Cisco Unified IP Phone 7900 Series

Data Sheets and Product Information

Data Sheets

• Cisco Unified IP Phone 797X

  • Cisco Unified IP Phone 7975G 20-Oct-2008

• Cisco Unified IP Phone 796X

  • Cisco Unified IP Phone 7965G 22-Feb-2008
  • Cisco Unified IP Phone 7962G 22-Feb-2008

• Cisco Unifed IP Phone 794X

  • Cisco Unified IP Phone 7945G 22-Feb-2008
  • Cisco Unified IP Phone 7942G 22-Feb-2008

• Cisco Unified Wireless IP Phone 792X

  • Cisco Unified Wireless IP Phone 7926G 22-Jan-2016
  • Cisco Unified Wireless IP Phone 7925G 04-Nov-2008
  • Cisco Unified Wireless IP Phone 7921G Multi-Charger 28-Sep-2007

• Other

  • Cisco Unified IP Phone Power Injector 09-Jun-2006
  • Cisco Unified Wideband Handset for Cisco Unified IP Phones 25-Jan-2016
• Cisco Unified Wireless IP Phone 7920 Version 2.0 29-Jul-2020
• Cisco Unified Wireless IP Phone 7921G 29-Jul-2020
• Cisco Unified IP Phone Expansion Module 7916 26-Jul-2017
• Cisco Unified IP Phone Expansion Module 7915 16-Sep-2016
• Accessories for the Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Models Data Sheet 22-Jan-2016
• Cisco Unified IP Phone 7970G 22-Dec-2013
• Cisco IP Phone Services Software Development Kit (SDK) 22-Dec-2013

End-of-Life and End-of-Sale Notices

• Annonce d’arrêt de commercialisation et de fin de vie de Cisco IP Phone Power Cube 3 28-Feb-2021
• End-of-Sale and End-of-Life Announcement for the Cisco IP Phone Power Cube 3 28-Feb-2021
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco IP Phone Power Injector 01-Apr-2020
• End-of-Sale and End-of-Life Announcement for the Cisco IP Phone Power Injector 01-Apr-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Wireless IP Phones 7925G, 7925G-EX, and 7926G Chargers 08-Mar-2018
• Annonce d’arrêt de commercialisation et de fin de vie de chargeurs pour téléphones IP sans fil Cisco Unified 7925G, 7925G-EX et 7926G 08-Mar-2018
• End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Phones 7945, 7965, 7975 and 7916 20-Feb-2018
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified IP Phones 7945, 7965, 7975 and 7916 20-Feb-2018
• End-of-Sale and End-of-Life Announcement for the Cisco Wireless Phones 792X Series Power Supply Accessories 15-Dec-2017
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Wireless Phones 792X Series Power Supply Accessories 15-Dec-2017
• End-of-Sale and End-of-Life Announcement for the Cisco Wireless Phones 792X Series Extended Battery 24-Oct-2017
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Wireless Phones 792X Series Extended Battery 24-Oct-2017
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Wireless IP Phones 7925G, 7925G-EX, and 7926G Misc Accessories 30-May-2017
• Annonce d’arrêt de commercialisation et de fin de vie d’Accessoires divers pour téléphones IP sans fil Cisco Unified 7925G, 7925G-EX et 7926G 30-May-2017
• End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Phones 7915, 7942, and 7962 23-Nov-2016

Q&A

• Publishing Process 12-Nov-2018

Security Notices

Field Notices

• Applicable to Multiple Models

  • Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended 27-Apr-2020
  • Field Notice: FN - 63315 - CP-79XX IP Phones, Front Label May Fall off After a Given Period of Time - Replace on Failure 31-Jan-2019
  • Field Notice: FN - 63772 - IP Phones - May Fail to Boot-Up After A Power Cycle - Replace on Failure 11-Oct-2018
  • Field Notice: FN - 64299 - Cisco Unified IP Phones With Version 9.4(2)SR2 Firmware-Softkey Template Does Not Update from Off-Hook State to Connected State - BIOS/Firmware Upgrade Recommended 01-Aug-2018
  • Field Notice: FN - 63766 - Update - 7900 Series - Intermittent Bug May Impact Interoperability with Cisco Emergency Responder (CER) - BIOS/Firmware Upgrade Recommended 25-Oct-2017
  • Field Notice: FN - 64199 - Cisco 7962 / 7965 / 7975 - SCCP Phones with Expansion Modules are Resetting - Software Upgrade Recommended 25-Oct-2016

• Cisco Unified IP Phone 7942G

  • Field Notice: FN - 63649 - CP-7942G, CP-7962G - LCD Screen Might Black Out - Replace on Failure 18-Jan-2019
• Field Notice: FN - 64138 - IP Phones Freeze, Reboot, and Disconnect from the VPN After Software Upgrade - Firmware Upgrade Required 01-Jul-2016
• Field Notice: FN - 27255 - Troubleshooting "Ethernet Disconnected" Messages or Power Failures on Cisco IP Telephones 18-Aug-2005

Security Advisories, Responses and Notices

• Cisco Unified IP Phone 7900 Series Cross-Site Scripting Vulnerability 03-Oct-2018
• Cisco Unified IP Phone Software Denial of Service Vulnerability 06-Jun-2018
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016 27-Sep-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: May 2016 04-May-2016
• Multiple Cisco Products libSRTP Denial of Service Vulnerability 20-Apr-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016 02-Mar-2016
• Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products 04-Dec-2015
• OpenSSL RSA Temporary Key Cryptographic Downgrade Vulnerability 08-Oct-2015
• Cisco Unified IP Phones 7900 Series Unsigned Code Installation Vulnerability 08-Oct-2015
• Cisco Unified IP Phone Extension Mobility Monitoring Vulnerability 08-Oct-2015
• Transport Layer Security Renegotiation Remote Man-in-the-Middle Attack Vulnerability 07-Oct-2015
• Cisco Unified IP Conference Station 7937G Denial of Service Vulnerability 03-Oct-2015
• Cisco Third-Generation IP Phone CTL Trust Chain Enforcement Vulnerability 03-Oct-2015
• Cisco Unified IP Phones Local Kernel System Call Input Validation Vulnerability 03-Oct-2015
• OpenSSL Alternative Chains Certificate Forgery Vulnerability (July 2015) Affecting Cisco Products 10-Jul-2015

Release and Compatibility

Release Notes

• Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.4(2)SR4 09-Jan-2020
• Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Release Notes for Firmware Release 1.4(8)SR1 12-Feb-2018
• Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926 Release Notes for Firmware Release 1.4(8) 25-Feb-2016
• Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Release Notes for Firmware Release 1.4(7) 08-Jun-2015
• Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Release Notes for Firmware Release 1.4(3)SR1 30-Mar-2015
• Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Release Notes for Firmware Release 1.4(6) 30-Mar-2015
• Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR4 30-Mar-2015
• Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.4(2) 30-Mar-2015
• Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Release Notes for Firmware Version 1.4(3) 30-Mar-2015
• Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Release Notes for Firmware Release 1.4(4) 30-Mar-2015
• Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Release Notes for Firmware Release 1.4(5) 30-Mar-2015
• Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Release Notes for Firmware Release 1.4(5)SR1 30-Mar-2015
• Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1) 27-Mar-2015
• Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR1 27-Mar-2015
• Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR3 27-Mar-2015

