Cisco Unified CallManager Configuration

Table Of Contents

Cisco Unified CallManager Configuration

Cisco Unified CallManager System Configuration

System > Server

System > Cisco Unified CallManager

System > Cisco Unified CallManager Group

System > Date/Time Group

System > Region

System > Device Pool

System > Location

System > SRST

System > Enterprise Parameters

Service > Service Parameters

Service > Security Profiles

Cisco Unified CallManager Call Routing Configuration

Call Routing > Route/Hunt > Route Group

Call Routing > Route/Hunt > Route List

Call Routing > Route/Hunt > Route Pattern

Call Routing > Route/Hunt > Line Group

Call Routing > Route/Hunt > Hunt List

Call Routing > Route/Hunt > Hunt Pilot

Call Routing > SIP Route Pattern

Call Routing > Class of Control > Partition

Call Routing > Class of Control > Calling Search Space

Call Routing > Translation Pattern

Call Routing > Call Park

Call Routing > Directory Number

Call Routing > Meet-Me Number/Pattern

Cisco Unified CallManager Media Resource Configuration

Media Resources > Annunciator

Media Resources > Conference Bridge

Media Resources > Media Termination Point

Media Resources > Music On Hold Audio Source

Media Resources > Music On Hold Server

Media Resources > Transcoder

Media Resources > Media Resource Group

Media Resources > Media Resource Group List

Cisco Unified CallManager Voice Mail Configuration

Voice Mail > Cisco Voice Mail Port

Voice Mail > Message Waiting

Voice Mail > Voice Mail Pilot

Voice Mail > Voice Mail Profile

Cisco Unified CallManager Device Configuration

Device > CTI Route Point

Device > Gatekeeper

Device > Gateway

Device > Phone

Device > Trunk

Device > Device Settings > Device Profile

Device > Device Settings > SIP Profile

Device > Device Settings > Phone Services

Cisco Unified CallManager Configuration

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This chapter provides an overview of how Cisco Unified CallManager was configured for the Very Large Campus with Clustering over the WAN site model during Cisco Unified Communications Release 5.0 testing for IP telephony systems. This chapter does not include detailed installation and configuration instructions. Rather, it is intended to provide you with guidance and serve as a reference model while you set up the Cisco Unified CallManager component of your IP telephony system.

Cisco Unified CallManager was installed on multiple MCS-7845-H1 servers and configured according to the instructions in the Cisco Unified CallManager documentation. For additional information about installing, configuring, and administering Cisco Unified CallManager, see the references in Table 2-1.

Table 2-1 Cisco Unified CallManager Related Documentation 

Topic	References
Detailed information about installing, configuring, and administering Cisco Unified CallManager	See the Cisco Unified CallManager documentation available at http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Configuring Cisco Unified CallManager for Cisco Customer Response Solutions	See the "Cisco Unified CallManager and Cisco CRS Integration" section on page 8-3
Configuring Cisco Unified CallManager for Cisco Unified MeetingPlace	See these sections: •"Cisco Unified CallManager Configuration for Cisco Unified MeetingPlace" section on page 9-11 •"Cisco Unified Videoconferencing MCU 3540 Configuration for Unified MeetingPlace" section on page 9-21
Configuring Cisco Unified CallManager for IP Video Telephony	See the "Cisco Unified CallManager Configuration for IP Video Telephony" section on page 11-19
Configuring Cisco Unified CallManager in a site model using Unified SRST	See Chapter 13, "Cisco Unified Survivable Remote Site Telephony Configuration"

This chapter includes the following sections:

•Cisco Unified CallManager System Configuration

•Cisco Unified CallManager Call Routing Configuration

•Cisco Unified CallManager Media Resource Configuration

•Cisco Unified CallManager Voice Mail Configuration

•Cisco Unified CallManager Device Configuration

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Note This chapter does not include information about the Application, User Management or Bulk Administration menus in Cisco Unified CallManager Administration.

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Cisco Unified CallManager System Configuration

The following sections provide an overview of how Cisco Unified CallManager was configured on many of the System menu web pages that you access from Cisco Unified CallManager Administration. These sections do not describe all of the System menu web pages or web page fields. Instead, they point out selected configuration information that will help you understand how Cisco Unified CallManager was set up to perform most effectively.

•System > Server

•System > Cisco Unified CallManager

•System > Cisco Unified CallManager Group

•System > Date/Time Group

•System > Region

•System > Device Pool

•System > Location

•System > SRST

•System > Enterprise Parameters

•Service > Service Parameters

•Service > Security Profiles

These sections do not discuss the following System menu options:

•Phone NTP Reference—No references were required

•Presence Group—The default Standard Presence group was used

•DHCP Server/Subnet—Cisco Unified CallManager servers in the site model were not used to dynamically allocate IP addresses

•LDAP System/Directory/Authentication—See Chapter 14, "Microsoft Active Directory 2003 Integration with Cisco Customer Response Solutions and Cisco Unity" for information on how users were authenticated

•MLPP Domain—No domains were defined

•Application Server—A single application server named SJC-RFD-EPAS-1 was defined

•Licensing—Sufficient license units were authorized to support the Very Large Campus with Clustering over the WAN site model (see Chapter 1, "Tested Deployments and Site Models" for a description of this model)

System > Server

To access the Cisco Unified CallManager Administration web pages for adding and configuring servers, choose System > Server from the Cisco Unified CallManager Administration application.

The following Cisco Unified CallManager servers were configured for the Very Large Campus with Clustering over the WAN site model:

•SJC-RFD-MOH-1

•SJC-RFD-MOH-2

•SJC-RFD-PUB-1

•SJC-RFD-SUB-1

•SJC-RFD-SUB-2

•SJC-RFD-SUB-3

•SJC-RFD-SUB-4

•SJC-RFD-SUB-5

•SJC-RFD-SUB-6

•SJC-RFD-SUB-7

•SJC-RFD-SUB-8

•SJC-RFD-TFTP-1

•SJC-RFD-TFTP-2

Table 2-2 describes the settings in the Server Configuration page.

Table 2-2 Cisco Unified CallManager Server Configuration 

Field	Setting
Host Name/IP Address	Name of the server For example, SJC-RFD-SUB-1
MAC Address	Blank (none specified)
Description	Description of server For example, San Jose-Rockford Subscriber 1

System > Cisco Unified CallManager

To access the Cisco Unified CallManager Administration web pages for adding and configuring Cisco Unified CallManagers, choose System > Cisco Unified CallManager from the Cisco Unified CallManager Administration application.

The following Cisco Unified CallManagers were configured for the Very Large Campus with Clustering over the WAN site model:

•SJC-RFD-SUB-1

•SJC-RFD-SUB-2

•SJC-RFD-SUB-3

•SJC-RFD-SUB-4

•SJC-RFD-SUB-5

•SJC-RFD-SUB-6

•SJC-RFD-SUB-7

•SJC-RFD-SUB-8

Table 2-3 describes the settings in the Cisco Unified CallManager Configuration page.

