Webex Expert on Demand empowers frontline workers by helping to enable hands-free collaboration with global experts, using Webex and the RealWear HMT-1 augmented reality device.
Use Expert on Demand on oil rigs, in manufacturing, and outdoors to get assistance with maintenance and solve problems.
Frontline workers have access to instant help from experts at any time, from anywhere in the world.
Save on travel costs for experts, as well on training and education by bringing it all on-site, virtually.
Empower frontline workers to make the correct decisions with access to experts on call, leading to safer outcomes.
“By using RealWear and Cisco Webex Expert on Demand, we were able to improve on our existing collaboration tools to work more efficiently. Remarkably, we increased first-time fix rates and improved the speed of getting to first-time resolution, all while significantly reducing travel expenses.”Klemens Fliri, IT-Systems Engineer Global UC & Leader, Hirschmann Automotive