Mobile Application Session Time-Out: SSO and Traditional Authentication

Available Languages

Updated:October 1, 2026

Document ID:SPLK052556

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Applicability

Splunk On-Call

Description

The users will be experiencing automatic logouts after a certain period while logged into the mobile application.

Note: Both via SSO and Traditional Authentication

Resolution

The default session timeout is 7 days for SSO. However, this may vary depending on organization Identity Provider (IdP)The default session time out for non SSO is 90days.

The session timeout settings are currently set to fixed values and cannot be adjusted to accommodate specific organizational requirements. If a user requests a change, the Support Team needs to direct the users to Splunk Ideas to file a feature request for the ability to change the value for individual organization.

Revision History

Revision	Publish Date	Comments
1.0	01-Oct-2026	Initial Release

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