Reference

Licensing Information

• Applicable to Multiple Models

  • Open Source License for Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G for Firmware Release 1.4(8) 26-Feb-2016 (PDF - 811 KB)
  • Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Open Source License for Firmware Release 1.4(7) 14-May-2015 (PDF - 813 KB)
  • Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Open Source License for 1.4(2) 12-May-2015
  • Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Product Licensing Information for 1.4(5) 12-May-2015
  • Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Open Source License for Firmware Release 1.4(6) 29-Oct-2014 (PDF - 812 KB)
  • Cisco Unified Wireless IP Phone 7921G, 7925G, 7925G-EX, and 7926G Product Licensing Information for 1.4(4) 04-Jun-2013
  • Cisco Unified Wireless IP Phone 7921G, 7925G, 7926G-EX, and 7926G Product Licensing Information 1.4(3) 23-Jan-2013
• Open Source License Notices for the Cisco Unified IP Phones 7900 Series 25-Mar-2008

Technical References

• Accessibility Features for the Cisco Unified IP Phone 7900 Series 09-Aug-2017
• Cisco Wideband Handset Advisory 17-Aug-2007
• Wireless Voice Security Recommendations 29-Jun-2007

Design

Design Guides

• Applicable to Multiple Models

  • Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Deployment Guide 15-Jul-2015 (PDF - 11 MB)
  • Cisco Unified Wireless IP Phone 792xG + Cisco Meraki Wireless LAN Deployment Guide 15-Jul-2015 (PDF - 6 MB)

Install and Upgrade

Install and Upgrade Guides

• Applicable to Multiple Models

  • Regulatory Compliance and Safety Information for Cisco Unified Wireless IP Phone 7920 Series and Peripherals 14-May-2014 (PDF - 3 MB)
  • Cisco Unified Wireless IP Phone 7925G Desktop Charger Installation Guide 11-Jun-2012 (PDF - 1 MB)
  • Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Installation Guide 18-May-2010 (PDF - 679 KB)
  • Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Multi-Charger Installation Guide 09-Jan-2009 (PDF - 1 MB)

• Cisco Unified IP Phone 7975G

  • Cisco Unified IP Phone 7975G Installation Guide 23-Aug-2007 (PDF - 1 MB)

• Cisco Unified IP Phone 7965G

  • Cisco Unified IP Phone 7965G Installation Guide 23-Aug-2007 (PDF - 1 MB)

• Cisco Unified IP Phone 7962G

  • Cisco Unified IP Phone 7962G Installation Guide 23-Aug-2007 (PDF - 1 MB)

• Cisco Unified IP Phone 7945G

  • Cisco Unified IP Phone 7945G Installation Guide 23-Aug-2007 (PDF - 1 MB)

• Cisco Unified IP Phone 7942G

  • Cisco Unified IP Phone 7942G Installation Guide 23-Aug-2007 (PDF - 1 MB)

• Cisco Unified IP Phone Power Injector

  • Cisco Unified IP Phone Power Injector Installation Guide 09-Sep-2017 (PDF - 343 KB)
  • Regulatory Compliance and Safety Information for the Cisco Unified IP Phone Power Injector 08-Jun-2006

• Cisco Unified IP Phone 7900 Series (All Models)

  • Installing the Universal Wall Mount Kit for the Cisco IP Phone 28-Oct-2003
  • Installing the Wall Mount Kit for the Cisco IP Phone 21-Aug-2017
  • Regulatory Compliance and Safety Information for Cisco Unified IP Phones 09-Sep-2017
• Cisco Unified IP Phone 7970G and 7971G-GE Installation Guide 10-Apr-2017 (PDF - 1 MB)