Table 2-3 Cisco Unified CallManager Configuration 

Area	Field	Setting
Server Information	Cisco Unified CallManager Name	Name of the Cisco CallManager. For example, CM_SJC-RFD-SUB-1
	Description	Blank (no value)
Auto-Registration Information	Starting Directory Number	For CM_SJC-RFD-SUB-1: 25001 For all other servers: 2000
	Ending Directory Number	For CM_SJC-RFD-SUB-1: 25090 For all other servers: 2000
	Partition	For CM_SJC-RFD-SUB-1: internal_pt For all other servers: < None >
	External Phone Number Mask	Blank (no value)
	Auto-registration Disabled on this Cisco CallManager	Not checked
Cisco Unified CallManager TCP Port Settings for this Server	Ethernet Phone Port	2000
	MGCP Listen Port	2427
	MGCP Keep-alive Port	2428
	SIP Phone Port	5060
	SIP Phone Secure Port	5061

System > Cisco Unified CallManager Group

To access the Cisco Unified CallManager Administration web pages for adding and configuring Cisco Unified CallManager Groups, choose System > Cisco Unified CallManager Group from the Cisco Unified CallManager Administration application.

The following Cisco Unified CallManager groups were configured for the Very Large Campus with Clustering over the WAN site model:

•CG_ICT1

•CG_ICT2

•CG_ICT3

•CG_ICT4

•CG_ICT5

•CG_ICT6

•CG_ICT7

•CG_ICT8

•CM_1_2

•CM_2_1

•CM_3_4

•CM_4_3

•CM_5_6

•CM_6_5

•CM_7_8

•CM_8_7

•Default

Table 2-4 describes the settings in the Cisco Unified CallManager Group Configuration page.

Table 2-4 Cisco Unified CallManager Group Configuration 

Field	Setting
Cisco Unified CallManager Group	Name of the Cisco  Unified CallManager group For example, CG_ICT1
Auto-registration Cisco Unified CallManager Group	Checked for group Default Unchecked for all other groups
Selected Cisco Unified CallManagers (ordered by highest priority)	For group CG_ICT1: CM_SJC-RFD-SUB-1 For group CG_ICT2: CM_SJC-RFD-SUB-2 For group CG_ICT3: CM_SJC-RFD-SUB-3 For group CG_ICT4: CM_SJC-RFD-SUB-4 For group CG_ICT5: CM_SJC-RFD-SUB-5 For group CG_ICT6: CM_SJC-RFD-SUB-6 For group CG_ICT7: CM_SJC-RFD-SUB-7 For group CG_ICT8: CM_SJC-RFD-SUB-8 For group CM_1_2: CM_SJC-RFD-SUB-1, CM_SJC-RFD-SUB-2 For group CM_2_1: CM_SJC-RFD-SUB-2, CM_SJC-RFD-SUB-1 For group CM_3_4: CM_SJC-RFD-SUB-3, CM_SJC-RFD-SUB-4 For group CM_4_3: CM_SJC-RFD-SUB-4, CM_SJC-RFD-SUB-3 For group CM_5_6: CM_SJC-RFD-SUB-5, CM_SJC-RFD-SUB-6 For group CM_6_5: CM_SJC-RFD-SUB-6, CM_SJC-RFD-SUB-5 For group CM_7_8: CM_SJC-RFD-SUB-7, CM_SJC-RFD-SUB-8 For group CM_8_7: CM_SJC-RFD-SUB-8, CM_SJC-RFD-SUB-7 For group Default: CM_SJC-RFD-SUB-1, CM_SJC-RFD-SUB-2, CM_SJC-RFD-SUB-3

System > Date/Time Group

To access the Cisco Unified CallManager Administration web pages for configuring date/time groups for site locations, choose System > Date/Time Group from the Cisco Unified CallManager Administration application.

The following date/time groups were configured for the Very Large Campus with Clustering over the WAN site model:

•CM_Local

•HNL

•SJC

•RFD

Table 2-5 describes the settings in the Date/Time Group Configuration page for each group.

Table 2-5 Date/Time Configuration for All Groups 

Field	Setting
Group Name	Name of the date/time group For example, HNL for servers in Hawaii
Time Zone	For group CM_Local: Greenwich Standard Time (GMT) Monrovia, Casablanca For group HNL: Hawaiian Standard Time - (GMT-10:00) Hawaii For group SJC: Pacific Standard/Daylight Time - (GMT-08:00) Pacific Time (US & Canada) For group RFD: Central Standard/Daylight Time - (GMT-06:00) Central Time (US & Canada)
Separator	/ (slash)
Date Format	M/D/Y
Time Format	24-hour
Selected Phone NTP References (Ordered by highest priority)	Blank (no references created)

System > Region

To access the Cisco Unified CallManager Administration web pages for adding and configuring regions, choose System > Region from the Cisco Unified CallManager Administration application.

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Note If you will be using video devices, Cisco recommends that you set up specific regions for the video devices. The codec between these regions must be G.711.

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The following regions were configured for the Very Large Campus with Clustering over the WAN site model:

•Default

•HNL1-Local

•HNL1-Video

•HNL2-Local

•HNL2-Video

•RFD-Local

•RFD-Video

•SIP-ICT

•SJC-Local

•SJC-Video

•WAN

Table 2-6 describes the settings in the Region Configuration page for the Default region.

Table 2-6 Region Configuration for Default Region 

Region	Audio Codec Setting	Video Call Bandwidth Setting
Default (Within this Region)	G.711	384 kbps
HNL1-Local	G.711	384 kbps
HNL1-Video	G.711	384 kbps
HNL2-Local	G.711	384 kbps
HNL2-Video	G.711	384 kbps
RFD-Local	G.711	384 kbps
RFD-Video	G.711	384 kbps
SIP-ICT	G.711	0 kbps
SJC-Local	G.711	384 kbps
SJC-Video	G.711	384 kbps
WAN	G.729	384 kbps

System > Device Pool

To access the Cisco Unified CallManager Administration web pages for adding and configuring device pools, choose System > Device Pool from the Cisco Unified CallManager Administration application.

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Note If you will be using video regions, you must create separate device pools within these regions.

