Cisco TelePresence Video Communication Server (VCS)
| Overview | Product Overview |
|---|---|
| Product Type | Communications Gateways |
| Status |
End of Sale
EOL Details
|
| Series Release Date | 11-OCT-2010 |
| End-of-Sale Date | 29-DEC-2020 Details |
| End-of-Support Date | 31-DEC-2023 Details |
- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
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This product is supported by Cisco, but is no longer being sold.
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- TelePresence Video Communication Server Control
Status: End of Sale | End-of-Support Date: 31-Dec-2023
- TelePresence Video Communication Server Expressway
Status: End of Sale | End-of-Support Date: 31-Dec-2023
- TelePresence Video Communication Server Model
Status: End of Sale | End-of-Support Date: 31-Dec-2023
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Document Categories
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Data Sheets and Product Information
- Cisco TelePresence Video Communication Server Version X8.9 Data Sheet
- Cisco TelePresence Video Communication Server version X8.7 Data Sheet
Data Sheets
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English
- End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server (VCS)
- End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server (VCS) Software Image X8.x
- End-of-Sale and End-of-Life Announcement for the Cisco VCS ATP License Options
- End-of-Sale and End-of-Life Announcement for the Cisco TelePresence VCS CE1100 Appliance
- End-of-Sale and End-of-Life Announcement for the Cisco Virtual VCS ATP Demo Version
- End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server (VCS) Second-Generation Platform (Cisco UCS C220 M3 Bundle)
- End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server (VCS) Software Image 7.x
- End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server Generation 1 Appliances
- End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Video Communication Server Licenses and Software Images for Release X6.x
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French - Canadian
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco TelePresence Video Communication Server (VCS)
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco TelePresence Video Communication Server (VCS) Software Image X8.x
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco VCS ATP License Options
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco TelePresence VCS CE1100 Appliance
- Annonce d’arrêt de commercialisation et de fin de vie de la plateforme de seconde génération de serveur de communication vidéo VCS TelePresence de Cisco (offre groupée Cisco UCS C220 M3)
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Virtual VCS ATP Demo Version
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco TelePresence Video Communication Server (VCS) Software Image 7.x
End-of-Life and End-of-Sale Notices
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Security Notices
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Cisco TelePresence Video Communication Server Expressway
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Cisco TelePresence Video Communication Server Model
Field Notices
- Cisco Expressway Series and TelePresence Video Communication Server Image Verification Vulnerability
- Cisco Expressway Series and TelePresence Video Communication Server Remote Code Execution Vulnerability
- Multiple Vulnerabilities in dnsmasq DNS Forwarder Affecting Cisco Products: January 2021
- Cisco Expressway Software TURN Server Configuration Issue
- Cisco Expressway Series and TelePresence Video Communication Server Denial of Service Vulnerability
- Cisco Expressway Series and TelePresence Video Communication Server Cross-Site Scripting Vulnerability
- Cisco TelePresence Video Communication Server and Cisco Expressway Series Server-Side Request Forgery Vulnerability
- Cisco Unified Communications Manager IM&P Service, Cisco TelePresence VCS, and Cisco Expressway Series Denial of Service Vulnerability
- Cisco Expressway Series and Cisco TelePresence Video Communication Server Cross-Site Request Forgery Vulnerability
- Cisco Expressway Series and Cisco TelePresence Video Communication Server Denial of Service Vulnerability
- Cisco Expressway Series and Cisco TelePresence Video Communication Server Denial of Service Vulnerability
- Cisco TelePresence Conductor, Cisco Expressway Series, and Cisco TelePresence Video Communication Server REST API Server-Side Request Forgery Vulnerability
- Cisco Expressway Series and Cisco TelePresence Video Communication Server Remote Code Execution Vulnerability
- Cisco Unified Communications Manager IM & Presence Service Denial of Service Vulnerability
- Cisco TelePresence Video Communication Server Expressway Denial of Service Vulnerability
Security Advisories, Responses and Notices
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Release and Compatibility
- Cisco TelePresence Video Communication Server Release Note (X14.0.3)