Configuration

Configuration Examples and TechNotes

• Procedure for Bulk Certificate Management Between CUCM Clusters for Phone Migration 23-Jun-2020
• Migrate Phones Between Secure Clusters 06-Dec-2018
• Migrating from Cisco 7925/7925-EX/7926 wireless phones to Cisco 8821 wireless phones 19-Nov-2018
• Configure PCCE Outbound Option - Disable Ringback When Transferred to Agent for SIP 30-May-2017
• Steps to Configure Cisco Aironet 1142 and Register 7925 Wi-Fi Phone with CUCM 29-Apr-2016
• IP Phone: Exit Softkey does not Terminate Visual Voicemail Midlet 26-Mar-2014
• Configure CatOS Catalyst Switches to Connect IP Phones 08-Dec-2008
• IEEE 802.1x Multi-Domain Authentication on Cisco Catalyst Layer 3 Fixed Configuration Switches Configuration Example 27-Aug-2007
• CME - Add Custom Rings for 7960 and 7940 IP Phones 05-Feb-2007
• Configure IOS Catalyst Switches to Connect Cisco IP Phones Configuration Example 30-Aug-2006
• Upgrade IP Phone Firmware with CCME 02-Feb-2006

Programming Guides

• Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones 18-Sep-2020

Maintain and Operate

End-User Guides

• Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide 17-Sep-2019
• Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 05-Jul-2018
• Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide 05-Apr-2018
• Cisco Unified IP Phone Quick Start for Administrative Assistants for Cisco Unified CM 7.0 and Later 08-May-2017 (PDF - 460 KB)
• Cisco Unified IP Phone Expansion Module 7916 Phone Guide 20-Feb-2017 (PDF - 1 MB)
• Cisco Unified IP Phone Expansion Module 7914 Phone Guide 06-Oct-2016 (PDF - 677 KB)
• Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 09-Feb-2016
• Cisco Unified IP Phone 7902G for Cisco Unified CallManager 5.0 (SCCP) 02-Jul-2015 (PDF - 1 MB)
• Cisco Unified IP Phone 7975, 7971, 7970, 7965, and 7945 Quick Reference for Cisco Unified CM 8.5 06-Apr-2015 (PDF - 269 KB)
• Cisco Unified IP Phone 7925G (SCCP) for Cisco Unified Communications Manager Express 7.0 18-Dec-2013 (PDF - 1 MB)
• Cisco Unified Wireless IP Phone 7925G Desktop Charger Quick Start 07-Mar-2012 (PDF - 244 KB)
• Cisco Unified IP Phones 7945G and 7965G User Guide for Cisco Unified Communications Manager Express 7.1 06-Dec-2010
• Cisco Unified IP Phone 7975G User Guide for Cisco Unified Communications Manager Express 7.1 13-Nov-2010
• Cisco Unified IP Phone 7962, 7961, 7942 and 7941 Quick Reference for Cisco Unified CM 8.5 09-Nov-2010 (PDF - 228 KB)
• Cisco Unified IP Phone Expansion Module 7915 Phone Guide 26-Oct-2010 (PDF - 1 MB)

Maintain and Operate Guides

• Applicable to Multiple Models

  • Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 10-Jul-2020
  • Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 09-Jul-2020
  • Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide 09-Jul-2020
• Cisco IP Conference Station 7935 Administration Guide 06-Oct-2016 (PDF - 934 KB)
• Cisco IP Phone 7902G, 7905G, and 7912G Administration Guide for Cisco CallManager 3.3 06-Oct-2016 (PDF - 2 MB)

Troubleshooting

Support FAQ

• Cisco Technical Support IP Phone FAQ 12-Feb-2019

Troubleshooting TechNotes

• Testing article pub 06-May-2021
• How to get your 8821/792x wireless phones performing reliably 22-Apr-2021
• Cisco IP Phone Firmware Support Policy 08-Jun-2019
• How To Make A Cisco IP Phone Console Cable 06-Aug-2018
• How to Factory Reset Speaker Track on MX series 09-Jul-2018
• General Information for CUCM IP Phone Registration/Deregistration Troubleshooting 22-Sep-2017
• Cisco IOS, Phone, UCM and CUC Packet, and PCM Captures Command Reference 08-Jun-2017
• Troubleshoot IP Phone Unregistration - A Case Study 10-Feb-2016
• Use VLT to Read and Interpret CUCM Traces 03-Mar-2015
• NTP Troubleshooting on Cisco Unified Communications Manager 27-Jan-2015
• IP Phone Ringtone Issues Troubleshoot 07-Jan-2015
• CUCM CLI SQL Queries for DNs, Partitions, and User Associations with IP Phones 06-Jun-2014
• CUCM: Disable Directory Access on Phones 28-Apr-2014
• 7921, 7925 and 7926 Wireless Phones Hardware Replacement and Troubleshooting 11-Feb-2013
• Trust List Update Failed on Migrating IP Phones from CUCME to CUCM8.x 25-Apr-2012

