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Cisco Webex Calling

Your phone system in the cloud

Webex Calling (formerly Spark Call) is a cloud-based phone system that is optimized for midsized businesses. It has all the essential business calling capabilities you are likely to need. No need to worry anymore about the expense and complexity of managing a phone system infrastructure on your premises. We take care of the Webex Cloud so you can focus on what matters most.

Simpler, intuitive communication

Phones for every user and office location

Cisco Webex Calling (formerly Spark Call) supports a wide range of Cisco 7800 Series and 8800 Series IP Phones for any situation. In the main office or a branch, a public area, a conference room, or your home office—all your phones are connected together.

Comprehensive PBX capabilities

Welcome callers with a virtual receptionist and personalized voice mailboxes. Make calls with extension numbers, direct inward dialing (DID) numbers, directory URIs (email-style addresses), or directory-based dialing.

Enhanced experience for mobile devices

Make and receive calls with the Webex Teams app on your desktop and mobile devices. Become more productive with messaging, screen and file sharing, and complete meetings capabilities now available from anywhere.

Security and encryption from end to end

Protect your business from threats with encrypted phone registration, activation, call signaling, voicemail, audio, and video streams. Even the management is secure because all administrative and end-user interfaces are encrypted.

Easy cloud management

Webex Calling (formerly Spark Call) is easy and intuitive to provision, manage, and set up. The Webex Control Hub provides a simple interface for IT to make changes, and a self-care portal means users can handle basic settings and preferences for themselves.

PSTN services available from preferred partners

Webex Calling (formerly Spark Call) doesn’t include PSTN services. Our preferred media partners (IntelePeer and West UC in the United States, ThinkTel in Canada), provide local, long-distance, and emergency dialing and DID services.

Part of a complete collaboration solution

Cisco IP Phone 7800 Series

Affordable single and multiline models for workers, conference, shared, and lobby areas.

Cisco IP Phone 8800 Series

Color LCD displays, gigabit Ethernet, Wi-Fi, Bluetooth, USB, and HD video calling models.

Cisco ATA 190-SC-K9

One-port, handset-to-Ethernet adapter that connects one analog device to the cloud-based phone system.

Cisco Webex Teams

Webex Teams is an app for continuous teamwork with video meetings, group messaging, file sharing, and whiteboarding.

Get started

Begin planning your migration to the Webex Calling (formerly Spark Call) cloud solution and collaboration services today.


Get cloud, on-premises, and hosted collaboration with a per-user based subscription. Mix and match between services as your business evolves.

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Services for collaboration

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