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The following device pools were configured for the Very Large Campus with Clustering over the WAN site model:

•Default (50 members)

•DP_CM1_2 (2,160 members)

•DP_CM1_2-HNL1 (6 members)

•DP_CM1_2_Test (250 members)

•DP_CM1_2_Video (514 members)

•DP_CM2_1 (2,078 members)

•DP_CM2_1_Video (507 members)

•DP_CM2_1_ipccx (34 members)

•DP_CM3_4 (2,133 members)

•DP_CM3_4-HNL1 (70 members)

•DP_CM3_4-HNL2 (73 members)

•DP_CM3_4_Video (502 members)

•DP_CM4_3 (2,066 members)

•DP_CM4_3_Video (502 members)

•DP_CM4_3_ipccx (92 members)

•DP_CM5_6 (2,090 members)

•DP_CM5_6_Video (498 members)

•DP_CM6_5 (2,068 members)

•DP_CM6_5_Video (498 members)

•DP_CM6_5_ipccx (127 members)

•DP_CM7_8 (2,015 members)

•DP_CM7_8_Video (496 members)

•DP_CM8_7 (2,011 members)

•DP_CM8_7_Video (497 members)

•DP_CM8_7_ipccx (102 members)

•DP_ICT1 (2 members)

•DP_ICT2 (2 members)

•DP_ICT3 (2 members)

•DP_ICT4 (2 members)

•DP_ICT5 (2 members)

•DP_ICT6 (2 members)

•DP_ICT7 (2 members)

•DP_ICT8 (2 members)

•DP_SIP1 (3 members)

•DP_SIP2 (2 members)

Table 2-7 describes the settings in the Device Pool Configuration page for five representative device pools (not all device pools are shown).

Table 2-7 Device Pool Configuration 

Field	Settings for Default	Settings for DP_CM1_2	Settings for DP_CM1_2_Video	Settings for DP_ICT1	Settings for DP_SIP1
Device Pool Name	Default	DP_CM1_2	DP_CM1_2	DP_ICT1	DP_SIP1
Cisco CallManager Group	Default	CM1_2	CM1_2	CG_ICT1	CG_ICT1
Date/Time Group	CMLocal	SJC	SJC	CMLocal	CMLocal
Region	Default	SJC-Local	SJC-Video	WAN	SIP-ICT
Softkey Template	Standard User	Standard Features - All	Standard Features - All	Standard User	Standard User
SRST Reference	Disable	Use Default Gateway	Use Default Gateway	Use Default Gateway	Use Default Gateway
Calling Search Space for Auto-registration	<None>	<None>	<None>	<None>	<None>
Media Resource Group List	<None>	MRGL-SJC- ALLhw	MRGL-SJC-Video	MRGL-SJC- ALLhw	MRGL-SJC-SIP
Network Hold MOH Audio Source	<None>	1-SampleAudio Source	<None>	<None>	1-SampleAudio Source
User Hold MOH Audio Source	<None>	1-SampleAudio Source	<None>	<None>	1-SampleAudio Source
Network Locale	<None>	<None>	<None>	<None>	United States
User Locale	<None>	<None>	<None>	<None>	English United States
Connection Monitor Duration	blank	120	120	120	120
MLPP Indication	Default	Default	Default	Default	Default
MLPP Preemption	Default	Default	Default	Default	Default
MLPP Domain	<None>	<None>	<None>	<None>	<None>

System > Location

To access the Cisco Unified CallManager Administration web pages to configure CalManager locations, choose System >Location from the Cisco Unified CallManager Administration application.

The following locations were configured for the Very Large Campus with Clustering over the WAN site model:

•HNL1

•HNL2

•Hub None

•SJC

•RFD

Location settings between all sites were configured as Unlimited Voice Bandwidth and Unlimited Video Bandwidth.

System > SRST

To access the Cisco Unified CallManager Administration web pages for configuring SRST references for the server, choose System > SRST from the Cisco Unified CallManager Administration application.

The following references were configured for the Very Large Campus with Clustering over the WAN site model:

•HNL1-SRST

•HNL2-SRST

Table 2-8 describes the settings in the SRST Reference Configuration page.

Table 2-8 SRST Reference Configuration 

Field	Settings for HNL1-SRST	Settings for HNL2-SRST
Name	HNL1-SRST	HNL2-SRST
Port	2000	2000
IP Address	10.9.28.2	10.9.38.1
SIP Network/IP Address	10.9.28.2	blank
SIP Port	5060	5060
SRST Certificate Provider Port	2445	2445
Is SRST Secure?	No (unchecked)	No (unchecked)

System > Enterprise Parameters

To access the Cisco Unified CallManager Administration web pages for configuring enterprise parameters of the server, choose System > Enterprise Parameters from the Cisco Unified CallManager Administration application.

Table 2-9 describes the enterprise parameters that were configured to values other than suggested, default settings for the Very Large Campus with Clustering over the WAN site model.

Table 2-9 Enterprise Parameters 

Field	Value	Suggested Value
Enable Dependency Records	True	False
CDR Parameters, Cluster ID	SJC-RFD	StandAloneCluster
Trace Parameters, File Close Thread Flag	True	False

Service > Service Parameters

To access the Cisco Unified CallManager Administration web pages for adding and configuring services on selected servers, choose Service > Service Parameters from the Cisco Unified CallManager Administration application.

Table 2-10 describes the parameter settings for active services running on the following servers in the Very Large Campus with Clustering over the WAN site model. Services that are inactive on all servers are not included in this table.

