Release Notes for Cisco Embedded Wireless Controller on Catalyst Access Points, Cisco IOS XE 17.13.x
Introduction to Cisco Embedded Wireless Controller on Catalyst Access Points
![]() Caution |
Problem Description: Authentication fails when attempting to upgrade software using the "CCO mode" in Cisco Embedded Wireless Controller (EWC) on a Cisco Catalyst Access Point (EWC-AP). This issue occurs when attempting to upgrade from a software release prior to one of the following releases: 17.3.x, 17.6.x, 17.9.5, 17.12.3, and 17.14.1. Background: From May 1, 2024, onwards, Cisco Connection Online (CCO, known as cisco.com) will use a new authentication system for EWC-AP. This system is not backward compatible with the earlier EWC-AP software releases. EWC-AP software developed after January 31, 2024, will be able to authenticate with Cisco.com, before and after May 1, 2024. The releases include: 17.9.5 and later, 17.12.3 and later, and 17.14.1 and later. Workaround: Download the desired EWC-AP image and load it into the EWC-AP over TFTP, SFTP, or (Desktop) HTTP. Upgrade to one of the following releases:
After the upgrade, the CCO method for upgrades will work. For more information, see Field Notice: FN74124. |
The Cisco Embedded Wireless Controller on Catalyst Access Points is a version of the Cisco IOS XE-based controller software on Catalyst access points (AP). In this solution, a Catalyst AP that is running the Cisco Embedded Wireless Controller on Catalyst Access Points software, is designated as the primary AP. Other APs, referred to as subordinate APs, associate to this primary AP.
The Cisco Embedded Wireless Controller on Catalyst Access Points provides enterprise-level WLAN features while maintaining operational simplicity and affordability. This solution is targeted at small and medium-sized business (SMB) customers or distributed enterprises, and can be run at single site deployments.
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The controllers come with high availability (HA) and seamless software updates. This keeps your services on always, both during planned and unplanned events.
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The deployment can be managed using a mobile application, Cisco Catalyst Center, Netconf/Restconf, web-based GUI, or CLI.
What's New in Cisco Embedded Wireless Controller on Catalyst Access Points, Cisco IOS XE 17.13.1
Feature Name |
Description and Documentation Link |
---|---|
Cisco Aironet Wave 2 and Catalyst Access Point Image Management |
A new command is introduced to display a brief information about the AP image details:
The show ap config general command has been enhanced to view the general configuration information of all Cisco APs. |
Interactive help
Interactive help is a user interface feature that
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provides step-by-step guidance within the application
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adapts instructions and walk-throughs to the user's context, and
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assists users in completing complex configurations or navigating the system.
Modes of starting the interactive Help
You can start the interactive help in the these ways.
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Hover over the blue flap at the right-hand corner of a window in the GUI and clicking Interactive Help.
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Click Walk-me Thru in the left pane of a window in the GUI.
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Click Show me How whenever displayed in the GUI. Clicking Show me How triggers a specific interactive help that is relevant to the context you are in.
For example, Show me How in Configure > AAA walks you through the various steps for configuring a RADIUS server. Choose and click Show me How to trigger the interactive help that walks you through the steps relating to various kinds of authentication.
Additional troubleshooting information
If the WalkMe launcher is unavailable on Safari, modify the browser settings.
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Choose
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In the Website tracking section, uncheck the Prevent cross-site tracking check box to disable this action.
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In the Cookies and website data section, uncheck the Block all cookies check box to disable this action.
Important Notes
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EWC GUI slowness is observed after upgrading from Cisco IOS XE 17.9 to 17.12, 17.15, or later, as a result of security API changes in webserver session management. For more information, see CSCwq65843.
Supported Cisco Access Point Platforms
The following Cisco access points are supported in the Cisco Embedded Wireless Controller on Catalyst Access Points network. Note that the APs listed as primary APs can also function as subordinate APs.
