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End-of-Sale and End-of-Life Announcement for the Cisco SG250X Smart Switches in China

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Updated:March 6, 2020

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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Updated:March 6, 2020

Table of Contents

 

 

Overview

EOL13362

Cisco announces the end-of-sale Cisco SG250X Smart Switches in China. The last day to order the affected product(s) is June 5, 2020. Customers will continue to receive phone support from the Cisco Small Business Support Center (SBSC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active product warranties, support will be available as stated in the product warranty terms and conditions.

End-of-life milestones

Table 1.        End-of-life milestones and dates for the Cisco SG250X Smart Switches in China

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

March 6, 2020

End-of-Sale Date:
HW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

June 5, 2020

End of Phone Support:
HW

The last date to receive phone support as part of the product warranty. After this date, all phone support services for the product are available with additional charges or support fees. In some cases, support may not be available.

June 5, 2021

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

September 3, 2020

End of SW Maintenance Releases Date:
HW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

June 5, 2021

Last Date of Support:
HW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete**. Warranty duration is based on product ship dates; refer to warranty terms and conditions for details.

June 30, 2025

HW = Hardware          OS SW = Operating System Software      App. SW = Application Software

Product part numbers

Table 2.        Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

SG250X-24-K9-CN

SG250X-24 24-Port Gigabit Smart Switch with 10G Uplinks

SG350X-24-K9-CN

Cisco SG350X-24 24-port Gigabit Stackable Switch

-

SG250X-24P-K9-CN

SG250X-24P 24-Port Gigabit PoE Smart Switch with 10G Uplinks

SG350X-24P-K9-CN

Cisco SG350X-24P 24-port Gigabit POE Stackable Switch

-

SG250X-48-K9-CN

SG250X-48 48-Port Gigabit Smart Switch with 10G Uplinks

SG350X-48-K9-CN

Cisco SG350X-48 48-port Gigabit Stackable Switch

-

Product migration options

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

**For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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