•SJC-RFD-MOH1

•SJC-RFD-MOH2

•SJC-RFD-PUB-1

•SJC-RFD-SUB-1

•SJC-RFD-SUB-2

•SJC-RFD-SUB-3

•SJC-RFD-SUB-4

•SJC-RFD-SUB-5

•SJC-RFD-SUB-6

•SJC-RFD-SUB-7

•SJC-RFD-SUB-8

•SJC-RFD-TFTP-1

•SJC-RFD-TFTP-1

Table 2-10 Service Parameter Configuration for Each Server 

Service	Service Active on	Parameter Settings
Cisco AMC Service	All servers	default settings
Cisco Bulk Provisioning Service	SJC-RFD-PUB-1	default settings
Cisco CAR Scheduler	SJC-RFD-PUB-1	no configurable parameters
Cisco CTIManager	SJC-RFD-SUB-1, SJC-RFD-SUB-2	default settings
Cisco CTL Provider	All servers	default settings
Cisco CallManager	SJC-RFD-SUB-1, SJC-RFD-SUB-2, SJC-RFD-SUB-3, SJC-RFD-SUB-4, SJC-RFD-SUB-5, SJC-RFD-SUB-6, SJC-RFD-SUB-7, SJC-RFD-SUB-8	All default settings except the following: •CDR Enabled Flag—True •Call Diagnostics Enabled—Enable Only When CDR Enabled Flag is True •Builtin Bridge Enabled—On •Tansfer On-hook Enabled—True •Overlap Receiving Flag for PRI—False •Enable DMS PRI Notifiy Message from User to Network—False •H225 TspReq Retry—3 •Send Product ID and Version ID—True •SIP Trunk TspReq Retry—3 •Multiple Tenant MWI Modes—True •Duplex Streaming Enabled—True •Maximum Ad Hoc Conference—6 •Maximum MeetMe Conference Unicast—6 •Call Control Initialization Timer—600 •Calling Search Space Initialization Timer—1200 •Digit Analysis Initialization Timer—2400 •Database Initialization Timer—3000 •Device Initialization Timer—600 •Route Plan Initialization Timer—2000 •Supplementary Service Initialization Timer—3600 •Time of Day Initialization Timer—1200 •Automated Alternate Routing Enable—True •Mandatory RSVP Mid-call Retry Counter—3 •Packet Capture Enable—True
Cisco CallManager SNMP Service	All servers	no configurable parameters
Cisco Certificate Authority Proxy Function	SJC-RFD-PUB-1	default settings
Cisco DRF Local	All servers	no configurable parameters
Cisco DRF Master	SJC-RFD-PUB-1	default settings
Cisco Database Layer Monitor	All servers	default settings
Cisco DirSync	SJC-RFD-PUB-1	default settings
Cisco Extended Functions	SJC-RFD-SUB-1, SJC-RFD-SUB-2, SJC-RFD-SUB-3, SJC-RFD-SUB-4, SJC-RFD-SUB-5, SJC-RFD-SUB-6, SJC-RFD-SUB-7, SJC-RFD-SUB-8	default settings
Cisco Extension Mobility	SJC-RFD-SUB-1, SJC-RFD-SUB-2	All default settings except the following: •Enforce Maximum Login Time—True •Maximum Concurrent Requests—3
Cisco IP Voice Media Streaming App	SJC-RFD-MOH1, SJC-RFD-MOH2	All default settings except the following: •Supported MOH Codecs—711 mulaw, 711 alaw, 729 Annex A •IP DSCP to Cisco CallManager—AF31 DSCP (011010)
Cisco Log Partition Monitoring Tool	All servers	no configurable parameters
Cisco RIS Data Collector	All servers	All default settings except the following: •RIS Client Timeout—30 •Enable Logging—True
Cisco Serviceability Reporter	SJC-RFD-PUB-1	default settings
Cisco TFTP	SJC-RFD-TFTP-1, SJC-RFD-TFTP1	All default settings except the following Advanced Service Parameter Setting: Maximum Serving Count—3000
Cisco Trace Collection Service	All servers	no configurable parameters
Cisco WebDialer Web Service	SJC-RFD-SUB-1	All default settings except the following: •Apply Application Dial Rules on Dial—False

Service > Security Profiles

To access the Cisco Unified CallManager Administration web pages for adding and configuring security profiles for the server, choose Service > Security Profiles from the Cisco Unified CallManager Administration application.

The following security profiles were configured for the Very Large Campus with Clustering over the WAN site model:

•SIP Phone Security Profiles

–Encrypted SIP Profile auth by MIC

–Non Secure SIP Profile auth by MIC

–Standard SIP Profile for Auto Registration

•SIP Trunk Security Profiles

–Non Secure SIP Trunk Profile UDP

–Profile-CUPS

–Security Profile-5

–Security Profile-6

•SCCP Phone Security Profiles

–Encrypted by Authentication String

–Encrypted by MIC

–Encrypted by Null String

–Non-Secure by MIC

–Security Profile-1

–Standard SCCP Profile for Auto Registration

Table 2-10 describes the settings for an example of each security profile type that was employed in the Very Large Campus with Clustering over the WAN site model:

Table 2-11 Security Profiles 

Profile Type	Field	Value
SIP Phone Security	Name	Encrypted SIP Profile auth by MIC
	Description	Encrypted SIP Profile authenticated by existing Certificate with precedence to MIC
	Nonce Validity Time	600
	Device Security Mode	Encrypted
	Transport Type	TLS
	Enable Digest Authentication	No (unchecked)
	Authentication Mode	By Existing Certificate (precedence to MIC)
	Key Size (Bits)	1024
	SIP Phone Port	5061
SIP Trunk Security	Name	Security Profile-5
	Description	Migrated Profile: Sec_mode 1 Auth_mode 1
	Device Security Mode	Non Secure
	Incoming Transport Type	TCP+UDP
	Outgoing Transport Type	UDP
	Enable Digest Authentication	No (unchecked)
	Nonce Validity Time	600
	X.509 Subject Name	blank
	Incoming Port	5061
	Enable Application Level Authorization	No (unchecked)
	Accept Presence Subscription	Yes (checked)
	Accept Out-of-Dialog REFER	Yes (checked)
	Accept Unsolicited Notification	Yes (checked)
	Accept Replaces Header	Yes (checked)
SCCP Phone Security	Name	Security Profile-1
	Description	Migrated Profile: Sec_mode 1 Auth_mode 1
	Device Security Mode	Non Secure
	Authentication Mode	By Authentication String
	Key Size (Bits)	1024

Cisco Unified CallManager Call Routing Configuration

The following sections provide an overview of how Cisco Unified CallManager was configured on many of the Call Routing menu web pages that you access from Cisco Unified CallManager Administration. These sections do not describe all of the Call Routing menu web pages or web page fields. Instead, they point out selected configuration information that will help you understand how Cisco Unified CallManager was set up to perform most effectively.

•Call Routing > Route/Hunt > Route Group

•Call Routing > Route/Hunt > Route List

•Call Routing > Route/Hunt > Route Pattern

•Call Routing > Route/Hunt > Line Group

•Call Routing > Route/Hunt > Hunt List

•Call Routing > Route/Hunt > Hunt Pilot

•Call Routing > SIP Route Pattern

•Call Routing > Class of Control > Partition

•Call Routing > Class of Control > Calling Search Space

•Call Routing > Translation Pattern

•Call Routing > Call Park

•Call Routing > Directory Number

•Call Routing > Meet-Me Number/Pattern

These sections do not discuss the following Call Routing menu options:

•AAR Group—No automated alternate routing (AAR) groups were defined

•Dial Rules—No additional Application Dial, Directory Lookup Dial or SIP Dial rules were defined

•Route Filter—Not filters added

•Class of Control > Time Period—Not periods were added

•Class of Control > Time Schedule—Not schedules were added

•Client Matter Codes—No client matter codes were added (no accounting or billing was done within the test environment)

•Forced Authorization Codes—No authorization codes were defined; all simulated users had the same call privileges

•Call Pickup Group—No call pickup groups were added

•Route Plan Report—This option retrieves existing records from the CallManager database instead of being used to create or configure new records

•Dial Plan Installer—No dial plans were defined

Call Routing > Route/Hunt > Route Group

To access the Cisco Unified CallManager Administration web pages for adding and configuring route groups, choose Call Routing > Route/Hunt > Route Group from the Cisco Unified CallManager Administration application.

Table 2-12 shows five of the route groups that were configured for the Very Large Campus with Clustering over the WAN site model. Approximately 150 other route groups were configured but are not shown in this table.

