Enterprise License Manager User Guide
Enterprise License Manager setup
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Enterprise License Manager setup

Enterprise License Manager setup

About window

Setting Description

About

The About dialog box contains the Enterprise License Manager version number and Registration ID number.

Note    This information can be used for re-hosting. Re-hosting is the process that customers must follow to move licenses from one instance of Enterprise License Manager to another. Licenses that have already been issued and fulfilled in one instance of Enterprise License Manager are moved to a new or different instance of Enterprise License Manager through the re-hosting process. As part of this process, it is suggested that the version number and Registration ID number be recorded in some fashion following any installation of Enterprise License Manager.

Monitoring view settings

The Monitoring view contains two pages that allow you to view licensing information and configure product licenses:

Dashboard settings

Setting Description

Overview section

Product Instances

The total number of product instances managed by Enterprise License Manager. Clicking Product Instances takes you to the Inventory > Product Instances page.

Last License Update

The date of the last license update. Clicking Last License Update takes you to the License Management > Licenses page.

Last Synchronization

The date of the last successful synchronization. Clicking Last Synchronization takes you to the Inventory > Product Instances page where you can view the Synchronization Status and Last Successful Synchronization for each product instance. You can also perform a synchronization from this page by clicking the Synchronize Now button.

Note   

Synchronization occurs when Enterprise License Manager collects up-to-date licensing information for all license types in the system.

License Alerts section

Type

License types that are non-compliant

Status

Provides information about the alert (for example, insufficient licenses or when a license is due to expire)

License Usage section

Type

Specifies the product type

Required

The number of licenses allocated to each of those product types

Synchronization Failures section

Name

The name of the system upon which the synchronization was attempted and failed

Failure Reason

Identifies the reason the synchronization failed

Last Success

The date and time of the last successful synchronization

License Usage page settings

The License Usage page provides two distinct views of how licenses are being used:

  • Table View
  • Chart View

Note


In both Table and Chart views, you have the option of synchronizing the licenses by clicking the Synchronize Now button.


Setting Description

Table View

Type

The name of the license types supported within the product scope. For more information, click on a particular license type in the Type column to open a detailed license type page.

Product Scope

The product type

Required

The number of licenses required by the product instances in order to deliver the services you have provisioned on those servers.

Installed

The number of licenses currently installed

Unused

The difference between the number of Required and Installed licenses. The numbers in this column are color-coded to represent the state of unused licenses for a particular license type.

If the number is red, the number of licenses is considered insufficient. If the number is black, the number of licenses is considered to be in compliance.

Status

The license status (ex: “Temp Licenses Nearing Expiration”, “In Compliance”)

Synchronize Now button

Synchronizes Enterprise License Manager with the product instances to obtain the most up-to-date licensing information for all license types in the system

Chart View

Available

The Available licenses are categorized as:

  • Installed
  • Borrowed from Upper Tier

Used

The Used licenses are categorized as:

  • Required
  • Loaned to Lower Tier

There are a number of license types under the Chart View. For detailed information on those license types, see http:/​/​www.cisco.com/​go/​uclicensing.

Synchronize Now button

Synchronizes Enterprise License Manager with the product instances to obtain the most up-to-date licensing information for all license types in the system

License Usage details page

Note    Clicking on a license in the Table View in the License Usage page opens this License Usage details page

License Description section

The License Description section provides a description of that license type. There is also a link provided to view descriptions of all license types on Cisco.com.

Usage Chart section

The Usage Chart section provides a graphical representation of how many of that particular license type are available, and of those, how many are installed or borrowed from the upper tier.

It also indicates how many of that license type are being used, and of those, how many are required or loaned to the lower tier.

Usage by Instance section

The Usage by Instance section lists the systems that are using that particular license type, and identifies the product type of the system, release version, and the number of licenses required for each of those systems.

Installed Licenses by Type section

The Installed Licenses by Type section distinguishes between Permanent and Temporary licenses, the number of licenses that each is limited to, and the expiry date for the temporary licenses.

License Management view settings

The License Management view contains two pages that allow you to view licensing information and configure product licenses:

Licenses page settings

Setting Description

Licenses page

Filename

Specifies the filenames of installed licenses

Note    The most recently installed license file is the active license file. The active license file contains the word "Active" at the end of the filename.

Description

Describes each of the installed licenses

Installation Date

Specifies the date licenses were installed

Install License File button

Opens the Install License File page

Generate License Request button

Opens the License Request and Next Steps dialog box

   
   
   
 
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Install License File page

Browse button

Allows you to select license file from your computer.

