This document describes the most commonly asked questions about licensing for Unified Computing System (UCS) Director. See this list for version information:
Most of the information present here is applicable to UCSD Version 18.104.22.168 and later.
Licenses installed on older versions will be automatically converted when you upgrade to Version 22.214.171.124 or later.
Licenses issued for older versions can still be installed on Version 126.96.36.199 and later and will be automatically converted.
For Enterprise Cloud Suite subscription licenses, UCSD Version 188.8.131.52 or later is required.
How do I acquire a license file for UCS Director?
UCS Director now comes with a built-in 90-day evaluation license. Perpetual or subscription licenses can be ordered through your normal sales channel, either separately or as part of a bundle with UCS hardware, or as part of an Enterprise Cloud Suite (ECS) software bundle. For each license ordered you should receive a Product Authorization Key (PAK). This PAK can then be used at the Cisco License Registration Portal in order to generate a license file, which can be read by UCS Director.
Who do I turn to for help?
For assistance acquiring the PAK, consult your Partner/Reseller or Cisco account team. If you have a PAK, but require assistance to activate the PAK, contact email@example.com or open a case with the Cisco Global Licensing Operations team. If you have a license file (except EVAL or NFR licenses), but require assistance to install it in UCS Director, open a TAC case in Support Case Manager using keywords UCS Director and Configuration Assistance.
What are the licenses that exist for UCS Director and what are they for?
Many different license options exist for UCS Director, which include the limited-time evaluation license (see How do I acquire a license file for UCS Director?). Consult your Cisco Reseller, Partner, or Cisco Account Team in order to discuss which option suits your requirements best.
Note that the first license installed on a UCS Director system must be a BASE license such as CUIC-BASE-K9 or ELA-CUIC-BASE-K9. Any add-on licenses must be installed after the base license is installed.
Can I install a CUIC-PHY-SVR or CUIC-SP-PHY-SVR license on top of my evaluation license?
No. The evaluation license already includes a fixed number of server licenses and this amount cannot be altered (see How do I acquire a license file for UCS Director?). In order to install a CUIC-PHY-SVR or CUIC-SP-PHY-SVR license, you need to first replace the evaluation license with a CUIC-BASE-K9 license.
Can I install two EVAL or NFR licenses to double the capacity?
No, evaluation and not-for-resale licenses cannot be stacked.
Can I install the same license on more than one system?
The only scenario in which this is allowed is when you install the license of a production UCS Director system on a staging system, which is later used to test the configurations before they are deployed on that production system. When you deploy multiple production systems, even in a HA (high availability) scenario, each production UCS Director system requires its own license(s).
Can a Bare Metal Server license (CUIC-PHYSVRBM) be upgraded to a Full Server license (CUIC-PHY-SVR)?
No, a Bare Metal Server cannot be upgraded to a Full Server license.
Can I mix CUIC-PHY-SVR with CUIC-PHY-SVR-VR licenses?
No, CUIC-PHY-SVR-VR licenses are restricted functionality licenses that come with Cisco ONE Foundation for Compute. They cannot be used on a UCS Director system that already has full functionality CUIC-PHY-SVR licenses installed, and vice versa. It is, however, possible to upgrade from the CUIC-PHY-SVR-VR to CUIC-PHY-SVR licenses. Consult your Partner/Reseller or Cisco account team for more information.
Do I require a server license for each blade if UCS Director discovers all the blades in your UCS domain?
No, as of UCS Director Version 4.1 it is possible to select which blades are managed by UCS Director and which are not. Only the managed blades require a server license.
How can I avoid this error message: "Error updating license. The perpetual license is currently installed on the system. You cannot add a subscription-based license when a perpetual license is installed."?
Scenario 1: When you do not have a perpetual licence installed and yet your attempt to add a new subscription licence fails.
A permanent base license (CUIC-BASE-K9) is also considered a perpetual license and this causes the error in UCS Director 184.108.40.206 and earlier. In UCS Director Version 220.127.116.11 and later it is possible to install subscription licenses on top of it. Upgrade and then apply the license(s) again.
Note: It is still not possible to mix subscription licenses and perpetual (permanent) licenses with this version.
Scenario 2: When a perpetual licence is already installed and now you try to install a subscription license.
In UCS Director 18.104.22.168 and later it is possible to install subscription licenses on top of a perpetual base license (CUIC-BASE-K9). Note that only the base license can be perpetual; it is still not supported to mix perpetual and subscription add-on licenses (such as server licenses or storage licenses). If you already have perpetual add-on licenses and have now bought subscription licenses, consult your reseller or Cisco account team in order to discuss your options.