Table 2-12 Route Groups 

Route Group Name	Distribution Algorithm	Route Group Members
RG_RFD_SJC_Trunks	Circular	RFD_SUB1_Trunk (All Ports) RFD_SUB3_Trunk (All Ports) RFD_SUB5_Trunk (All Ports) RFD_SUB7_Trunk (All Ports)
RG_RFD_acc2_slot4_port1	Top Down	S0/Ds1-0@SDA00027EE408AC (All Ports)
RG_RFD_DFW_SIP	Circular	RFD-DFW-Trunk (All Ports)
RG_RFD_acc4_cmm1	Circular	10.9.208.98 (All Ports)
RG_SJC-RFD-3725GW1	Circular	10.9.128.140 (All Ports)

Call Routing > Route/Hunt > Route List

To access the Cisco Unified CallManager Administration web pages for adding and configuring route lists, choose Call Routing > Route/Hunt > Route List from the Cisco Unified CallManager Administration application.

Table 2-13 shows four of the route lists that were configured for the Very Large Campus with Clustering over the WAN site model. Approximately 150 other route lists were configured but are not shown in this table.

Table 2-13 Route Lists 

Field	Settings for RL_SJC_Trunks	Settings for RL_RFD_acc2_slot4_ port1	Settings for RL_RFD_DFW_SIP	Settings for RL_RFD_acc2_cmm1
Name	RL_SJC_Trunks	RL_RFD_acc2_slot4 _port1	RL_RFD_DFW_SIP	RL_RFD_acc2_cmm1
Description	SJC Trunks	blank	RFD to DFW via SIP Trunks	blank
Cisco Unified CallManager Group	CM_1_2	CM_6_5	CM_2_1	CM_4_3
Enable this Route List	Yes (checked)	Yes (checked)	Yes (checked)	Yes (checked)
Route Group Members	RG_SJC_SJC_Trunks, RG_RFD_SJC_Trunks	RG_RFD_acc2_slot4 _port1	RG_RFD_DFW_SIP, RG_SJC_DFW_SIP	RG_RFD_acc2_cmm1

Call Routing > Route/Hunt > Route Pattern

To access the Cisco Unified CallManager Administration web pages for adding and configuring route patterns, choose Call Routing > Route/Hunt > Route Pattern from the Cisco Unified CallManager Administration application.

Table 2-13 shows four of the route patterns that were configured for the Very Large Campus with Clustering over the WAN site model. Approximately 196 other route patterns were configured but are not shown in this table.

Table 2-14 Route Pattern Configuration 

Field	94.142146XXXXX Route Pattern Settings	10.911 Route Pattern Settings	8.47XXXXX Route Pattern Settings	21XXX Route Pattern Settings
Route Pattern	94.142146XXXXX	10.911	8.47XXXXX	21XXX
Partition	RFD_PSTN_pt	E911_pt	RFD_Trunk_pt	internal_pt
Description	Loop ACC2 4/1	Route Pattern for SJC PSAP	To SJC CTFTP from RFD	Meetingplace Video MCU
Numbering Plan	NANP (North American Numbering Plan)	NANP	NANP	Not Selected
Route Filter	<None>	<None>	<None>	<None>
MLPP Precedence	Default	Default	Default	Default
Gateway/Route List	RL_RFD_acc2_slot4_ port1	RL_SJC-RFD- 3725GW1	RL_RFD_Trunks	10.9.14.14
Route Option	Route This Pattern	Route This Pattern	Route This Pattern	Route This Pattern
Call Classification	OffNet	OffNet	OnNet	OnNet
All Device Override	No (unchecked	No (unchecked	No (unchecked	No (unchecked
Provide Outside Dial Tone	Yes (checked)	Yes (checked)	Yes (checked)	No (unchecked)
Allow Overlap Sending	No (unchecked)	No (unchecked)	No (unchecked)	No (unchecked)
Urgent Priority	No (unchecked)	No (unchecked)	No (unchecked)	No (unchecked)
Require Forced Authorization Code	No (unchecked)	No (unchecked)	No (unchecked)	No (unchecked)
Authorization Level	0	0	0	0
Require Client Matter Code	No (unchecked)	No (unchecked)	No (unchecked)	No (unchecked)
Use Calling Party's External Phone Number Mask	No (unchecked)	No (unchecked)	No (unchecked)	No (unchecked)
Calling Party Transform Mask	blank	4084629999	852XXXXX	blank
Prefix Digits (Outgoing Calls)	blank	blank	blank	blank
Calling Line ID Presentation	Default	Default	Default	Default
Calling Name Presentation	Default	Default	Default	Default
Connected Line ID Presentation	Default	Default	Default	Default
Connected Name Presentation	Default	Default	Default	Default
Discard Digits	PreDot	<None>	PreDot	None
Called Party Transform Mask	blank	939194725016	blank	blank
Prefix Digits (Outgoing Calls)	blank	blank	408	blank
Network Service Protocol	Not Selected	Not Selected	Not Selected	Not Selected
Carrier Identification Code	blank	blank	blank	blank
Network Service	Not Selected	Not Selected	Not Selected	Not Selected

Call Routing > Route/Hunt > Line Group

To access the Cisco Unified CallManager Administration web pages for adding and configuring route groups, choose Call Routing > Route/Hunt > Line Group from the Cisco Unified CallManager Administration application.

Table 2-15 shows the four line groups that were configured for the Very Large Campus with Clustering over the WAN site model.

Table 2-15 Line Groups 

Field	Settings for Unity1-CCM1_2	Settings for Unity2-CCM3_4	Settings for Unity2-CCM5_6	Settings for Unity1-CCM1_2
Line Group Name	Unity1-CCM1_2	Unity2-CCM3_4	Unity2-CCM5_6	Video-LG-1
RNA Reversion Timeout	10	10	10	10
Distribution Algorithm	Longest Idle Time	Top Down	Top Down	Broadcast
No Answer	Try next member; then, try next group in Hunt List	Try next member; then, try next group in Hunt List	Try next member; then, try next group in Hunt List	Try next member; then, try next group in Hunt List
Busy	Try next member; then, try next group in Hunt List	Try next member; then, try next group in Hunt List	Try next member; then, try next group in Hunt List	Try next member; then, try next group in Hunt List
Not Available	Try next member; then, try next group in Hunt List	Try next member; then, try next group in Hunt List	Try next member; then, try next group in Hunt List	Try next member; then, try next group in Hunt List
Partition	<None>	<None>	<None>	<None>
Directory Number Contains	blank	blank	blank	blank

Call Routing > Route/Hunt > Hunt List

To access the Cisco Unified CallManager Administration web pages for adding and configuring route/hunt lists, choose Call Routing > Rout/Hunt > Hunt List from the Cisco Unified CallManager Administration application.

Table 2-16 describes the hunt lists that were configured for the Very Large Campus with Clustering over the WAN site model in the Hunt List Configuration page.

