Cisco Unified Communication Manager Cloud for Government Documentation offers enterprise unified communications and collaboration services from the Cisco Cloud. Hosted and operated in the United States, Cisco UCM Cloud for Government is sold by authorized partners and serves the following markets.

• Federal Government

• State and Local Governments

• Education

• Critical Infrastructure

Access to the Cisco UCM Cloud for Government documentation on Cisco.com is restricted to participating Cisco partners and requires login. To obtain a login, contact your Cisco Sales Account Manager.

Partner Integration

• Partner Integration Guide

• Partner Peering Questionnaire

Customer Onboarding

• Customer Onboarding for Partners

• Provisioning Responsibilities

• Certificate Best Practices and Requirements

• Operational Readiness Testing (ORT)

Partner Operations

Partner Operations Guide

Custom Documents

• Cisco UCM Cloud for Government Documentation for AT&T

• Cisco UCM Cloud for Government Documentation for Iron Bow

• Cisco UCM Cloud for Government Documentation for Verizon

Special Topics

• Configuring Emergency Responder with a National E911 Service Provider (RedSky) (This UCM Cloud document is applicable to UCM Cloud for Government as well.)

• Partner-Hosted Domain Management

• Cisco UCM Cloud for Government Provisioned Package Count Reports for Partners

• Migrating to Cisco UCM Cloud for Government

• Technical Assistance Center (TAC) Overview

• Unified Messaging with Microsoft Office 365

• Service Overview for Partners with Cisco Collaboration Flex Plan

Templates

• Customer Requirements Document (CRD)

• Escalation Contacts