Field Notice: FN - 72484 - BroadWorks Network Server Release 2022.07 is No Longer Available for Download - Software Upgrade Recommended

Available Languages

Updated:October 17, 2022

Document ID:FN72484

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision	Publish Date	Comments
1.0	10-Oct-22	Initial Release

Products Affected

Affected OS Type	Affected Software Product	Affected Release	Affected Release Number	Comments
NON-IOS	Base Software	RI	RI.2022.07	Cisco BroadWorks Release Independent

Defect Information

Defect ID	Headline
CSCwc96657	NS 2022.07 removed from Cisco Software Download

Problem Description

BroadWorks Network Server Release 2022.07 is no longer available for download due to an issue with a third-party component.

Background

An issue was found with a new version of a third-party component which was introduced in Release 2022.07 of the BroadWorks Network Sever. The issue impacts database replication and is triggered by a combination of factors, with the primary factor being the use of network device monitoring.

Problem Symptom

Healthmon reports critical replication lagging. New or changed users and devices are not able to place calls, download configuration files or log in to clients.

Workaround/Solution

Workaround

Remain on a BroadWorks Network Server release earlier than Release 2022.07.

Solution

Upgrade to Release 2022.08 or later.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Receive Email Notification For New Field Notices

My Notifications—Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.