Guides

  • Cisco TelePresence Video Communication Server Administrator Guide (X12.5.7) 11-Feb-2020
  • Cisco TelePresence Video Communication Server Administrator Guide (X12.5.6) 06-Nov-2019
  • Cisco TelePresence Video Communication Server Administrator Guide (X12.5.2) 18-Nov-2019
  • Cisco TelePresence Video Communication Server Administrator Guide (X12.5) 10-Jan-2019
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.11.4) 21-Dec-2018
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.10.3) 09-Nov-2017
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.10) 07-Jul-2017
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.9.2) 31-Mar-2017
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.9.1) 27-Jan-2017
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.9) 02-Dec-2016
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.8.2) 19-Sep-2016
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.8) 27-Jun-2016
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.7.2) 14-Apr-2016
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.7.1) 25-Feb-2016
  • Cisco TelePresence Video Communication Server Administrator Guide (X8.7) 30-Nov-2015

Maintain and Operate TechNotes

• Cisco TelePresence Video Communication Server Control

  • Collaboration Edge Most Common Issues 07-Apr-2020

• Cisco TelePresence Video Communication Server Expressway

  • Collaboration Edge Most Common Issues 07-Apr-2020

• Cisco TelePresence Video Communication Server Model

  • Collaboration Edge Most Common Issues 07-Apr-2020
• VCS Calls to Unregistered Endpoints with URI Over DNS 31-Mar-2015
• VCS Bandwidth Control with Links and Pipes 31-Mar-2015
• VCS Traversal and Non-Traversal Call License Usage 31-Mar-2015
• VCS Recommended FindMe ID Formats 31-Mar-2015
• VCS Starter Pack Express Features and Components 31-Mar-2015

Troubleshooting

Support FAQ

• Cisco TelePresence Video Communication Server Control

  • Use the Policy Wizard to create a VCS policy file 23-Apr-2015
  • I am getting packet loss on my endpoints registered to a particular VCS. What should I do? 23-Apr-2015

• Cisco TelePresence Video Communication Server Expressway

  • Why is VCS clustering better than the H.225 Alternate Gatekeeper mechanism? 23-Apr-2015
  • How does the VCS's clustering redundancy solution work with non-TANDBERG endpoints? 23-Apr-2015
  • Can I still make calls if the "Configuration Master" VCS in a cluster fails or is put out of service? 23-Apr-2015
  • Is it best to put the VCS Expressway in a DMZ rather than in the public internet? Why? 23-Apr-2015
  • Do all the VCSs in a cluster need to be in the same subnet? 23-Apr-2015
  • Are links and pipes on the VCS one-way or two-way? 23-Apr-2015
  • The Presence status of my endpoints sometimes seems to take a while to update in VCS. How can I fix this? 23-Apr-2015
  • Why can't I make calls from my VCS using URI dialing over DNS? 23-Apr-2015
  • Why does the VCS not respond to an H.323 RAS Bandwidth Request (BRQ) message from a neighbor? 23-Apr-2015
  • I have a VCS Cluster. How do I configure my endpoints to register to it? 23-Apr-2015
  • Do I need to reboot the VCS after uploading a CPL script? 23-Apr-2015
  • Why is an endpoint still registered to the VCS even though I have added its details to the Registration Deny List? 23-Apr-2015
  • What does '480 Temporarily Not Available' or 'No Route for Bandwidth Calculation' on my endpoint or in the VCS search history mean? 23-Apr-2015

Troubleshooting Guides

• Support procedures

  • RMA Procedures for Cisco VCS and TelePresence Conductor Appliances 24-Jun-2014
  • Troubleshooting procedures for Cisco TelePresence Video Communication Server (X8.2) 24-Jun-2014
  • Troubleshooting procedures for Cisco TelePresence Video Communication Server (X8.1) 27-Feb-2014
  • Troubleshooting procedures for Cisco TelePresence Video Communication Server 27-Feb-2014

• Knowledge base articles

  • Cannot connect to a conference on a TS using a CTS endpoint 27-Jun-2011
  • Endpoint registration problems with the Cisco VCS 18-Jul-2011
  • Registration problems with Polycom endpoints and the VCS 18-Jul-2011
  • VCS not responding to an H.323 RAS bandwidth request from a neighbor 18-Jul-2011
  • Why a Cisco VCS clears an H.323 call involving a Lifesize endpoint 18-Jul-2011

Troubleshooting TechNotes

• Troubleshooting Expressway MRA Login and B2B Calling Issue due to Sectigo CA Certificate Expiry on 30th May 01-Jun-2020
• Recover Video Communications Server (VCS) Web interface - revoked Certificate 10-Apr-2020
• Troubleshoot Multiway Calls When Participants From VCS Fail to Merge With a CUCM Endpoint 17-Jul-2019
• Troubleshoot Media Failure for Calls Over Expressways When SIP Inspection Is Turned On 03-Apr-2019
• Collect Expressway/VCS Diagnostic Log for Expressway MRA 29-Aug-2018
• Troubleshoot Unified Communications (UC), Non-UC, and Third-Party Virtual Machines (VMs) Co-residency 19-May-2017
• Cisco Expressway B2BUA Drops RTCP Multistreaming Refresh Packets During Decryption in Cisco WebEx Calls 31-Mar-2017
• VCS Max-Forwards Value Increase for Error Code 483 Resolution 11-Sep-2015
• VCS and TelePresence Conductor Appliances and the RMA Procedure Troubleshoot Guide 11-Aug-2015
• H.323 Endpoint Shows Registered on the VCS Control and Unregistered on the Endpoint 10-Aug-2015
• Secure RTP between CUCM and VCS or Expressway Configuration Example 01-Apr-2015
• VCS Bandwidth Control with Links and Pipes 31-Mar-2015
• VCS Traversal and Non-Traversal Call License Usage 31-Mar-2015
• VCS Starter Pack Express Features and Components 31-Mar-2015
• VCS Calls to Unregistered Endpoints with URI Over DNS 31-Mar-2015