THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Revision | Publish Date | Comments |
---|---|---|
1.0 |
26-Oct-20 |
Initial Release |
1.1 |
26-Oct-20 |
update background details |
2.0 |
26-Oct-20 |
Edited Background and Workaround/Solution; updated contact person |
Affected Product ID | Comments |
---|---|
C1112-8P |
|
C1112-8PLTEEA |
|
C1112-8PLTEEAWE |
|
C1113-8P |
|
C1113-8PLTEEA |
|
C1113-8PLTEEAWE |
|
C1113-8PM |
|
C1113-8PMLTEEA |
|
C1118-8P |
Defect ID | Headline |
---|---|
CSCvu59956 | IOS cannot boot with 16.12(1r) or later rommon due to cookie PID field incorrectly programmed |
Some devices upgraded to ROM Monitor (ROMmon) 16.12(1r) or later cannot boot due to a cookie Product Identification (PID) field that is incorrectly programmed on a limited number of units.
Due to an incorrectly programmed cookie PID field, a limited number of affected devices could fail to boot after ROMmon is upgraded to Release 16.12(1r) or later. This problem can also occur after an upgrade to certain Cisco IOS releases because they automatically upgrade ROMmon to Release 16.12(1r) or later.
To prevent this issue:
If the issue has already occurred: Upgrade Cisco IOS as described under Workaround/Solution.
A device that was rebooted after a ROMmon or Cisco IOS upgrade displays this console output:
Error: Package does not support PID:C1113-8PM Failed to boot file bootflash:c1100-universalk9_ias.16.12.03.SPA.bin ........ autoboot: boot failed, restarting... Resetting .......
At this point, the device fails to boot.
To prevent this issue, upgrade to one of these Cisco IOS releases:
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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