Install button

When the license file has been selected (using the Browse button), it appears in the License File field. The Install button is then used to install that license file.

License Request and Next Steps dialog box

Copy the selected text

The first step in the License Request and Next Steps dialog box provides the following options: copy the text in the text box to your clipboard or click the link to save the license request file to your computer.

Register your Licenses

The second step instructs you to register your licenses by clicking the link provided.

Install your Licenses

The third step advises you to return to Enterprise License Manager and install your licenses once you have received them. License files are generally obtained via email or downloaded from the Cisco portal.

Clicking the Install button returns you to the Licenses page.

 
   
 

View <File ID> page

File Details

The File Details section contains the following information:

  • File Name
  • Description
  • Installation Date
  • Associated Summary

File Contents

The File Contents section contains a Licence File Contents table that lists license files under the following categories:

  • Type
  • Product Scope
  • Count (the number of that particular license type)
  • Expiration date

Edit <File ID> page

Edit File Details

Clicking the Edit File Details button on the View <File ID> window opens the Edit File Details window, which contains the following information:

  • File Name
  • Description
  • Installation Date
  • Associated Summary (the license plan associated with this license file)

The Description and Associated Summary fields can be edited.

License Planning page settings

Setting Description

License Planning page

Name

Specifies the name of the license plan

Selecting a license plan name from the list in the History table opens the Details window for that license plan. This window contains the following information:

  • Name (editable)
  • Description (editable)
  • Type
  • Created Date
  • Summary (includes a View Summary link that provides summary information for that license plan)

Description

Provides a brief description of the license plan

Type

Specifies the license plan type

Creation Date

Specifies the license plan creation date

Action

The Action column provides a Delete button to delete a license plan

Add Licenses button

Clicking the Add License button opens the Add License wizard. For instructions on how to complete the Add License wizard, see the Enterprise License Manager User Guide.

Upgrade Licenses button

Clicking the Upgrade Licenses button opens the Upgrade Licenses wizard. For instructions on how to complete the Upgrade Licenses wizard, see the Enterprise License Manager User Guide.

Add Licenses page

Choose Product section

From the Choose Product section of the Add Licenses window, you can select (from the drop-down menus) the Product Type and the Product Version to which you want to add licenses.

Specify License Counts section

From the Specify License Counts section of the Add Licenses window, you can adjust the number of licenses to be allocated to each type of license and save your changes for that license type.

You may also choose to run a compliance check by clicking the Run Compliance Check button, or reset the license values by clicking the Reset Values button.

Summary and Next Steps section

From the Summary and Next Steps section of the Add Licenses window, you can view and save a summary of the changes you made in the Choose Product and Specify License Counts sections.

The Save Summary in Enterprise License Manager option is selected by default. A default name for the summary also appears in the Name field using the format <productname>-add-<date-time-stamp> format.

Upgrade Licenses page

Choose Product Type

From the Choose Product Type section of the Upgrade Licenses window, you can select the type of product to upgrade from the drop-down menu.

Choose Product Instances

From the Choose Product Instances section of the Upgrade Licenses window, you can upgrade a product instance by selecting it in the Available Product Instances window and click the arrow to move it to the Product Instances to Upgrade window.

Specify License Counts

From the Specify License Counts section of the Upgrade Licenses window, you can edit the license count in the Updated License Count column.

You may also choose to run a compliance check by clicking the Run Compliance Check button, or reset the license values by clicking the Reset Values button.

Summary and Next Steps

From the Summary and Next Steps section of the Upgrade Licenses window, you can view and save a summary of the changes you made.

The Save Summary in Enterprise License Manager option is selected by default. A default name for the summary also appears in the Name field using the format <productname>- migrate-<date-time-stamp> format.

Instructions for placing your order and fulfilling your licenses also appear in this section. The Finish & Generate Request button completes the process and closes the Upgrade Licenses wizard.

License Migration Request and Next Steps

Clicking the Finish & Generate Request button in the Summary and Next Steps section of the Upgrade Licenses window opens the License Migration Request and Next Steps dialog box.

From this dialog box you can save the License Migration Request .zip file to your PC. Instructions for emailing your License Migration Request to Cisco and installing your licenses also appear in this section.

Inventory view settings

The Inventory view contains the Product Instances page, which allows you to view product license information. From this page, you can add, delete, and synchronize a product instance.

