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Updated:December 11, 2018
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Record a Phone Call on SPA300/SPA500 Series IP Phone
Live Recording allows for a phone conversation to be recorded. After the call is complete, the recording will go into voicemail mailbox where it can be accessed just like any other voicemail message. Live Recording must be enabled on the device managing the phone, and voicemail must be configured for the extension number of the person recording the phone call.
This document explains how to record a phone call on the SPA300/SPA500 Series IP Phone.
• SPA300 Series IP Phone • SPA500 Series IP Phone
Record a Phone Call
Step 1. Dial a person to create a phone session.
Step 2. Select the more tab to view additional options.
Step 3. Select the LiveRcd tab to begin recording the conversation.
Step 4. Recording will end when the call is ended. The recorded call is now available in the voicemail mailbox.