Field Notice: FN - 62513 - CRS - ROMMON 1.40 and Above Needs New IOS-XR Software for Diagnostic Support - Apply IOS-XR SMU for Fix
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Revised September 11, 2006
September 7, 2006
NOTICE:
THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Products Affected
| Products Affected |
Comments |
|---|---|
CRS - 16OC48-POS/DPT? CRS - 1OC192-POS-IR-UP=? CRS - 1OC192-POS-IR=? CRS - 1OC192-POS-LR-UP=? CRS - 1OC192-POS-LR=? CRS - 1OC192-POS-SR-UP=? CRS - 1OC192-POS-SR=? CRS - 1OC192-POS-VS-UP=? CRS - 1OC192-POS-VS=? CRS - 1OC768-ITU/C? CRS - 1OC768-ITU/C-4PK=? CRS - 1OC768-ITU/L? CRS - 1OC768-POS-SR? CRS - 1OC768-POS-SR-4PK=? CRS - 4-10GBE? CRS - 4-10GE-ITU/C? CRS - 4-10GE-ITU/L? CRS - 4OC192-ITU/C? CRS - 4OC192-ITU/L? CRS - 4OC192-POS-SR-4PK=? CRS - 4OC192-POS/DPT-IR? CRS - 4OC192-POS/DPT-LR? CRS - 4OC192-POS/DPT-SR? CRS - 4OC192-POS/DPT-VS? CRS - 4OC192-SPA-4PK=? CRS - 4OC48-POS? CRS - 7600-SPA? CRS - 8-10GBE? CRS - 8-10GBE-2PACK=? CRS - 8-10GBE-SR? CRS - CBL-RPR-OC192-L? CRS - CBL-RPR-OC192-S? CRS - CRS-16-ALARM? CRS - CRS-16-RP? CRS - CRS-16-RP-B? CRS - CRS-8-FC/D? CRS - CRS-8-FC/M? CRS - CRS-DRP? CRS - CRS-DRP-CPU? CRS - CRS-DRP-PLIM? CRS - CRS-FCC-SC? CRS - CRS-FCC-SC-22GE? CRS - CRS-FCC-SC-GE? CRS - CRS-FCC-SC/GEW? CRS - CRS-FCC-SFC? CRS - CRS-FCC-SFC/ED? CRS - CRS-MSC? CRS - CRS-MSC-10G? CRS - CRS-MSC-20G? CRS - CRS-MSC-40G? CRS - CRS-MSC-ADP? CRS - CRS-SIP? CRS - CRS1-SIP-800? CRS ? |
Affects all PIDs using ROMMON 1.40 and above |
Problem Description
The Field Diagnostic tests will not run correctly when trying to test Fabric cards or Distributed Route Processors (DRPs) installed in a CRS router. The Router must be running ROMMON 1.40 or above for this behavior to be observed.
Note: XR12000-series routers are not affected.
Background
Field Diagnostics were not released on IOS-XR for ROMMON 1.40 and higher, and a new Software Maintenance Update (SMU) is needed in order to enable Diagnostics to work on IOS-XR Releases for CRS-1 Products.
Problem Symptoms
The following error messages may be observed:
RP/0/RP1/CPU0: fabricq_mgr[173]: %DRIVERS -FABRICQ-6-SPI_FBP : Minor error: Cluster: 0 in Fabricq ASIC 0 has SPI FBP Link Down error RP/0/RP0/CPU0: fabricq_mgr[173]: %DRIVERS -FABRICQ-4-ERR_ASIC_MBE : Fabricq Asic 0 detected multibit error(s). Details: FI Link 3 RP/0/RP0/CPU0: fabricq_mgr[173]: %DRIVERS -FABRICQ-6-SPI_FBP : Minor error: Cluster: 0 in Fabricq ASIC 0 has SPI FBP Link Down error RP/0/RP0/CPU0: fsdb_aserver[183]: %FABRIC-FSDB-1-PLANE_UPDOWN : Plane 0 state changed to DOWN; RP/0/RP0/CPU0: shelfmgr[315]: %PLATFORM-SHELFMGR-6-USER_RESET : Node 0/SM0/SP is reset due to user reload request
In order to verify which version of ROMMON code is present on the router, issue the following command in 'admin' mode:
(admin)#show diag | inc NODE|PLIM|ROMMON RP/0/RP0/CPU0:CRS-A (admin)#sh diag | inc NODE|PLIM|ROMMON NODE 0/0/SP : MSC(SP) ROMMON: Version 1.40(20060413:010151) [CRS-1 ROMMON] PLIM 0/0/CPU0 : 4OC192-POS/DPT ROMMON: Version 1.40(20060413:002654) [CRS-1 ROMMON] NODE 0/2/SP : MSC(SP) ROMMON: Version 1.40(20060413:010151) [CRS-1 ROMMON] PLIM 0/2/CPU0 : 8-10GbE ROMMON: Version 1.40(20060413:002654) [CRS-1 ROMMON]
Workaround/Solution
Fix: Contact TAC for the appropriate SMU Number listed below:
Rel 3.3.0: Ask for SMU AA01538
Rel 3.3.1: Ask for SMU AA01537
Rel 3.2.6: Ask for SMU AA01539
Note: For systems running IOS-XR Rel 3.2.x, downgrading to ROMMON 1.38 will enable the diagnostics package to run correctly. This is not advised for systems running IOS-XR Rel 3.3.x.
DDTS
To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.
| DDTS |
Description |
|---|---|
| CSCsf07452 (registered customers only) |
Field diagnostic images don't run with ROMMON 1.40 or higher |
Revision History
| Revision |
Date |
Comment |
|---|---|---|
| 1.1 |
11-SEP-2006 |
Added DDTS |
| 1.0 |
07-SEP-2006 |
Initial Public Release |
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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