Primary AP |
Subordinate AP |
---|---|
Cisco Catalyst 9115 Series Cisco Catalyst 9117 Series Cisco Catalyst 9120 Series Cisco Catalyst 9124AXE/I/D Cisco Catalyst 9130 Cisco Catalyst 9105AXI |
Cisco Aironet 1540 Series Cisco Aironet 1560 Series Cisco Aironet 1815i Cisco Aironet 1815w Cisco Aironet 1830 Series Cisco Aironet 1840 Series Cisco Aironet 1850 Series Cisco Aironet 2800 Series Cisco Aironet 3800 Series Cisco Aironet 4800 Series Cisco Catalyst 9115 Series Cisco Catalyst 9117 Series Cisco Catalyst 9120 Series Cisco Catalyst 9124AXE/I/D Cisco Catalyst 9130 Cisco Catalyst 9105AXW Cisco Catalyst 9105AXI Cisco Catalyst Industrial Wireless 6300 Heavy Duty Series Access Points Cisco 6300 Series Embedded Services Access Points |
Image Type |
Supported APs |
---|---|
ap1g4 |
Cisco Aironet 1810 Series Cisco Aironet 1830 Series Cisco Aironet 1850 Series |
ap1g5 |
Cisco Aironet 1815i Cisco Aironet 1815w Cisco Aironet 1540 Series Cisco Aironet 1850 Series |
ap1g6 |
Cisco Catalyst 9117 Series |
ap1g6a |
Cisco Catalyst 9130 Cisco Catalyst 9124AXE/I/D |
ap1g7 |
Cisco Catalyst 9115 Series Cisco Catalyst 9120 Series |
ap1g8 |
Cisco Catalyst 9105 Series |
ap3g3 |
Cisco Aironet 2800 Series Cisco Aironet 3800 Series Cisco Aironet 4800 Series Cisco Aironet 1560 Series Cisco Catalyst Industrial Wireless 6300 Heavy Duty Series Access Points Cisco 6300 Series Embedded Services Access Points |
Maximum APs and Clients Supported
Primary AP Model |
Maximum APs Supported |
Maximum Clients Supported |
---|---|---|
Cisco Catalyst 9105 AWI |
50 |
1000 |
Cisco Catalyst 9115 Series |
50 |
1000 |
Cisco Catalyst 9117 Series |
50 |
1000 |
Cisco Catalyst 9120 Series |
50 |
1000 |
Cisco Catalyst 9124AXE/I/D |
50 |
1000 |
Cisco Catalyst 9130 |
50 |
1000 |
![]() Note |
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Compatibility Matrix
The following table provides software compatibility information:
Cisco Embedded Wireless Controller on Catalyst Access Points |
Cisco ISE |
Cisco CMX |
Cisco Catalyst Center |
---|---|---|---|
Dublin 17.13.x |
3.2 3.1 3.0 2.7 |
10.6.3 10.6.2 10.6 10.5.1 |
Supported Browsers and Operating Systems for Web UI
![]() Note |
The following list of Supported Browsers and Operating Systems is not comprehensive at the time of writing this document and the behavior of various browser for accessing the GUI of the EWC is as listed below. |
Browser |
Version |
Operating System |
Status |
Workaround |
---|---|---|---|---|
Google Chrome |
77.0.3865.120 |
macOS Mojave Version 10.14.6 |
Works |
Proceed through the browser warning. |
Safari |
13.0.2 (14608.2.40.1.3) |
macOS Mojave Version 10.14.6 |
Works |
Proceed through the browser warning. |
Mozilla Firefox |
69.0.1 |
macOS Mojave Version 10.14.6 |
Works only if exception is added. |
Set the exception. |
Mozilla Firefox |
69.0.3 |
macOS Mojave Version 10.14.6 |
Works only if exception is added. |
Set the exception. |
Google Chrome |
77.0.3865.90 |
Windows 10 Version 1903 (OS Build 18362.267) |
Works |
Proceed through the browser warning. |
Microsoft Edge |
44.18362.267.0 |
Windows 10 Version 1903 (OS Build 18362.267) |
Works |
Proceed through the browser warning. |
Mozilla Firefox |
68.0.2 |
Windows 10 Version 1903 (OS Build 18362.267) |
Works |
Proceed through the browser warning. |
Mozilla Firefox |
69.0.3 |
Windows 10 Version 1903 (OS Build 18362.267) |
Works only if exception is added. |
Set the exception. |
Google Chrome |
78.0.3904.108 |
macOS Catalina 10.15.1 |
Does not work |
NA |
Before You Upgrade
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(#CSCwn29592) EWC running the Cisco IOS XE 17.12.x image on Cisco Catalyst 9124AX APs or 9130AX APs is sometimes unable to load Cisco IOS XE 17.15.2 image due to space constraints.
Workaround:
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Downgrade first to Cisco IOS XE Cupetino 17.9.6 and then upgrade to Cisco IOS XE 17.15.2.
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The following Remote Procedure Call (RPCs) should be used for Cisco Catalyst 9800 Series Wireless Controller and Cisco Embedded Wireless Controller:
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Cisco Catalyst 9800 Series Wireless Controller: Use ewlc-wncd-stats within Cisco-IOS-XE-wireless-ap-global-oper.
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Cisco Embedded Wireless Controller: Use ewlc-wncd-stats within Cisco-IOS-XE-wireless-access-point-oper.
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Upgrade Path to Cisco IOS XE 17.13.x
Current Software |
Upgrade Path for Deployments with 9130 or 9124 |
Upgrade Path for Deployments Without 9130 or 9124 |
---|---|---|
16.10.x |
— |
Upgrade first to 16.12.5 or 17.3.x and then to 17.13.x. |
16.11.x |
— |
Upgrade first to 16.12.5 or 17.3.x and then to 17.13.x. |
16.12.x |
Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x. |
Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x. |
17.1.x |
Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x. |
Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x. |
17.2.x |
Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x. |
Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x. |
17.3.1 to 17.3.4 |
Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x. |
Upgrade first to 17.3.5 or 17.6.x or later and then to 17.13.x. |
17.3.4c or later |
Upgrade directly to 17.13.x. |
Upgrade directly to 17.13.x. |
17.4.x |
Upgrade first to 17.6.x and then to 17.13.x. |
Upgrade first to 17.6.x and then to 17.13.x. |
17.5.x |
Upgrade first to 17.6.x and then to 17.13.x. |
Upgrade first to 17.6.x and then to 17.13.x. |
17.6.x |
Upgrade directly to 17.13.x. |
Upgrade directly to 17.13.x. |
17.7.x |
Upgrade directly to 17.13.x. |
Upgrade directly to 17.13.x. |
17.8.x |
Upgrade directly to 17.13.x. |
Upgrade directly to 17.13.x. |
17.9.x |
Upgrade directly to 17.13.x. |
Upgrade directly to 17.13.x. |
17.10.x |
Upgrade directly to 17.13.x. |
Upgrade directly to 17.13.x. |
17.11.x |
Upgrade directly to 17.13.x. |
Upgrade directly to 17.13.x. |
17.12.x |
Upgrade directly to 17.13.x. |
Upgrade directly to 17.13.x. |
Upgrading the Controller Software
This section covers the various aspects of upgrading the controller software.
![]() Note |
Before converting from CAPWAP to embedded wireless controller (EWC), ensure that you upgrade the corresponding AP with the CAPWAP image in Cisco AireOS Release 8.10.105.0. If this upgrade is not performed, the conversion will fail. |
Finding the Software Version
The following table lists the Cisco IOS XE 17.13.x software for Cisco Embedded Wireless Controller on Catalyst Access Points.
Choose the appropriate AP software based on the following:
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Cisco Embedded Wireless Controller on Catalyst Access Points software to be used for converting the AP from an unified wireless network CAPWAP lightweight AP to a Cisco Embedded Wireless Controller on Catalyst Access Points-capable AP (primary AP)
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AP software image bundle to be used either for upgrading the Cisco Embedded Wireless Controller on Catalyst Access Points software on the primary AP or for updating the software on the subordinate APs or both
Prior to ordering Cisco APs, see the corresponding ordering guide for your Catalyst or Aironet access point.
Primary AP |
AP Software for Conversion from CAPWAP to Cisco EWC |
AP Software Image Bundle for Upgrade |
AP Software in the Bundle |
---|---|---|---|
Cisco Catalyst 9115 Series |
C9800-AP-universalk9.17.13.01.zip |
C9800-AP-universalk9.17.13.01.zip |
ap1g7 |
Cisco Catalyst 9117 Series |
C9800-AP-universalk9.17.13.01.zip |
C9800-AP-universalk9.17.13.01.zip |
ap1g6 |
Cisco Catalyst 9120 Series |
C9800-AP-universalk9.17.13.01.zip |
C9800-AP-universalk9.17.13.01.zip |
ap1g7 |
Cisco Catalyst 9124AXE/I/D |
C9800-AP-universalk9.17.13.01.zip |
C9800-AP-universalk9.17.13.01.zip |
ap1g6a |
Cisco Catalyst 9130 |
C9800-AP-universalk9.17.13.01.zip |
C9800-AP-universalk9.17.13.01.zip |
ap1g6a |
Supported Access Point Channels and Maximum Power Settings
Supported access point channels and maximum power settings on Cisco APs are compliant with the regulatory specifications of channels, maximum power levels, and antenna gains of every country in which the access points are sold. For more information about the supported access point transmission values in Cisco IOS XE software releases, see the Detailed Channels and Maximum Power Settings document at https://www.cisco.com/c/en/us/support/ios-nx-os-software/ios-xe-17/products-technical-reference-list.html.
For information about Cisco Wireless software releases that support specific Cisco AP modules, see the "Software Release Support for Specific Access Point Modules" section in the Cisco Wireless Solutions Software Compatibility Matrix document.
Guidelines and Restrictions
Internet Group Management Protocol (IGMP)v3 is not supported on Cisco Aironet Wave 2 APs.
Embedded Wireless Controller SNMP configuration is supported in Cisco Catalyst Center.
High memory usage on AP running Embedded Wireless Controller. Enabling crash kernel on the AP consumes additional memory on the AP. Hence, if crash kernel is enabled, the overall memory usage of the device will increase and will impact the scale numbers. On Cisco Catalyst 9130 Access Points, the memory consumption is a high of 128 MB.
During the EWC HA pair selection, after a power outage, the standby AP fails to come up in the new EWC HA pair. Another EWC capable AP becomes the standby AP and fails to come up as well. To avoid this situation, ensure that the same IP address is enforced on the active or standby APs during HA pair selection.
Interoperability with Clients
This section describes the interoperability of the controller software with client devices.
The following table describes the configurations used for testing client devices.
Hardware or Software Parameter |
Hardware or Software Type |
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Release |
Cisco IOS XE Dublin 17.13.x |
Access Points |
|
Radio |
|
Security |
Open, PSK (WPA2-AES), 802.1X (WPA2-AES) (EAP-FAST, EAP-TLS), WPA3. |
Cisco ISE |
See Compatibility Matrix. |
Types of tests |
Connectivity, traffic (ICMP), and roaming between two APs |
The following table lists the client types on which the tests were conducted. Client types included laptops, hand-held devices, phones, and printers.
Client Type and Name |
Driver / Software Version |
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---|---|---|---|
Wi-Fi 6 Devices (Mobile Phone and Laptop) |
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Apple iPhone 11 | iOS 14.1 | ||
Apple iPhone SE 2020 |
iOS 14.1 | ||
Dell Intel AX1650w | Windows 10 ( 21.90.2.1) | ||
DELL LATITUDE 5491 (Intel AX200) | Windows 10 Pro (21.40.2) | ||
Samsung S20 | Android 10 | ||
Samsung S10 (SM-G973U1) | Android 9.0 (One UI 1.1) | ||
Samsung S10e (SM-G970U1) | Android 9.0 (One UI 1.1) | ||
Samsung Galaxy S10+ | Android 9.0 | ||
Samsung Galaxy Fold 2 |
Android 10 | ||
Samsung Galaxy Flip Z |
Android 10 | ||
Samsung Note 20 |
Android 10 | ||
Laptops |
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Acer Aspire E 15 E5-573-3870 (Qualcomm Atheros QCA9377) | Windows 10 Pro (12.0.0.832) | ||
Apple Macbook Air 11 inch | OS Sierra 10.12.6 | ||
Apple Macbook Air 13 inch | OS Catalina 10.15.4 | ||
Apple Macbook Air 13 inch | OS High Sierra 10.13.4 | ||
Macbook Pro Retina | OS Mojave 10.14.3 | ||
Macbook Pro Retina 13 inch early 2015 | OS Mojave 10.14.3 | ||
Dell Inspiron 2020 Chromebook |
Chrome OS 75.0.3770.129 |
||
Google Pixelbook Go |
Chrome OS 84.0.4147.136 |
||
HP chromebook 11a |
Chrome OS 76.0.3809.136 |
||
Samsung Chromebook 4+ |
Chrome OS 77.0.3865.105 |
||
DELL Latitude 3480 (Qualcomm DELL wireless 1820) | Win 10 Pro (12.0.0.242) | ||
DELL Inspiron 15-7569 (Intel Dual Band Wireless-AC 3165) | Windows 10 Home (18.32.0.5) | ||
DELL Latitude E5540 (Intel Dual Band Wireless AC7260) | Windows 7 Professional (21.10.1) | ||
DELL XPS 12 v9250 (Intel Dual Band Wireless AC 8260 ) | Windows 10 (19.50.1.6) | ||
DELL Latitude 5491 (Intel AX200) | Windows 10 Pro (21.40.2) | ||
DELL XPS Latitude12 9250 (Intel Dual Band Wireless AC 8260) | Windows 10 Home (21.40.0) | ||
Lenovo Yoga C630 Snapdragon 850 (Qualcomm AC 2x2 Svc) |
Windows 10(1.0.10440.0) |
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Lenovo Thinkpad Yoga 460 (Intel Dual Band Wireless-AC 9260) | Windows 10 Pro ( 21.40.0) | ||
|
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Tablets |
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Apple iPad Pro | iOS 13.5 | ||
Apple iPad Air2 MGLW2LL/A | iOS 12.4.1 | ||
Apple iPad Mini 4 9.0.1 MK872LL/A | iOS 11.4.1 | ||
Apple iPad Mini 2 ME279LL/A | iOS 12.0 | ||
Microsoft Surface Pro 3 – 11ac | Qualcomm Atheros QCA61x4A | ||
Microsoft Surface Pro 3 – 11ax | Intel AX201 chipset. Driver v21.40.1.3 | ||
Microsoft Surface Pro 7 – 11ax | Intel Wi-Fi chip (HarrisonPeak AX201) (11ax, WPA3) | ||
Microsoft Surface Pro X – 11ac & WPA3 | WCN3998 Wi-Fi Chip (11ac, WPA3) | ||
Mobile Phones |
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Apple iPhone 5 | iOS 12.4.1 | ||
Apple iPhone 6s | iOS 13.5 | ||
Apple iPhone 8 | iOS 13.5 | ||
Apple iPhone X MQA52LL/A | iOS 13.5 | ||
Apple iPhone 11 | iOS 14.1 | ||
Apple iPhone SE MLY12LL/A | iOS 11.3 | ||
ASCOM SH1 Myco2 | Build 2.1 | ||
ASCOM SH1 Myco2 | Build 4.5 | ||
ASCOM Myco 3 v1.2.3 | Android 8.1 | ||
Drager Delta | VG9.0.2 | ||
Drager M300.3 | VG2.4 | ||
Drager M300.4 | VG2.4 | ||
Drager M540 | DG6.0.2 (1.2.6) | ||
Google Pixel 2 | Android 10 | ||
Google Pixel 3 | Android 11 | ||
Google Pixel 3a |
Android 11 |
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Google Pixel 4 | Android 11 | ||
Huawei Mate 20 pro | Android 9.0 | ||
Huawei P20 Pro | Android 9.0 | ||
Huawei P40 |
Android 10 |
||
LG v40 ThinQ | Android 9.0 | ||
One Plus 8 |
Android 10 |
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Oppo Find X2 |
Android 10 |
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Redmi K20 Pro |
Android 10 |
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Samsung Galaxy S7 | Andriod 6.0.1 | ||
Samsung Galaxy S7 SM - G930F | Android 8.0 | ||
Samsung Galaxy S8 | Android 8.0 | ||
Samsung Galaxy S9+ - G965U1 | Android 9.0 | ||
Samsung Galaxy SM - G950U | Android 7.0 | ||
Sony Experia 1 ii |
Android 10 |
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Sony Experia xz3 | Android 9.0 | ||
Xiaomi Mi10 |
Android 10 |
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Spectralink 8744 | Android 5.1.1 | ||
Spectralink Versity Phones 9540 | Android 8.1 | ||
Vocera Badges B3000n | 4.3.2.5 | ||
Vocera Smart Badges V5000 | 5.0.4.30 | ||
Zebra MC40 | Android 5.0 | ||
Zebra MC40N0 | Android Ver: 4.1.1 | ||
Zebra MC92N0 | Android Ver: 4.4.4 | ||
Zebra TC51 | Android 7.1.2 | ||
Zebra TC52 | Android 8.1.0 | ||
Zebra TC55 | Android 8.1.0 | ||
Zebra TC57 | Android 8.1.0 | ||
Zebra TC70 | Android 6.1 | ||
Zebra TC75 | Android 6.1.1 | ||
Printers | |||
Zebra QLn320 Printer | LINK OS 6.3 | ||
Zebra ZT230 Printer | LINK OS 6.3 | ||
Zebra ZQ310 Printer | LINK OS 6.3 | ||
Zebra ZD410 Printer | LINK OS 6.3 | ||
Zebra ZT410 Printer | LINK OS 6.3 | ||
Zebra ZQ610 Printer | LINK OS 6.3 | ||
Zebra ZQ620 Printer | LINK OS 6.3 | ||
Wireless Module |
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Intel 11ax 200 |
Driver v22.20.0 | ||
Intel AC 9260 |
Driver v21.40.0 | ||
Intel Dual Band Wireless AC 8260 |
Driver v19.50.1.6 |
Issues
Issues describe unexpected behavior in Cisco IOS releases. Issues that are listed as Open in a prior release are carried forward to the next release as either Open or Resolved.
![]() Note |
All incremental releases will cover fixes from the current release. |
Cisco Bug Search Tool
The Cisco Bug Search Tool (BST) allows partners and customers to search for software bugs based on product, release, and keyword, and aggregates key data such as bug details, product, and version. The BST is designed to improve the effectiveness in network risk management and device troubleshooting. The tool has a provision to filter bugs based on credentials to provide external and internal bug views for the search input.
To view the details of a caveat, click the corresponding identifier.
Open Caveats for Cisco IOS XE 17.13.1
Identifier |
Headline |
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Apple devices are not deleted after sending Extensible Authentication Protocol (EAP) logoff messages. |
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Controller is not forwarding broadcast address resolution protocol (ARP) request to wireless client. |
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Controller is sending Internet Group Management Protocol (IGMP) queries using client VLAN gateway ip address that is not present in the controller and with controller macaddress. |
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Run state client (after successful webauth) is not able to pass traffic. |
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Cisco Catalyst 9100 Series AP is not processing Extensible Authentication Protocol (EAP)-Transport Layer Security (TLS) server Hello. |
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Per client rate limit with FlexConnect local switching APs is not working. |
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URL filter is not applied after invalid configuration. |
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Cisco Catalyst 9130 and 9136 APs do not consider power save mode. |
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Controller is not sending IPv4 Gratuitous ARP (GARP) or IPv6 NA for wireless client in RUN state after switchover. |
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Apple client is not able to connect to flex Wi-Fi Protected Access (WPA) 2 + WPA3 SSID with Simultaneous Authentication of Equals (SAE) enabled and Opportunistic Key Caching (OKC) disabled. |
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A dbm crash is observed at VLAN list retrieval. |
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4-way handshake failure, missing M3 packet. |
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Cisco Catalyst 9800-80 Controller crashes after receiving analytics from AP. |
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AP Radio 0 experiences a crash caused by a stuck beacon on the AP. |
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AP detects its own BSSID as malicious after a channel reset. |
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Cisco Catalyst 9130 AP doesnt forward 802.1x "Identity Request" with wireless phones. |
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Cisco Catalyst 9800-80 Controller crashes due to puntinject keepalive process. |
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AP traps are not getting updated to Cisco DNA Centre when AP joins the controller with misconfigured state. |
Resolved Caveats for Cisco IOS XE 17.13.1
Identifier |
Headline |
---|---|
Controller crashes with wireless network control deamons (WNCD) core while processing CAPWAP data. |
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Using special characters in the password while generating trustpoint generates an invalid trustpoint. |
|
Controller reloads unexpectedly with CAPWAP window size set to 0. |
|
Controller is crashing constantly whenever it provisions multiple APs. |
|
Controller crashes while performing In-Service Software Upgrade (ISSU) upgrade. |
|
Cisco DNA Center 2.3.3.7: "No radios in the selected band" message on the floor map. |
|
Encrypted mesh pre-shared key changes each time "password encryption aes" is applied. |
|
SNMP OID for AP location tag is missing on the controller. |
|
After client deletion and Change of Authorization (CoA) terminiate, controller allows client reconnect. |
|
Controller reloads unexpectedly with WNCD fault on rp_0_0. |
|
Audit session ID changes after inter-WNCD roam. |
|
CAPWAP messages are queued for longer than x seconds when client throttling is turned on. |
|
Cisco Catalyst 9136 AP is crashing. |
|
Controller reloads unexpectedly due to segmentation fault in WNCD process. |
|
Cisco Catalyst 9120 AP: Radio1 is crashing. |
|
WCPD tx retry count is always 0. |
|
Cisco IOS XE Software Web UI privilege escalation vulnerability. |
|
Terminal Access Controller Access-Control System (TACACS) failed to encrypt the secret key if we use fully qualified domain name (FQDN) as TACACS+ address when configured for first time. |
|
Cisco Catalyst 9120 APs are randomly failing to onboard new client associations. |
|
Network time protocol (NTP) authentication that is removed after a reload is using more than 16 bytes. |
|
Duplicate Access-Request messages with CTS client username is seen when multiple RADIUS servers are configured. |
|
The sm_device_count_list takes too long to populate leading to websocket termination. |
|
AP radio firmware crashes with reset code 2. |
|
Cisco Catalyst 9130 AP crashes due to radio recovery failure. |
|
Cisco Catalyst 9105 AP: Radio crash is observed. |
|
Cisco Wave 2 APs in FlexConnect mode is sending assoc-resp failure with status code 12 and AID 0 after changing country code. |
|
Cisco Catalyst 9115 AP (Local Mode) crashes due to kernel panic. |
|
Cisco Wave 2 AP: Cisco Hyperlocation feature is broken when Advanced Wireless Intrusion Prevention System (aWIPS) is enabled. |
|
Cisco Catalyst 9105/9115/9120 AP: The beacon is set to Max Transmit Power Level of 128 dBm for Ireland. |
|
Cisco Catalyst 9166D1 AP changes country code to UX domain and prevents setting it to standard power. |
|
Cisco Aironet 3800 AP is not sending Quality of Service (QoS) data frames downstream due to RadarDetected flag as TRUE. |
|
Client traffic fails with N+1 when AP sends CLIENT_DEL_STOP_REASSOC. |
|
AP kernel panic crash is observed (at _raw_spin_unlock). |
|
Cisco Catalyst 9130 AP: Inconsistent Tx power levels are advertised in beacons. |
|
Cisco Aironet 1815 AP: Kernel panic crash is observed. |
|
Cisco Catalyst 9115 AP: Kernel panic crash is observed (at drop_pagecache_sb+0x78/0x110). |
|
New SSID arp0v0 is being broadcasted after an upgrade. |
|
Memory leak with pubd on controller due telemetry connection flap. |
|
Controller pushes accounting information for preshared key (PSK) local authentication WLANs. |
|
Cisco Catalyst 9120 AP: Firmware crash is observed while running multicast and longeivity with more than 80 clients. |
|
Cisco Aironet 1815 AP is leaking Remote LAN (RLAN)-VLAN traffic with looped port. |
|
The Tx power of single- band BCM workgroup bridge (WGB) radio 0 is decreased by nearly 20 dBm after configuring antenna number. |
|
Cisco Switch running IOS-XE software crashes when removing Fully Qualified Domain Name (FQDN) Access Control List (ACL). |
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Cisco Catalyst 9130 AP is not sending DHCP offer and ACK over the air to clients. |
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Cisco Catalyst 9115AX AP is not forwarding a part of CAPWAP data packets to the uplink direction. |
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Cisco Catalyst 9105AXW AP: Large number of bad blocks are detected. |
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A kernel panic occurs as a result of failure to synchronize (assert:"0" failed: file "wlc_fifo.c:960"). |
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Bursts of Virtual Router Redundancy Protocol (VRRP) traffic sent from the Cisco Embedded Wireless Controller on Cisco Catalyst Access Points and Switch port get down due to storm-control action. |
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Wired client behind Cisco Catalyst 9105 RLAN is not able to pass traffic. |
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Cisco Aironet 1852 AP reloads unexpectedly due to radio failure (radio recovery failed). |
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Cisco Aironet 1815W AP crashes due to kernel panic. |
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Cisco Catalyst 9105/9115/9120 AP WGB: Antenna-a couldn't function properly if configuration is ab-antenna. |
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Cisco Wave 2 AP: Improve Path Maximum Transmission Unit (PMTU) discovery mechanism to be able to honor the Internet Control Message Protocol (ICMP) unreachable maximum transmission unit (MTU) value. |
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CiscoWave 2 APs are reloading due to Systemd critical process crash. |
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Cisco Aironet 3800 AP reloads unexpectedly due to Fast Interrupt Request (FIQ)/Non-Maskable Interrupt (NMI) reset. |
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Cisco Aironet 2800 APs in FlexConnect mode are not processing Extensible Authentication Protocol (EAP)-Transport Layer Security (TLS) fragmented packets if delay is more than 50 ms. |
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Radio 0 WGB configuration is not backed up correctly when doing a TFTP backup of the configuration. |
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Cisco Aironet 1832 AP: Kernal panic crash is observed. |
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Cisco Catalyst 9120 and 9115 APs unexpectedly disjoins from the controller and is not able to establish Datagram Transport Layer Security (DTLS again. |
Troubleshooting
For the most up-to-date, detailed troubleshooting information, visit the Cisco TAC website at:
https://www.cisco.com/en/US/support/index.html
Go to Product Support and select your product from the list, or enter the name of your product. Look under Troubleshoot and Alerts to find information about the problem that you are experiencing.
Related Documentation
Information about Cisco IOS XE is available at:
https://www.cisco.com/c/en/us/products/ios-nx-os-software/ios-xe/index.html
All the support documentation for Cisco Catalyst 9100 Access Points are available at: https://www.cisco.com/c/en/us/support/wireless/catalyst-9100ax-access-points/tsd-products-support-series-home.html
Cisco Validated Designs documents are available at:
https://www.cisco.com/go/designzone
Cisco Embedded Wireless Controller on Catalyst Access Points
For support information, see the following documents:
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Cisco Embedded Wireless Controller on Catalyst Access Points Software Configuration Guide
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Cisco Embedded Wireless Controller on Catalyst Access Points Command Reference Guide
Installation guides for Catalyst Access Points are available at:
For all Cisco Wireless Controller software-related documentation, see:
Wireless Products Comparison
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Use this tool to compare the specifications of Cisco wireless APs and controllers:
https://www.cisco.com/c/en/us/products/wireless/wireless-lan-controller/product-comparison.html
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Product Approval Status:
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Wireless LAN Compliance Lookup:
https://www.cisco.com/c/dam/assets/prod/wireless/wireless-compliance-tool/index.html
Cisco Access Points–Statement of Volatility
The STATEMENT OF VOLATILITY is an engineering document that provides information about the device, the location of its memory components, and the methods for clearing device memory. Refer to the data security policies and practices of your organization and take the necessary steps required to protect your devices or network environment.
The Cisco Aironet and Catalyst AP Statement of Volatility (SoV) documents are available on Cisco Trust Portal at https://trustportal.cisco.com/c/r/ctp/trust-portal.html#/.
You can search by the AP model to view the SoV document.
Cisco Connected Mobile Experiences
Cisco Catalyst Center
Communications, Services, and Additional Information
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To receive timely, relevant information from Cisco, sign up at Cisco Profile Manager.
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To get the business results you’re looking for with the technologies that matter, visit Cisco Services.
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To submit a service request, visit Cisco Support.
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To discover and browse secure, validated enterprise-class apps, products, solutions and services, visit Cisco DevNet.
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To obtain general networking, training, and certification titles, visit Cisco Press.
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To find warranty information for a specific product or product family, access Cisco Warranty Finder.
Cisco Bug Search Tool
Cisco Bug Search Tool (BST) is a web-based tool that acts as a gateway to the Cisco bug tracking system that maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. BST provides you with detailed defect information about your products and software.