- Cisco TelePresence Video Communication Server Release Note (X14.0.2)
- Cisco TelePresence Video Communication Server Release Note (X14.0.1)
- Cisco TelePresence Video Communication Server Release Note (X14.0)
- Cisco VCS Release Notes (X12.7.1)
- Cisco TelePresence Video Communication Server Release Note (X12.7)
- Cisco TelePresence Video Communication Server Release Note (X12.6.4)
- Cisco TelePresence Video Communication Server Release Note (X12.6.3)
- Cisco TelePresence Video Communication Server Release Note (X12.6.2)
- Cisco TelePresence Video Communication Server Release Note (X12.6.1)
- Cisco TelePresence Video Communication Server Release Note (X12.6)
- Cisco TelePresence Video Communication Server Release Note (X12.5.9)
- Cisco TelePresence Video Communication Server Release Note (X12.5.6)
- Cisco TelePresence Video Communication Server Release Note (X12.5.5)
- Cisco TelePresence Video Communication Server Release Note (X12.5.4)
Release Notes
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Reference
- Cisco TelePresence Integration with Microsoft Lync Server Solution Guide (PDF - 2 MB)
Integrated Systems Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X14.0.2 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X14.0.1 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.7.1 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.6.4 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.6.3 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.6.2 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.6.1 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X14.0.0 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.7.0 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.6 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.5.6 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.5.5 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.5.3 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.5.4 Open Source Documentation
- Cisco TelePresence Video Communication Server and Expressway Series X12.5.2 Open Source Documentation
Licensing Information
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Install and Upgrade
- Cisco Expressway on Virtual Machine Installation Guide (X12.5)
- Cisco Expressway on Virtual Machine Installation Guide (X8.11.1)
- Cisco Expressway CE1100 Appliance Installation Guide (X8.10)
- Cisco VCS Virtual Machine Installation Guide (X8.10)
- Cisco VCS CE1100 Appliance Installation Guide (X8.10)
- Cisco VCS Virtual Machine Installation Guide (X8.9.1)
- Cisco VCS Virtual Machine Installation Guide (X8.9)
- Cisco VCS CE1100 Appliance Installation Guide (X8.9)
- Cisco VCS Virtual Machine Installation Guide (X8.8)
- Cisco VCS CE1100 Appliance Installation Guide (X8.8)
- Cisco VCS Virtual Machine Installation Guide (X8.7)
- Cisco VCS CE1000 Appliance Installation Guide (X8.7)
- Cisco VCS CE1100 Appliance Installation Guide (X8.6.1)
- Cisco VCS Virtual Machine Installation Guide (X8.2)
- Cisco TelePresence Video Communication Server safety and compliance information
Install and Upgrade Guides
- Common procedure to upgrade VCS/Expressway Servers
Install and Upgrade TechNotes
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Configuration
- Configure VCS with CAC and a Smart Card Reader
- Generate CSR and Upload Signed Certificate to VCS/Expressway Servers
- Supporting Business Continuity During the COVID-19 Pandemic - Mobile and Remote Access Solution Resources
- Upgrade the Firmware of DX Endpoints and IP Phones over MRA
- Configure Region Settings Between VCS and CUCM
- Avoid VCS SIP UDP Timeout
- Install VCS Option Key Via Web Interface and CLI Configuration Example
- Configure Proxy WebRTC With CMS over Expressway with Dual Domain
- Configure and Troubleshoot DNS and Certificate Requirements on Microsoft Federation via Expressway to Cisco Meeting Server
- Configure Mobile and Remote Access through Expressway/VCS in a Multi-Domain Deployment
- Install a VCS Release Key via the Web Interface and CLI Configuration Example
- Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example
- Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example (PDF - 235 KB)
- Configure an MRA Hybrid Deployment
- Configuring Dial via Office-Reverse to Work with Mobile and Remote Access
Configuration Examples and TechNotes
- Cisco VCS External Policy Deployment Guide (X8.2)
- Cisco VCS External Policy Deployment Guide (X8.1)
- Cisco VCS Basic Configuration (Single VCS Control) Deployment Guide (X8.1)
- Cisco VCS Basic Configuration (Single VCS Control) Deployment Guide (X8.2)
- Cisco VCS Cluster Creation and Maintenance Deployment Guide (X8.1)
- Cisco VCS Cluster Creation and Maintenance Deployment Guide (X8.1.1)
- Cisco VCS Cluster Creation and Maintenance Deployment Guide (X8.2)
- Cisco Expressway Cluster Creation and Maintenance Deployment Guide (X12.6)
- Cisco VCS and CUCM Deployment Guide (CUCM 8,9 and X8.1)
- Mobile and Remote Access via Cisco VCS Deployment Guide (X8.1.1)
- Cisco VCS Basic Configuration (Control with Expressway) Deployment Guide (X8.1)
- Cisco TelePresence Conductor with Cisco VCS-based deployments
