TechAdopt: Empowering Partners to Drive Customer Adoption

TechAdopt has expanded in exciting new ways to provide partners with even more opportunities for training, engagement, and growth. This initiative now includes digital, on-demand learning experiences on Black Belt Academy!

It remains focused on providing partners in Solution Engineer (Pre- and Post-Sales) and Customer Success Manager roles with the knowledge, skills, and best practices to drive customer adoption and achieve business outcomes - but now also through role-based learning maps.

Upcoming sessions

Title Description Regional sessions

Evolving Security with Cisco Secure Firewall

 

(1.5 hrs)

Experience the latest innovations in Cisco Secure Firewall 7.6 engineered to deliver expanded threat and application detection and deeper encrypted traffic inspection. Explore new features, understand their impact on customer environments, learn best practices for planning and executing upgrades, and see Secure Firewall in action during a live demonstration.

AMER: April 15, 2026,
1:00 PM EDT

 

APJC: April 16, 2026,
11:30 AM SGT

 

EMEA: April 16, 2026,
3:00 PM CEST

DC Evolution - Migrating to Cisco Intersight and Nexus Dashboard

 

(1.5 hrs)

Are your customers still running on legacy data center management tools? This session will help you to understand the value of moving to Cisco Intersight and Nexus Dashboard Fabric Controller (NDFC) and give you the practical knowledge to lead that conversation with confidence. We will walk through the migration process, explore advanced automation and observability capabilities, and share best practices to ensure a smooth transition with minimal risk. You will leave with the technical insights and strategic tools needed to position these upgrades effectively and keep your customers' environments future-ready and fully supported.

AMER: May 13, 2026,
1:00 PM EDT

 

APJC: May 14, 2026,
11:30 AM SGT

 

EMEA: May 21, 2026,
3:00 PM CEST

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TechAdopt learning maps on Black Belt Academy

Cloud and AI Use Case TechAdopt Learning Map

This comprehensive learning journey empowers technical engineers (Solution Engineers/ Pre- and Post-Sales Engineers) and Customer Success Managers with the knowledge and practical skills to drive customer adoption of Cisco Cloud and AI solutions.

Cisco Security CX Use Case TechAdopt Learning Map

This comprehensive journey provides an overview of Cisco Security solution domains and dives into each use case’s capabilities and the value they deliver, complemented by live demonstration of each use case, giving partners practical guidance on adoption steps that help meet customers business outcomes and realize solution value.

What’s in it for you:

  • A comprehensive overview of solution domains
  • Clear understanding of key use cases and their value
  • Live demonstrations to strengthen technical and customer-facing conversations

Past recordings

 

View the recordings and slides of past TechAdopt sessions.