The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
|Affected OS Type||Affected Software Product||Affected Release||Affected Release Number||Comments|
Cisco BroadWorks version R22.
|CSCvx19005||false bwCPUMon alerts at midnight post ap372024|
Cisco Broadworks patch ap375018 will fail to apply if patch ap372024 is not already applied on the server.
If ap375018 is installed before ap372024 is applied, the patch application will fail to install correctly. This is due to a script required by ap375018 that was introduced in ap372024, and thus would not be available during the installation process.
Once BroadWorks patch ap372024 is applied, administrators might begin to see alerting at midnight server time from the bwCPUIdleTimeLimitReached alarm. This will continue until patch ap375018 is applied.
These patches are now available on the Cisco Software Download Center and must be applied to correct the issue:
This update was re-released to include a fix for the order of operations issue that was encountered by installing it out of order.
The version of BroadWorks that is currently deployed as well as the patches activated can be checked by executing the
get versions all command from the CLI. More information on how to check the patch level can be found in section 8.2 of the Cisco Broadworks Maintenance Guide.
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
My Notifications—Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.