Product | Top Assembly | Comments |
---|---|---|
Part Number | ||
XENPAK-10GB-ER | 800-24557-01 | 10GBASE-ER XENPAK Module |
XENPAK-10GB-ER= | 800-24557-01 | 10GBASE-ER XENPAK Module Spare |
XENPAK-10GB-ER / XENPAK-10GB-ER=, manufacturing Part No. 800-24557-01, has been found to have a mechanical tolerance issue which may cause connector pin misalignment between the XENPAK and Catalyst 6500 line card/Catalyst 3750 switch when the XENPAK is installed in the line card/switch or removed from the line card/switch. This misalignment can short the connector pins, which may potentially cause the connector to fail, to melt, or to burn.
There is no field workaround for this issue. Customers should replace the XENPAK-10GB-ER / XENPAK-10GB-ER=, manufacturing Part No. 800-24557-01. Please request a replacement by using the attached form.
When you receive the replacement XENPAK please follow the steps when replacing the Xenpak in your system:
When using the XENPAK with a Catalyst 6500:
1. Remove the line card from the switch without removing the affected XENPAK from the line card.
2. Remove the affected XENPAK from the line card.
3. Insert the new XENPAK in the line card.
4. Insert the line card in the switch.
5. Return the defective XENPAK to Cisco.
When using the XENPAK with a Catalyst 3750:
1. Save all your settings.
2. Power off the switch. If used in a Stack, the other switches in the stack do not need to be powered off.
3. Remove the affected XENPAK from the switch.
4. Insert the new XENPAK in the switch.
5. Power ON the switch.
6. Return the defective XENPAK to Cisco.
Switch# show sprom [module/port]
From the default RP (route processor) prompt:
Router# show idprom interface tenGigabitEthernet [module/port]
Example using CLI Command for Cisco IOS on Catalyst 6500:
Router#show idprom interface tenGigabitEthernet 4/1
XENPAK Serial EEPROM Contents:
Non-Volatile Register (NVR) Fields
XENPAK MSA Version supported :0x1E
NVR Size in bytes :0x100
Number of bytes used :0x100
Basic Field Address :0xB
Customer Field Address :0x77
Vendor Field Address :0xA7
Extended Vendor Field Address :0xFF
Reserved :0x0
Transceiver type :0x1 =XENPAK
Optical connector type :0x1 =SC
Bit encoding :0x1 =NRZ
Normal BitRate in multiple of 1M b/s :0x2710
Protocol Type :0x1 =10GgE
Package Identifier OUI :0x41F426
Transceiver Vendor OUI :0x137B21
Transceiver vendor name :CISCO-INTEL
Part number provided by transceiver vendor :TXN174114015F06 <<<=====AFFECTED
Revision level of part number provided by vendor :A1
Vendor serial number :INT0738006K
Vendor manufacturing date code :2003092300
The CLI Command for Catalyst 3750:
Switch#show controller ethernet-controller tenGigabitEthernet [stack/module/port] phy
Example for Catalyst 3750:
C3750#show controller ethernet-controller tenGigabitEthernet 2/0/1 phy
TenGigabitEthernet2/0/1 (gpn: 488, port-number: 1)
-----------------------------------------------------------
XENPAK Serial EEPROM Contents:
Non-Volatile Register (NVR) Fields
XENPAK MSA Version supported :0x1E
NVR Size in bytes :0x100
Number of bytes used :0x100
Basic Field Address :0xB
Customer Field Address :0x77
Vendor Field Address :0xA7
Extended Vendor Field Address :0xFF
Reserved :0x0
Transceiver type :0x1 =XENPAK
Optical connector type :0x1 =SC
Bit encoding :0x1 =NRZ
Normal BitRate in multiple of 1M b/s :0x2710
Protocol Type :0x1 =10GgE
Standards Compliance Codes :
10GbE Code Byte 0 :0x4 =10GBASE-ER
10GbE Code Byte 1 :0x0
SONET/SDH Code Byte 0 :0x0
SONET/SDH Code Byte 1 :0x0
SONET/SDH Code Byte 2 :0x0
SONET/SDH Code Byte 3 :0x0
10GFC Code Byte 0 :0x0
10GFC Code Byte 1 :0x0
10GFC Code Byte 2 :0x0
10GFC Code Byte 3 :0x0
Transmission range in 10m :0xFA0
Fibre Type :
Fibre Type Byte 0 :0x20 =SM, Generic
Fibre Type Byte 1 :0x0 =Unspecified
Centre Optical Wavelength in 0.01nm steps - Channel 0 :0x2 0x5D 0x78
Centre Optical Wavelength in 0.01nm steps - Channel 1 :0x0 0x0 0x0
Centre Optical Wavelength in 0.01nm steps - Channel 2 :0x0 0x0 0x0
Centre Optical Wavelength in 0.01nm steps - Channel 3 :0x0 0x0 0x0
Package Identifier OUI :0x41F426
Transceiver Vendor OUI :0x137B21
Transceiver vendor name :CISCO-INTEL
Part number provided by transceiver vendor :TXN174114015F06 <<=====AFFECTED
Revision level of part number provided by vendor :A1
Vendor serial number :INT0738006K
Vendor manufacturing date code :2003092300