Provides release information for new features, restrictions, and caveats for Cisco Unified Communications Manager (Unified Communications Manager) and Cisco Unified Communications Manager IM and Presence Service (IM and Presence Service). The release notes are updated for every maintenance release but not for patches or hot fixes.
Provides an overview of CUBE as a network device that bridges voice and video connectivity between separate VoIP networks by replacing traditional physical voice trunks with IP-based trunks. The document covers CUBE's purpose as a session border controller offering advanced features such as signaling and media interworking, security, quality of service, and call admission control. It highlights CUBE's role in enabling enterprises to interconnect SIP PSTN access with unified communications networks, supporting interoperability with various network elements and deployment scenarios. Additionally, the guide includes configuration examples, supported platforms, and emphasizes the transition to SIP protocol.
Provides comprehensive information on configuring and managing Cisco Unified Survivable Remote Site Telephony (SRST) for both SCCP and SIP networks. It includes details on SRST features, supported platforms, prerequisites, and configuration procedures to ensure voice service continuity during WAN outages by enabling fallback call control on local routers. The guide highlights secure SRST capabilities such as TLS and SRTP for encrypted signaling and media, integration with Cisco Unified Communications Manager, voicemail support, and monitoring commands. Additionally, it covers enhanced SRST features, secure call handling, and configuration examples for various deployment scenarios to maintain reliable and secure voice communications
Cisco Virtualization Guide for Cisco On-premises Calling Applications
Provides an overview of the significant changes to the features in this guide through the current release. The table does not provide an exhaustive list of all changes made to the guide or of the new features up to this release.
Cisco Expressway (Expressway) software supports flexible deployment options and is available as a virtualized application for various Hypervisors. This lets enterprises run Expressway on a choice of Virtual Machine (VM) hardware platforms for ease of management and deployment in an existing data center. With a suitably specified VM platform, Expressway running on a Hypervisor performs identically to Expressway running on its appliance hardware.
Find detailed information about the latest releases for the Webex Suite. This provides information on the new features in our monthly releases across messaging, calling, meetings, and integrations.
With the unified AI Assistant, you get the answers you need exactly where you are. Ask questions in your own words, and AI Assistant searches across your workloads to find what you need.
AI Assistant automatically finds the best time for everyone involved, resolves conflicts, and bridges time-zone gaps—so you can spend less time planning and more time getting things done.
Share AI Generated Call Summary for Transfer and Conference
When transferring a call or adding participants to a conference, share an AI-generated summary of the conversation with the new participants, giving everyone instant context. It's faster, more efficient, and keeps everyone on the same page.
Learn how our Webex Suite meeting platform converges the meeting and webinar experience across Webex applications and devices. Explore how it unlocks potential for continuous collaboration before and after a meeting, with rich real-time experiences.
What's New for Webex Contact Center Administrators
Provides administrators with the latest updates on AI features, platform enhancements, and operational improvements rolled out in Webex Contact Center monthly cloud releases.
Provides step-by-step setup guidance, data residency details, and regulatory compliance requirements for deploying Webex Contact Center in the India data center region.
Introduces per-second metering for Webex Contact Center AI Assistant services, replacing the session-based billing model to eliminate service wastage and optimize operational costs. Supports 52 languages with uniform billing for greater global accessibility, with AI Agent rollout planned for June 1.
Provides release-specific information on new features, updated features, beta features, and defect fixes delivered with Engineering Special (ES) 15.0(1) SU1/ES202603 across Cisco Contact Center solutions and their components. Intended for administrators planning to deploy or upgrade to this ES build.
Provides detailed procedures to install, configure, and upgrade UCCE core components, including Router, Logger, Peripheral Gateway (PG), and AW-HDS servers in single-site and geo-redundant deployments.
Explains each feature available in Cisco Unified Contact Center Enterprise. For every feature, it provides a description, procedures for initial setup, and details on the functionality the feature offers. Intended for Contact Center administrators who configure and manage the contact center and its agents.
RoomOS 26 Release Notes for On-premises Deployments
Outlines the new features and capabilities introduced in RoomOS 26 for on-premises deployments. It is intended for administrators managing Board, Desk, and Room Series devices.
Provides step-by-step instructions for the physical installation and initial configuration of the new Cisco Codec Pro G2. It covers mounting options, cable connectivity, and power setup to ensure optimal performance in video conferencing environments.
Details the unboxing and hardware installation for the new Cisco Desk Pro G2. It includes guidance on table stand and VESA wall mounting to facilitate correct setup and optimal device operation.
RoomOS Administration Guides for Board, Desk, and Room Series
Provide comprehensive instructions for managing and administering Cisco Desk, Board, and Room Series devices running RoomOS. They cover, for example, device settings, software upgrades, maintenance, and peripheral configurations to ensure effective operation.
Explains the installation and configuration of the new Cisco Ceiling Microphone Pro for high-fidelity audio capture in professional meeting spaces. It includes instructions for various mounting options, audio-over-IP connectivity, and integration with Cisco video devices.
Provides an overview of the latest features and enhancements for Webex-registered Board, Desk, and Room Series devices. It details updates to the user interface, collaboration tools, and device management capabilities provided by RoomOS.
Explains how an administrator sets up their organization, configure services, add users, add devices, manage sites and monitors data for their organization.
Use workspaces as a context in AI Assistant, to let you view and manage devices and workspaces across your organization. You can also use it to monitor device issues and workspace utilization. Your questions are answered with insights into your deployment and actionable steps you can take to improve meeting experiences and resource management.
Workspace Advisor provides a digital 3D representation of meeting spaces within Control Hub, allowing you to visualize and optimize hardware placement for superior audio and visual coverage. By integrating with Workspace Designer, the tool streamlines room management by identifying potential setup gaps and providing actionable recommendations to ensure every participant stays connected and engaged.