- Cisco VCS and Microsoft Lync Deployment Guide (X8.2)
- Cisco VCS, Microsoft Lync 2010 and Cisco AM GW 1.1 Deployment Guide (X8.2)
- Cisco VCS and Cisco Unity Connection Voicemail Integration (X8.2)
Configuration Guides
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Maintain and Operate
- Cisco TelePresence FindMe Express User Guide (X8.1) (PDF - 577 KB)
- Cisco TelePresence FindMe Express User Guide (X7.1) (PDF - 569 KB)
- Cisco TelePresence FindMe User Guide (X6) (PDF - 531 KB)
- Cisco TelePresence FindMe User Guide (X5) (PDF - 535 KB)
End-User Guides
- Cisco TelePresence Video Communication Server Administrator Guide (X12.5.7)
- Cisco TelePresence Video Communication Server Administrator Guide (X12.5.2)
- Cisco TelePresence Video Communication Server Administrator Guide (X12.5.6)
- Cisco TelePresence Video Communication Server Administrator Guide (X12.5)
- Cisco TelePresence Video Communication Server Administrator Guide (X8.11.4)
- Cisco Expressway Serviceability Guide (X8.11.1)
- Cisco TelePresence Video Communication Server Administrator Guide (X8.10.3)
- Cisco TelePresence Video Communication Server Administrator Guide (X8.10)
- Cisco TelePresence Video Communication Server Administrator Guide (X8.9.2)
- Cisco TelePresence Video Communication Server Administrator Guide (X8.9.1)
- Cisco VCS Serviceability Guide (X8.9)
- Cisco TelePresence Video Communication Server Administrator Guide (X8.9)
- Cisco TelePresence Video Communication Server Administrator Guide (X8.8.2)
- Cisco TelePresence Video Communication Server Administrator Guide (X8.8)
- Cisco TelePresence Video Communication Server Administrator Guide (X8.7.2)
Maintain and Operate Guides
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Applicable to Multiple Models
Maintain and Operate TechNotes
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Troubleshooting
- Why is VCS clustering better than the H.225 Alternate Gatekeeper mechanism?
- Why am I seeing a lot of packet loss in one direction with my TANDBERG network products and why is the audio/video quality poor in that direction?
- What are the direct, routed and proxy modes on a gatekeeper?
- How do I call someone on a different IP network?
- Use the Policy Wizard to create a VCS policy file
- How does the VCS's clustering redundancy solution work with non-TANDBERG endpoints?
- Can I still make calls if the "Configuration Master" VCS in a cluster fails or is put out of service?
- Is the VCS Expressway better with DMZ or public internet?
- Do all the VCSs in a cluster need to be in the same subnet?
- Are links and pipes on the VCS one-way or two-way?
- The Presence status of my endpoints sometimes seems to take a while to update in VCS. How can I fix this?
- Why can't I make calls from my VCS using URI dialing over DNS?
- Why does the VCS not respond to an H.323 RAS Bandwidth Request (BRQ) message from a neighbor?
- How to configure my endpoints to register to a VCS Cluster?
- Do I need to reboot the VCS after uploading a CPL script?
Support FAQ
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Support procedures
- RMA Procedures for Cisco VCS and TelePresence Conductor Appliances
- Troubleshooting procedures for Cisco TelePresence Video Communication Server (X8.2)
- Troubleshooting procedures for Cisco TelePresence Video Communication Server (X8.1)
- Troubleshooting procedures for Cisco TelePresence Video Communication Server
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Knowledge base articles
- Cannot connect to a conference on a TS using a CTS endpoint
- Endpoint registration problems with the Cisco VCS
- Registration problems with Polycom endpoints and the VCS
- VCS not responding to an H.323 RAS bandwidth request from a neighbor
- Why a Cisco VCS clears an H.323 call involving a Lifesize endpoint
Troubleshooting Guides
- Collect Expressway/VCS Diagnostic Log for Expressway MRA
- Cisco Webex Root CA Certificate Update on 2021-03-31
- Troubleshooting Expressway MRA Login and B2B Calling Issue due to Sectigo CA Certificate Expiry on 30th May
- Recover Video Communications Server (VCS) Web interface - revoked Certificate
- Troubleshoot Multiway Calls When Participants From VCS Fail to Merge With a CUCM Endpoint
- Troubleshoot Media Failure for Calls Over Expressways When SIP Inspection Is Turned On
- Troubleshoot Unified Communications (UC), Non-UC, and Third-Party Virtual Machines (VMs) Co-residency
- Cisco Expressway B2BUA Drops RTCP Multistreaming Refresh Packets During Decryption in Cisco WebEx Calls
- VCS Max-Forwards Value Increase for Error Code 483 Resolution
- VCS and TelePresence Conductor Appliances and the RMA Procedure Troubleshoot Guide
- H.323 Endpoint Shows Registered on the VCS Control and Unregistered on the Endpoint
- Secure RTP between CUCM and VCS or Expressway Configuration Example
- VCS Bandwidth Control with Links and Pipes
- VCS Traversal and Non-Traversal Call License Usage
- VCS Starter Pack Express Features and Components
Troubleshooting TechNotes
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