End-of-Sale and End-of-Life Announcement for the Cisco Telepresence as a Service (TPaaS)
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EOL13029
Cisco announces the end-of-sale and end-of-life dates for the Cisco Telepresence as a Service (TPaaS). The last day to order the affected product(s) is December 14, 2019. The last day to renew or add to an existing subscription is December 14, 2019. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Table 1. End-of-Life Milestones and Dates for the Cisco Telepresence as a Service (TPaaS)
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
June 15, 2019 |
| End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
December 14, 2019 |
| End of Change/Renewal Date* |
The last date to Renew or Add to an existing subscription. |
December 14, 2019 |
| Last Date of Support** |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
December 31, 2022 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| A-TPAAS |
TP as a Service subscription for CMS |
A-CMS |
Cisco Meeting Server Subscription |
- |
| A-TPAAS-PAK |
TP as a Service PAK |
A-FLEX-CMS-PAK |
CMS Product Authorization Key (1) |
- |
| A-TPAAS-PMPPLUS |
TP as a Service - Personal Multi Party for CMS |
A-CMS-PMP |
CMS On-Prem Named User (PMP) Host License |
- |
| A-TPAAS-SMPPLUS |
TP as a Service - Shared Multi Party for CMS |
A-CMS-SMP |
CMS On-Prem Shared Meeting License |
- |
Product Migration Options
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to:
https://www.cisco.com/en/US/products/products_end-of-life_policy.html
For more information about the Cisco Product Warranties, go to:
https://www.cisco.com/en/US/products/prod_warranties_listing.html
To subscribe to receive end-of-life/end-of-sale information, go to:
https://www.cisco.com/cisco/support/notifications.html
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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