How can I rename my SSM On-Prem Account, in Cisco License Central (CLC)?

Introduction

This document explains how to view all the SSM On-Prem accounts linked to the Smart account in Cisco License Central (CLC).

Video

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Prerequisites  

Before you start, ensure that you have the following:

• Active Cisco.com account

• Access to SSM On-Prem

• The user accessing License Central must have at least one of the following:
  • Smart Account User/Admin/Viewer
  • Virtual Account User/Admin/Viewer

Steps 

Step 1: Go to Cisco Software Central and log in with your Cisco.com credentials.

Step 2: Click on Access Cisco License Central under the Cisco License Central section.

Step 3: Enter your Smart Account or use the Search function to locate your Smart Account.

Step 4: Navigate to the left Menu bar, then click the "Devices" tab, and select "Device Managers” under Device Connections.

Step Results: You can see all the On-Prem Accounts that are associated with the chosen Smart Account under the “Device manager name” column.

Step 5: You can apply a filter to select the Device manager type to “On-Prem account”. Scroll or use the search bar to find the On-Prem account that you want to rename.  Click on the 3-dots in the right-most column.

Step 6: Select Rename from the dropdown menu. 

Step Results: Rename device manager pop-up will appear.

Step 7: Provide a new name for the device manager under “Device manager name”.

Step 8: Click Rename.

Step Results: The device manager will be renamed.

Troubleshooting 

For External Customer/Partner Use Only: Follow these instructions to resolve your issue. If you need further assistance, please initiate a request for License Support via Cisco Support Case Manager.