Setting Description

Product Instances

Name

Specifies the name of the product instance

Hostname/IP Address

Specifies the hostname or IP address of the product instance

Product Type

Specifies the type of product instance (Unified CM or Unity Connection)

Version

Specifies the product release of the product instance

Synchronization Status

Specifies the status of the product instance synchronization (for example, “Success”, “Registration Conflict”, “Invalid Server Type”)

Last Successful Synchronization

Specifies the date and time of the last successful synchronization.

Add button

Clicking the Add button on the Product Instances page opens the Add Product Instance dialog box. From this dialog box, you can enter the following information:

  • Name
  • Description (optional)
  • Product Type
  • Hostname/IP Address
  • Username
  • Password
Note    Once you have added your new product instance, be sure to click the Synchronize Now button to extract current licensing information from the product. If you do not synchronize, current product instance information may not appear in Enterprise License Manager.

Test Connection button

From the Product Add dialog box, you can click the Test Connection button to test the connection to the product instance prior to adding it.

If the connection cannot be established, either through the connection test or by clicking OK to add a product instance, you may receive one of the following error messages:

  • Instance Unreachable
  • Login Failed
  • Certificate Mismatch
  • Registration Conflict
  • Invalid Server Type
  • Product Type Mismatch
  • Duplicate Product Instance
Note    You may also skip the Test Connection button and click OK on the Add Product Instance dialog box.

Delete button

You can delete a product instance by selecting the check box next to the product instance and clicking Delete.

Launch Admin GUI button

You can open the administration GUI for a particular product instance by selecting the check box next to the product instance and clicking Launch Admin GUI.

Synchronize Now button

Synchronizes Enterprise License Manager with the product instances to obtain the most up-to-date licensing information for all license types in the system

Product Instance details page

Note    Clicking on a product instance in the Product Instance table opens the following details page

General tab

The General tab is divided into two sections:

  • Product Information
  • Administrator Account

The Product Information section contains the following information:

  • Name
  • Description
  • Hostname/IP Address
  • Product Type
  • Product Version

The Administrator Account section contains the following information:

  • Username
  • Password

Clicking the Save button saves your changes.

Note    Prior to clicking the Save button, you have the option of clicking the Test Connection button to ensure that the connection is established.

License Usage tab

The License Usage tab contains a graphical representation of the license requests and a table illustrating the number of licenses requested by license type.

Administration view settings

The Administration view allows you to configure the following Enterprise License Manager settings:

  • Administrator Accounts
  • OS Administration
  • Disaster Recovery
  • Diagnostic Logs
  • Restart
Setting Description

Administrator Accounts

Add Administrator button

Selecting the Add Administrator button in the Administrator Accounts window opens the Add Administrator Account window.

From this window, you can add an administrator. You are prompted for the following information:

  • User ID
  • Password
  • Re-enter Password

Change Password

Selecting the Change Password link in the Administrators table opens the Change Password page. From this page you can change the password of an existing administrator account. You are prompted for the following information:

  • New Password
  • Re-enter New Password

Edit <User ID>

Selecting the user ID of an existing administrator account in the Administrator Accounts Window opens an Edit <User ID> page. From this page you can edit the Name/Description of an administrator account.

OS Administration

OS Administration

The OS Administration page contains a link to the Cisco Unified OS Administration utility. Clicking this link opens the utility in a new window.

Note    The Cisco Unified OS Administration utility is common to Unified CM, Unity Connection, and Enterprise License Manager. It is not unique to Enterprise License Manager.

Disaster Recovery

Disaster Recovery

The Disaster Recovery page contains a link to the Cisco Disaster Recovery Service utility. Clicking this link opens the utility in a new window.

Note    The Cisco Disaster Recovery Service utility is common to Unified CM, Unity Connection, and Enterprise License Manager. It is not unique to Enterprise License Manager.

For documentation on the Cisco Disaster Recovery Service utility, see the following:

Diagnostic Logs

Log Settings tab

The Log Settings tab lists the diagnostics categories and log levels. The Log Level drop-down list for each diagnostic category can be set to one of the following:

  • Error
  • Warning
  • Info
  • Debug

Once the log level has been set for each diagnostic category, you can save your changes by clicking the Save button. You may also opt to reset your log settings by clicking the Reset button.

Download Logs tab

The Download Logs tab allows you to generate a log file, using the date and time range of your choice to include in the log file. The default range is from 12 AM of the current day until the current time. You can then generate the file by clicking the Generate Log File button. The log file is generated and downloaded to your computer.

Restart

Restart

The Restart button restarts all Enterprise License Manager services.