End-of-Sale and End-of-Life Announcement for the Cisco 830, 820, and 800TRAD Series Router Spares (Cables, Power Supply, and Memory)
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Updated:September 12, 2008
® announces the end-of-sale and end-of life dates for the Cisco 830, 820, and 800TRAD Series Router Spares (Cables, Power Supply, and Memory). The last day to order the affected product(s) is September 30, 2008. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Cisco 830, 820, and 800TRAD Series Router Spares (Cables, Power Supply, and Memory)
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
June 30, 2008
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
September 30, 2008
Last Ship Date: HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
December 30, 2008
End of Routine Failure Analysis Date: HW
The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.
September 30, 2009
End of New Service Attachment Date: HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
September 30, 2009
End of Service Contract Renewal Date: HW
The last date to extend or renew a service contract for the product.
December 31, 2012
Last Date of Support: HW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
September 30, 2013
HW = Hardware, OS SW = Operating System Software, App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
Cisco 800 Universal, External AC Power Supply Spare
Cisco 805 universal, external AC power supply
Cisco 805 universal, external AC power supply, spare
Cisco 830 series external AC power supply spare
Product Migration Options
There is no replacement available for the Cisco 830, 820, and 800TRAD Series Router Spares (Cables, Power Supply, and Memory) at this time.
Customers are encouraged to migrate to the Cisco 870 and Cisco 880 Series Integrated Services Routers. Information about this product can be found at:
Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to:
http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID.
Customers may be able to continue to purchase the Cisco 830, 820, and 800TRAD Series Router Spares (Cables, Power Supply, and Memory) through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to:
Service prices for Cisco products are subject to change after the product End of Sale date.
For More Information
For more information about the Cisco 870 and Cisco 880 Series Integrated Services Routers, visit
http://www.cisco.com/go/800, or contact your local account representative.
To request information about the Cisco 870 and Cisco 880 Series Integrated Services Routers, send an e-mail to
For more information about the Cisco End-of-Life Policy, go to: