Cisco Unity Express VoiceMail and Auto Attendant CLI Administrator Guide

Step 1

se-10-0-0-0# config t

Enters configuration mode.

Step 2

messaging-gateway registration

se-10-0-0-0(config)# messaging-gateway registration

Causes the endpoint (Cisco Unity Express) to send a registration message to its primary and, if applicable, to its secondary messaging gateway, unless registration with the primary fails due to a configuration error.

Step 3

messaging-gateway primary location-id umg-ip-addr
[ port umg-port ]

se-10-0-0-0(config)# messaging-gateway primary 100 192.0.2.0 port 8080

Enters gateway configuration mode and specifies the following information for the primary messaging gateway:

• location-id-- the location-id of the primary messaging gateway
• umg-ip-addr-- the IP address or domain name of the primary messaging gateway
• (optional) port --port the primary messaging gateway will be listening on. The default port is 80.

The primary Cisco UMG must be configured before the secondary. Otherwise, you will get the error message “Primary messaging gateway needs to be configured first.”

Step 4

username umg-reg-id password encryption-level umg-password

se-10-0-0-0(config-gateway)# username cue31 password text herein

(Optional) Specifies the username and password required to authorize registration with the message gateway.

• umg-reg-id-- the registration ID the endpoint will use to register with the messaging gateway.
  
  Note that it is not necessarily the same as the location-id, because multiple endpoints may be assigned the same umg-reg-id.

You can give either an encrypted password or non-encrypted password: encrypted and text tokens need to be used.

• encryption-level -- The two acceptable values for this variable are

– text

– encrypted

• umg-password --the password for registration with a messaging gateway is an alphanumeric string up to x in length.

Step 5

retry-interval retry-interval

se-10-0-0-0(config-gateway)# retry-interval 2

(Optional) The retry-interval is the delay before the endpoint attempts to re-register with the messaging gateway. The value is expressed in minutes. The default is 5 minutes.

Step 6

end

se-10-0-0-0(config-gateway)# end

Exits gateway configuration mode and enters configuration mode.

Step 7

messaging-gateway secondary location-id umg-ip-addr [ port umg-port ]

se-10-0-0-0(config)# messaging-gateway secondary 200 192.0.2.1 port 8080

(Optional) Enters gateway configuration mode and specifies the following information for the secondary messaging gateway:

• location-id-- the location-id of the secondary messaging gateway
• umg-ip-addr-- the IP address or domain name of the secondary messaging gateway, and
• (optional) port --port the secondary messaging gateway will be listening on. The default port is 80.

The secondary Cisco UMG must be configured after the primary. Otherwise, you will get the error message “Primary messaging gateway needs to be configured first.”

Step 8

username umg-reg-id password encryption-level umg-password

se-10-0-0-0(config-gateway)# username cue31 password text herein

(Optional) Specifies the username and password required to authorize registration with the message gateway.

• umg-reg-id-- the registration ID the endpoint will use to register with the messaging gateway.
  
  Note that it is not necessarily the same as the location-id, because multiple endpoints may be assigned the same umg-reg-id.

You can give either an encrypted password or non-encrypted password: encrypted and text tokens need to be used.

• encryption-level -- The two acceptable values for this variable are

– text

– encrypted

• umg-password --the password for registration with a messaging gateway is an alphanumeric string up to x in length.

Step 9

retry-interval retry-interval

se-10-0-0-0(config-gateway)# retry-interval 2

(Optional) The retry-interval is the delay before the endpoint attempts to re-register with the messaging gateway. The value is expressed in minutes. The default is 5 minutes.

Step 10

end

se-10-0-0-0(config-gateway)# end

Exits gateway configuration mode and enters config mode.

Step 11

messaging-gateway registration

se-10-0-0-0(config)# messaging-gateway registration

Causes the endpoint to send a registration message to its primary and, if applicable, to its secondary messaging gateway - unless registration with the primary fails due to a configuration error.

Step 12

end

se-10-0-0-0(config)# end

Exits config mode and enters EXEC mode.

Step 13

show messaging-gateway

se-10-0-0-0# show messaging-gateway

(Optional) Displays the details associated with the registration of the messaging gateway, successful or otherwise. For more information, see the “Verifying the Registration Status of a Cisco Unity Express Endpoint” section.

Step 14

write memory

se-10-0-0-0# write memory

Copies the running-config to the startup-config and thereby ensures that the foregoing autoregistration configurations are not lost if the endpoint goes down.

Step 1

config t

se-10-0-0-0# config t

Enters configuration mode.

Step 2

network location-id number

se-10-0-0-0(config)# network location-id 9

Enters location configuration mode to allow you to add or modify a location.

• number—A unique numeric ID assigned to the location. This number is used to identify the location and is entered when a subscriber performs addressing functions in the TUI. The maximum length of the number is 7 digits. Cisco Unity Express supports up to 500 locations on a single system.
• To delete a location, use the no form of this command.

Step 3

name location-name

se-10-0-0-0(config-location)# name “San Jose”

(Optional) Descriptive name used to identify the location. Enclose the name in double quotes if spaces are used.

• To delete a location name description, use the no form of this command.

Step 4

abbreviation name

se-10-0-0-0(config-location)# abbreviation sjcal

(Optional) Creates an alphanumeric abbreviation for the location that is spoken to a subscriber when the subscriber performs addressing functions in the TUI. You cannot enter more than 5 characters.

• To delete an abbreviation, use the no form of this command.

Step 5

email domain domain-name

se-10-0-0-0(config-location)# email domain mycompany.com

Configures the e-mail domain name or IP address for the location. The domain name is added when sending a VPIM message to the remote location (for example, “4843000@mycompany.com”). If you do not configure a domain name or IP address, the Cisco Unity Express system at this location cannot receive network messages.

• To remove the e-mail domain name or IP address and disable networking, use the no form of this command.

Step 6

voicemail phone-prefix digit-string

se-10-0-0-0(config-location)# voicemail phone-prefix 484

(Optional) Configures the phone number prefix that is added to an extension to create a VPIM address for a subscriber at the location. A prefix is required only if an e-mail domain services multiple locations and extensions between the locations are not unique. Valid values: 1 to 15 digits. Default value: empty.

• To delete a phone prefix, use the no form of this command.

Step 7

voicemail extension-length {number | min number max number}

se-10-0-0-0(config-location)# voicemail extension-length 8

se-10-0-0-0(config-location)# voicemail extension-length min 5 max 9

(Optional) Configures the voice mail extension length for the location.

• number—Configures the number of digits contained in extensions at the location.
• max number—Sets the minimum number of digits for extensions. Default value: 2.
• min number—Sets the maximum number of digits for extensions. Default value: 15.
• To remove the configuration for the number of digits for extensions, use the no form of this command.

Step 8

voicemail vpim-encoding {dynamic | G711ulaw | G726}

se-10-0-0-0(config-location)# voicemail vpim-encoding G711ulaw

(Optional) Configures the encoding method used to transfer voice-mail messages to this location.

• dynamic—Cisco Unity Express negotiates with the location to determine the encoding method
• G711ulaw—Cisco Unity Express always sends messages as G711 mu-law.wav files. Set this only if the receiving system supports G711 mu-law encoding (such as Cisco Unity).
• G726—Cisco Unity Express always sends messages as G726 (32K ADPCM). Use for low-bandwidth connections or when the system to which Cisco Unity Express is connecting does not support G711 u-law.
• Default value: dynamic.
• To return to the default value for encoding, use the no or default form of this command.

Step 9

voicemail spoken-name

se-10-0-0-0(config-location)# voicemail spoken-name

(Optional) Enables sending the spoken name of the voice-mail originator as part of the message. If the spoken name is sent, it is played as the first part of the received message. Default: enabled.

• To disable sending the spoken name, use the no form of this command.

Step 10

end

se-10-0-0-0(config-location)# end

Exits location configuration mode.

Step 11

network local location-id number

se-10-0-0-0(config)# network local location-id 1

Enables networking for the local Cisco Unity Express system identified by the location-id number.

• To delete the local location, use the no form of this command.

Step 12

exit

se-10-0-0-0(config)# exit

Exits configuration mode.

Step 13

show network locations configured

se-10-0-0-0# show network locations configured

(Optional) Displays the location-id, name, abbreviation, and domain name for each configured Cisco Unity Express location.

Step 14

show network detail location-id number

se-10-0-0-0# show network detail location-id 9

(Optional) Displays network information for the specified location-id, including the number of messages sent and received.

Step 15

show network detail local

se-10-0-0-0# show network detail local

(Optional) Displays network information for the local Cisco Unity Express location, including the number of messages sent and received.

Step 16

show network queues

se-10-0-0-0# show network queues

(Optional) Displays information about messages in the outgoing queue that are to be sent from this Cisco Unity Express system. The queue information contains three displays: one for urgent job queue information, one for normal job queue information, and one for running job information.