As part of our high-value services offering, Service Provider (SP) Advantage provides comprehensive technical support for service provider networks. The network is your business, and it is imperative to keep it from failing. Learn how you can increase operational efficiency and reduce disruption with our expert support team.
Pre-empt preventable incidents and reduce the effects of unavoidable ones.
Reduce the burden on your IT organization and manage growth more effectively.
Specifically designed for Service Providers who match our capabilities to meet their business requirements.
Cisco SP Advantage is specifically designed for you. The service includes a core set of features that can be scaled and configured, and value-add options that can help you meet your specific business needs.
SP Advantage provides flexibility in how support team resources are allocated. Service level agreements (SLAs) can be customized, as well as the number of maintenance window events that can be covered by the SP Advantage team.
The optional components in SP Advantage provide the opportunity to improve operational efficiency and minimize business disruption with emphasis on specific aspects of network support.
SP Advantage customers have access to incident management specialists, plus knowledge and asset managers. They provide expert analysis and reporting on key performance indicators, providing insights for data-driven decisions and activities.
Asset Management Service is available to purchase as an optional component within Service Provider (SP) Advantage to help achieve operational outcomes.
Our experts help you enable, use, and get support for your smart capabilities. (PDF - 510 KB)