Table 2-16 Hunt Lists 

Hunt List Nam e	Description	Status	Cisco Unified CallManager Group	Enable this Hunt List	Selected Line Groups
Unity1-CCM1_2	Unity1 Hunt List	Registered with sjc-rfd-sub-1	CM_1_2	Yes (checked)	Unity1-CCM1_2
Unity2-CCM3_4	Unity2 Hunt List	Registered with sjc-rfd-sub-3	CM_3_4	Yes (checked)	Unity2-CCM3_4
Unity2-CCM5_6	Unity3 Hunt List	Registered with sjc-rfd-sub-5	CM_5_6	Yes (checked)	Unity3-CCM5_6
Video-HL-1	Video test HL	Registered with sjc-rfd-sub-1	CM_1_2	Yes (checked)	Video-LG-1

Call Routing > Route/Hunt > Hunt Pilot

To access the Cisco Unified CallManager Administration web pages for adding and configuring hunt pilot points, choose Call Routing > Route/Hunt > Hunt Pilot from the Cisco Unified CallManager Administration application.

Table 2-17 describes how the hunt pilot numbers were configured for the Very Large Campus with Clustering over the WAN site model settings in the Hunt Pilot Configuration page.

Table 2-17 Hunt Pilot Configuration 

Field	22100 Hunt Pilot Settings	22200 Hunt Pilot Settings	22300 Hunt Pilot Settings	29666 Hunt Pilot Settings
Hunt Pilot	22100	22200	22300	29666
Partition	internal_pt	internal_pt	internal_pt	internal_pt
Description	Unity1-CCM1_2	Unity2-CCM3_4	Unity3-CCM5_6	Video Esndpoints Hunt Pilot
Numbering Plan	<None>	<None>	<None>	<None>
Route Filter	<None>	<None>	<None>	<None>
MLPP Precedence	Default	Default	Default	Default
Gateway/Route List	Unity1-CCM1_2	Unity2-CCM3_4	Unity3-CCM5_6	Video-HL-1
Route Option	Route This Pattern	Route This Pattern	Route This Pattern	Route This Pattern
Provide Outside Dial Tone	No (unchecked)	No (unchecked)	No (unchecked)	No (unchecked)
Urgent Priority	No (unchecked)	No (unchecked)	No (unchecked)	No (unchecked)
Forward Hunt No Answer Destination	blank	blank	blank	22300
Forward Hunt No Answer Calling Search Space	<None>	<None>	<None>	SJC_css
Forward Hunt Busy Destination	blank	blank	blank	22300
Forward Hunt Busy Calling Search Space	<None>	<None>	<None>	<None>
Maximum Hunt Timer	blank	blank	blank	blank
Use Calling Party's External Phone Number Mask	No (unchecked)	No (unchecked)	No (unchecked)	No (unchecked)
Calling Party Transform Mask	blank	blank	852XXXXX	blank
Prefix Digits (Outgoing Calls)	blank	blank	blank	blank
Calling Line ID Presentation	Default	Default	Default	Default
Calling Name Presentation	Default	Default	Default	Default
Connected Line ID Presentation	Default	Default	Default	Default
Connected Name Presentation	Default	Default	Default	Default
Discard Digits	<None>	<None>	<None>	<None>
Called Party Transform Mask	blank	blank	blank	blank
Prefix Digits (Outgoing Calls)	blank	blank	blank	blank
AAR Group	SJC	SJC	SJC	SJC
External Number Mask	40846XXXXX	40846XXXXX	40846XXXXX	40846XXXXX

Call Routing > SIP Route Pattern

To access the Cisco Unified CallManager Administration web pages for adding and configuring SIP route patterns, choose Call Routing > SIP Route Pattern from the Cisco Unified CallManager Administration application.

Table 2-18 shows the four SIP route patterns that were configured for the Very Large Campus with Clustering over the WAN site model.

Table 2-18 SIP Route Pattern Configuration 

Field	10.3.181.190 Route Pattern Settings	10.3.82.2 Route Pattern Settings	10.9.12.12 Route Pattern Settings	10.9.22.26 Route Pattern Settings
Pattern	10.3.181.190	10.3.82.2	10.9.12.12	10.9.22.26
Description	RP from cme-3845	rp from 3845	RP to SJC-MPIPGW	RP to RFD-MPIPGW
Partition	internal_pt	SJC_Trunk_pt	internal_pt	internal_pt
SIP Trunk	SIP-TRK-CME-3845	SIP-TRK-CME-3845	SJC-MP-SIP	RFD-MP-SIP
Block Pattern	No (unchecked	No (unchecked	No (unchecked	No (unchecked
Use Calling Party's External Phone Mask	No (unchecked)	No (unchecked)	No (unchecked)	No (unchecked)
Calling Party Transformation Mask	blank	blank	blank	blank
Prefix Digits (Outgoing Calls)	blank	blank	blank	blank
Calling Line ID Presentation	Default	Default	Default	Default
Calling Name Presentation	Default	Default	Default	Default
Connected Line ID Presentation	Default	Default	Default	Default
Connected Name Presentation	Default	Default	Default	Default

Call Routing > Class of Control > Partition

To access the Cisco Unified CallManager Administration web pages for adding and configuring partitions, choose Call Routing > Class of Control> Partition from the Cisco Unified CallManager Administration application.

Table 2-19 describes the partitions that were configured for the Very Large Campus with Clustering over the WAN site model.

Table 2-19 Partitions 

Partition Name	Description	Time Schedule	Time Zone
BlockPSTN_pt	Blocking Partition	<None>	Originating Device
E911_pt	Emergency E911 Partition	<None>	Originating Device
HNL1_PSTN_pt	PSTN Partition for HNL1	<None>	Originating Device
HNL2_PSTN_pt	PSTN Partition for HNL2	<None>	Originating Device
LocalOnlyPSTN_pt	Blocking Partition	<None>	Originating Device
NoBlocks_pt	Blocking Partition	<None>	Originating Device
NoIntlPSTN_pt	Blocking Partition	<None>	Originating Device
RFD_CMM_pt	Cisco Mobility Manager Partition	<None>	Originating Device
RFD_PSTN_pt	PSTN Partition for RFD	<None>	Originating Device
RFD_Trunk_pt	Trunk Partition for RFD	<None>	Originating Device
SJC_PSTN_pt	PSTN Partition for SJC	<None>	Originating Device
SJC_Trunk_pt	Trunk Partition for SJC	<None>	Originating Device
SJC_unity_pt	SJC Unity Voice Mail Port	<None>	Originating Device
internal_pt	Internal Partition for Flat Adressing	<None>	Originating Device

Call Routing > Class of Control > Calling Search Space

To access the Cisco Unified CallManager Administration web pages for adding and configuring calling search spaces, choose Call Routing > Class of Control > Calling Search Space from the Cisco Unified CallManager Administration application.

Table 2-20 describes the calling search spaces that were configured for the Very Large Campus with Clustering over the WAN site model.

