Join us for the Cisco Live experience! June 4-8, 2023
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Build a sustainable customer success practice for higher customer satisfaction, loyalty, recurring revenue, and expanded opportunity.
Cisco Live! Let’s Go
Prepare with CX related resources.
Drive Profitability
Discover how you can profit and grow by delivering value and new services throughout the customer lifecycle with Cisco.
Renewals
Modernize and optimize recurring revenue with an effective renewals management approach.
Lifecycle Advantage
Scale and maximize recurring revenue, automate processes, and uncover new opportunities.
Success Program Insights
Powered by Lifecycle Advantage, insights to help scale your practice.
Lifecycle Incentives
Combine incentives and rewards to drive software use, adoption and expansion.
Utilize Calculators
Quantify the value of transforming you business and predict how you can improve profitability by selling the CX Success Portfolio.
Use Case Enablement
Increase awareness of Cisco’s lifecycle methodology and the delivery support available to accelerate your customers in achieving their desired outcomes faster.
Expand your offers with the CX Success Portfolio
See how the Cisco CX Success Portfolio and collaborative intelligence can help you meet customer needs now while helping you develop and monetize your own new lifecycle services.
Success Tracks
Success Tracks offers a simplified suite of service solutions that provide more value for customers and easier selling opportunities for partners.
Partner Lifecycle Services
Partner Lifecycle Services allows eligible partners to deliver new CX services to customers under their own brand, enabled by Cisco-provided insights, analytics and offers.
Enterprise Agreement
Cisco Enterprise Agreement brings the power of the entire portfolio under a single agreement that can scale rapidly with the business agility customers need.
PX Cloud for Success Tracks
The PX Cloud is a platform that digitally connects partners, Cisco, and customers. It is a one-stop shop for Cisco Customer Experience (CX) Success Tracks, providing you with greater visibility into your customer’s IT environment.
Support Services Portfolio
Sell world-class technical support that goes above and beyond to resolve issues fast with our Support Services portfolio.
Business Critical Services
Cisco Business Critical Services provide packaged expertise, analytics, and insights that you can leverage to guide customers and create opportunities to sell more of your profitable services to deliver outcomes.
Transform your practice
Building a customer lifecycle practice is one of the strategic elements of our partner transformation framework for your ongoing success.
Customer Success Best Practices Guide
A guide to building, optimizing and monetizing your Customer Success Practice.
Partner Transformation
Partner alongside Cisco to transform your practice and deliver to your customers the business outcomes they need.
Role Based Training and Certifications
Role-based training and examinations validate your skills in adoption, expansion, and renewals, so you and your team can succeed.
Services Automation Practice Playbook
Save time, reduce costs and scale internal resources through automation regardless of where you are in your CX journey.
Black Belt Training Academy – CX
Train and learn with a collection of self-paced modules designed to strengthen your expertise to target, create demand and effectively sell Cisco services and offers.