Character Limit Specifications for the Routing Key(s)

Available Languages

Updated:September 29, 2026

Document ID:SPLK046835

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Applicability

Splunk On-Call

Description

The Routing Key is used to quickly and accurately target specific team members to deal with a particular incident.

Resolution

The admin (Global admin or Alert admin) can create the routing key by following the steps below in Splunk On-Call:

Splunk On-Call > Settings > Routing Keys page > Add Key

Please find below an explanation regarding the character limitation for the routing key(s):

Note: The routing key(s) are case-sensitive, and there is no limit for the word count.

However, there are some limitations for special characters.

The table below shows the valid special characters that can be used while naming or creating the routing key.

Valid Characters:

Special Character	Description
-	Hyphen
_	Underscore
~	Equivalency sign ‐ tilde

NOTE: Please be aware that aside from the special characters mentioned above, all other special characters will be invalid when naming or creating the routing key.

Revision History

Revision	Publish Date	Comments
1.0	29-Sep-2026	Initial Release

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