Table 2-20 Calling Search Spaces 

Calling Search Space Name	Description	Selected Partitions
CER_css	blank	E911_pt, internal_pt
HNL1_PSTN_css	HNL1 Calling Search Space	internal_pt
HNL1_css	HNL1 Calling Search Space	internal_pt, HNL1_PSTN_pt
HNL2_PSTN_css	HNL2 Calling Search Space	internal_pt
HNL2_css	HNL2 Calling Search Space	internal_pt, HNL2_PSTN_pt
Inter-Cluster-CER_css	Inter-Cluster-CER_css	internal_pt, SJC_Trunk_pt, RFD_Trunk_pt, E911_pt
Internal_css	Internal Calling Search Space Blocking	BlockPSTN_pt
International_css	International Calling Search Space Blocking	NoBlocks_pt
Local_css	Local Calling Search Space	LocalOnlyPSTN_pt
National_css	National Calling Search Space	NoIntPSTN_pt
RFD_CMM_css	CSS for Cisco Mobility Manager	RFD_CMM_pt
RFD_ICT_css	RFD Calling Search Space for ICT Trunks	internal_pt
RFD_MP_css	RFD MeetingPlace Outdial CSS	internal_pt, RFD_PSTN_pt
RFD_PSTN_css	RFD Calling Search Space	E911_pt, internal_pt
RFD_css	RFD Calling Search Space	internal_pt, RFD_Trunk_pt, RFD_PSTN_pt
SJC_ICT_css	SJC Calling Search Space for ICT Trunks	internal_pt, SJC_Trunk_pt, E911_pt SJC_PSTN_pt, SJC_unity_pt
SJC_MP_css	SJC MeetingPlace Outdial CSS	SJC_PSTN_pt
SJC_PSTN_css	SJC Calling Search Space	E911_pt, internal_pt
SJC_Unity_css	CSS For Unity	SJC_PSTN_pt, internal_pt, E911_pt, HNL2_PSTN_pt HNL1_PSTN_pt LocalOnlyPSTN_pt, NoBlocks_pt, NoIntlPSTN_pt, RFD_CMM_pt, RFD_PSTN_pt, RFD_Trunk_pt, SJC_Trunk_pt, SJC_unity_pt, BlockPSTN_pt
SJC_css	SJC Calling Search Space	internal_pt, SJC_Trunk_pt, SJC_PSTN_pt,
Subscribe_css	Subscribe Calling Search Space	internal_pt

Call Routing > Translation Pattern

To access the Cisco Unified CallManager Administration web pages for adding and configuring translation patterns, choose Call Routing > Translation Pattern from the Cisco Unified CallManager Administration application.

Table 2-21 describes the settings in the Translation Pattern Configuration page for four of the seven translation patterns that were configured for the Very Large Campus with Clustering over the WAN site model. Three other translation patterns were configured but are not shown in this table.

Table 2-21 Translation Pattern Configuration 

Field	21052XXXXX Translation Pattern Settings	408462999X Translation Pattern Settings	4085559911 Translation Pattern Settings	9911 Translation Pattern Settings
Translation Pattern	21052XXXXX	408462999X	4085559911	9911
Partition	internal_pt	E911_pt	internal_pt	internal_pt
Description	Inbound Translation for RFD	blank	Inter Cluster CER Routing TP	911 access
Numbering Plan	<None>	<None>	<None>	<None>
Route Filter	<None>	<None>	<None>	<None>
MLPP Precedence	Default	Default	Default	Default
Calling Search Space	SJC_ICT_css	CER_css	SJC_css	CER_css
Route Option	Route This Pattern	Route This Pattern	Route This Pattern	Route This Pattern
Provide Outside Dial Tone	No (unchecked)	No (unchecked)	Yes (checked)	No (unchecked)
Urgent Priority	Yes (checked)	Yes (checked)	Yes (checked)	Yes (checked)
Use Calling Party's External Phone Number Mask	No (unchecked)	Yes (checked)	No (unchecked)	No (unchecked)
Calling Party Transform Mask	blank	blank	blank	blank
Prefix Digits (Outgoing Calls)	blank	blank	blank	blank
Calling Line ID Presentation	Default	Default	Default	Default
Calling Name Presentation	Default	Default	Default	Default
Connected Line ID Presentation	Default	Default	Default	Default
Connected Name Presentation	Default	Default	Default	Default
Discard Digits	<None>	<None>	<None>	<None>
Called Party Transform Mask	XXXXX	blank	911	911
Prefix Digits (Outgoing Calls)	blank	913	blank	blank

Call Routing > Call Park

To access the Cisco Unified CallManager Administration web pages for adding and configuring call park numbers, choose Call Routing > Call Park from the Cisco Unified CallManager Administration application.

Table 2-22 describes the settings in the Call Park Configuration page.

Table 2-22 Call Park Configuration 

Call Park Number/Range	Description	Partition	Cisco Unified CallManager
2551X	SJC-RFD-SUB-1 Call Park	internal_pt	CM_SJC-RFD-SUB-1
2552X	SJC-RFD-SUB-2	internal_pt	CM_SJC-RFD-SUB-2
2553X	SJC-RFD-SUB-3	internal_pt	CM_SJC-RFD-SUB-3
2554X	SJC-RFD-SUB-4	internal_pt	CM_SJC-RFD-SUB-4
2555X	SJC-RFD-SUB-5	internal_pt	CM_SJC-RFD-SUB-5
2556X	SJC-RFD-SUB-6	internal_pt	CM_SJC-RFD-SUB-6
2557X	SJC-RFD-SUB-7	internal_pt	CM_SJC-RFD-SUB-7
2558X	SJC-RFD-SUB-8	internal_pt	CM_SJC-RFD-SUB-8

Call Routing > Directory Number

To access the Cisco Unified CallManager Administration web pages for adding and assigning directory numbers, choose Call Routing > Directory Number from the Cisco Unified CallManager Administration application.

Approximately 41,000 directory numbers were configured for the the Very Large Campus with Clustering over the WAN site model. For examples of directory number configuration, see the following sections:

•Device > CTI Route Point for examples of directory numbers mapped to CTI route points

•Device > Gateway for an example of a directory number assigned to an analog gateway port

•Device > Phone for examples of directory numbers assigned to IP phones

Call Routing > Meet-Me Number/Pattern

To access the Cisco Unified CallManager Administration web pages for adding and configuring Meet-Me numbers for conferences, choose Call Routing > Meet-Me Number/Pattern from the Cisco Unified CallManager Administration application.

Table 2-23 describes the Meet-Me numbers and patterns that were configured for the Very Large Campus with Clustering over the WAN site model.

Table 2-23 Meet-Me Numbers/Patterns 

Directory Number or Pattern	Description	Partitions
2511X	SJC meet-me	internal_pt
5511X	RFD Meetme Number	internal_pt

Cisco Unified CallManager Media Resource Configuration

The following sections provide an overview of how Cisco Unified CallManager was configured on many of the Media Resources menu web pages that you access from Cisco Unified CallManager Administration. These sections do not describe all of the Media Resources menu web pages or web page fields. Instead, they point out selected configuration information that will help you understand how Cisco Unified CallManager was set up to perform most effectively.