Literature

Brochures

• Cisco IP Phone Portfolio Brochure 08-Nov-2017 (PDF - 7 MB)

Translated Documents

Translated End-User Guides

• Livret de référence du téléphone IP Cisco Unified pour Cisco Unified Communications Manager 8.6(1) (SCCP et SIP)Téléphones IP Cisco Unified 7962G, 7942G, 7961G, 7961G-GE, 7941G et 7941G-GE 20-Feb-2017
• Livret de référence des téléphones IP Cisco Unified 7906G et 7911G pour Cisco Unified Communications Manager 8.5(1) (SCCP et SIP) 20-Feb-2017
• ขษอมูลอษางอิงฉชัชยศอ Cisco Unified IP Conference Station 7937G สาหร ํ บ ั Cisco Unified Communications Manager 6. 1 17-Feb-2017
• HIZLI B AŞVURU Cisco Unified Communications Manager 6.1 için Cisco Unified IP Conference Station 7937G 17-Feb-2017
• Cisco Unified IP Phone 7906G i 7911G Vodič za telefon i brzi vodič za Cisco Unified Communicatons Manager 8.0 (SCCP i SIP) 13-Feb-2017
• Strucný prehled k telefonu Cisco Unified IP Phone 7905G/7912G pro Cisco Unified CallManager 5.0 (SCCP) 13-Feb-2017
• Cartão de referência rápida do telefone IP da Cisco Unified 7960G e 7940G para o Cisco Unified Communications Manager 7.0 (SCCP) 13-Feb-2017
• Руководство по эксплуатации IP-телефонов Cisco Unified 7975G, 7971G-GE, 7970G, 7965G и 7945G и краткое справочное руководство для Cisco Unified Communications Manager 8.0 (SCCP и SIP) 13-Feb-2017
• Cisco Unified IP Phone 7975G、7971G-GE、7970G、7965G 及 7945G 電話指南及速查（適用於 Cisco Unified Communications Manager 8.0）（SCCP 及 SIP） 13-Feb-2017
• Ръководство на телефона и кратко ръководство за Cisco Unified IP телефон 7975G, 7971G-GE, 7970G, 7965G и 7945G за Cisco Unified Communications Manager 8.0 (SCCP и SIP) 13-Feb-2017
• Руководство по эксплуатации IP-телефона Cisco Unified для Cisco Unified Communications Manager 8.0 (SCCP) IP-телефоны Cisco Unified 7962G, 7942G-GE, 7961G, 7961G-GE, 7941G и 7941G-GE 13-Feb-2017
• Cisco Unified IP Phone 7962G、7942G、7961G、7961G-GE、7941G 及 7941G-GE 電話指南及速查（適用於 Cisco Unified Communications Manager 8.0）（SCCP 及 SIP） 13-Feb-2017
• Ръководство за Cisco Unified IP телефон за Cisco Unified Communications Manager 8.0 (SCCP и SIP) За Cisco Unified IP телефон 7962G, 7942G, 7961G, 7961G-GE, 7941G и 7941G-GE 13-Feb-2017
• Кратко ръководство за IP телефони Cisco Unified 7960G и 7640G за Cisco Unified Communications Manager 7.0 (SCCP) 13-Feb-2017
• IP-телефоны Cisco Unified 7960G и 7940G для Cisco Unified Communications Manager 7.0 (SCCP). Краткое справочное руководство 13-Feb-2017