•Media Resources > Annunciator

•Media Resources > Conference Bridge

•Media Resources > Media Termination Point

•Media Resources > Music On Hold Audio Source

•Media Resources > Music On Hold Server

•Media Resources > Transcoder

•Media Resources > Media Resource Group

•Media Resources > Media Resource Group List

•Cisco Unified CallManager Voice Mail Configuration

These sections do not discuss the following Media Resources menu options:

•Fixed MOH Audio Source—No fixed music on hold (MOH) sources were enabled

•MOH Audio File Managment—Used to upload audio source files; no configuration required

Media Resources > Annunciator

To access the Cisco Unified CallManager Administration web pages for configuring annunciators to play tones and announcements, choose Media Resources > Annunciator from the Cisco Unified CallManager Administration application.

Table 2-24 describes the annunciators that were configured for the Very Large Campus with Clustering over the WAN site model.

Table 2-24 Annunciator Configuration 

Name	Server	Description	Device Pool	Location
ANN_10	SJC-RFD-SUB-8	ANN_sjc-rfd-sub-8	Default	Hub_None
ANN_11	SJC-RFD-TFTP-1	ANN_sjc-rfd-tftp-1	Default	Hub_None
ANN_12	SJC-RFD-SUB-6	ANN_sjc-rfd-sub-6	Default	Hub_None
ANN_13	SJC-RFD-TFTP-2	ANN_sjc-rfd-tftp-2	Default	Hub_None
ANN_14	SJC-RFD-SUB-7	ANN_sjc-rfd-sub-7	Default	Hub_None
ANN_15	SJC-RFD-SUB-4	ANN_sjc-rfd-sub-4	Default	Hub_None
ANN_3	SJC-RFD-SUB-3	ANN_sjc-rfd-sub-3	Default	Hub_None
ANN_4	SJC-RFD-PUB-1	ANN_sjc-rfd-pub-1	Default	Hub_None
ANN_5	SJC-RFD-SUB-5	ANN_sjc-rfd-sub-5	Default	Hub_None
ANN_7	SJC-RFD-SUB-2	ANN_sjc-rfd-sub-2	Default	Hub_None
ANN_8	SJC-RFD-SUB-1	ANN_sjc-rfd-sub-1	Default	Hub_None
ANN_RFD-MOH-2	SJC-RFD-MOH-2	ANN_RFD-MOH-2	DP_CM2_1	RFD
ANN_SJC-MOH-1	SJC-RFD-MOH-1	ANN_SJC-MOH-1	DP_CM1_2	SJC

Media Resources > Conference Bridge

To access the Cisco Unified CallManager Administration web pages for adding and configuring conference bridges, choose Media Resources > Conference Bridge from the Cisco Unified CallManager Administration application.

Table 2-25 describes the settings in the Conference Bridge Configuration page for one software conference bridge and one hardware conference bridge that were configured for the Very Large Campus with Clustering over the WAN site model. Approximately 40 other software conference bridges and 26 other hardware conference bridges were configured but are not shown in this table.

Table 2-25 Conference Bridge Configuration 

Field	Software Conference Bridge Settings	Hardware Conference Bridge Settings
Conference Bridge Type	Cisco Conference Bridge Software	Cisco Conference Bridge Hardware
Host Server	SJC-RFD-SUB-8	—
MAC Address	—	00027e38ff8C
Conference Bridge Name	CFB_10	CFB00027e38ff8C
Description	CFB_sjc-rfd-sub-8	sjc-acc4-6608-slot6-port-7
Device Pool	Default	DP_CM2_1
Location	Hub_None	RFD
Special Load Information	—	blank

Media Resources > Media Termination Point

To access the Cisco Unified CallManager Administration web pages for adding and configuring media termination points, choose Media Resources > Media Termination Point from the Cisco Unified CallManager Administration application.

Table 2-26 describes the settings in the Media Termination Point Configuration page for the media termination points that were configured for the Very Large Campus with Clustering over the WAN site model.

Table 2-26 Media Termination Point Configuration 

Media Termination Point Name	Media Termination Point Type	Host Server	Description	Device Pool
MTP_10	Cisco Media Termination Point Software	SJC-RFD-SUB-8	MTP_sjc-rfd-sub-8	Default
MTP_11	Cisco Media Termination Point Software	SJC-RFD-TFTP-1	MTP_sjc-rfd-tftp-1	Default
MTP_12	Cisco Media Termination Point Software	SJC-RFD-SUB-6	MTP_sjc-rfd-sub-6	Default
MTP_13	Cisco Media Termination Point Software	SJC-RFD-TFTP-2	MTP_sjc-rfd-tftp-2	Default
MTP_14	Cisco Media Termination Point Software	SJC-RFD-SUB-7	MTP_sjc-rfd-sub-7	Default
MTP_15	Cisco Media Termination Point Software	SJC-RFD-SUB-4	MTP_sjc-rfd-sub-4	Default
MTP_3	Cisco Media Termination Point Software	SJC-RFD-SUB-3	MTP_sjc-rfd-sub-3	Default
MTP_4	Cisco Media Termination Point Software	SJC-RFD-PUB-1	MTP_sjc-rfd-pub-1	Default
MTP_5	Cisco Media Termination Point Software	SJC-RFD-SUB-5	MTP_sjc-rfd-sub-5	Default
MTP_7	Cisco Media Termination Point Software	SJC-RFD-SUB-2	MTP_sjc-rfd-sub-2	Default
MTP_8	Cisco Media Termination Point Software	SJC-RFD-SUB-1	MTP_sjc-rfd-sub-1	Default
MTP_RFD-MOH-2	Cisco Media Termination Point Software	SJC-RFD-MOH-2	MTP_RFD-MOH-2	Default
MTP_SJC-MOH-1	Cisco Media Termination Point Software	SJC-RFD-MOH-1	MTP_SJC-MOH-1	Default

Media Resources > Music On Hold Audio Source

To access the Cisco Unified CallManager Administration web pages for adding and configuring music on hold audio sources, choose Media Resources > Music On Hold Audio Source from the Cisco Unified CallManager Administration application.

A single music on hold audio source was configured for the Very Large Campus with Clustering over the WAN site model. Table 2-27 describes how the music on hold audio source was configured in the Music On Hold Audio Source Configuration page.

Table 2-27 Music On Hold Audio Source Configuration 

Field	Settings
MOH Audio Stream Number	1
MOH Audio Source File	SampleAudioSource
MOH Audio Source Name	SampleAudioSource
Play Continuously	Yes (checked)
Allow Multicasting	No (unchecked

Media Resources > Music On Hold Server

To access the Cisco Unified CallManager  web pages for adding and configuring music on hold (MOH) servers, choose Media Resources > Music On Hold Server from the Cisco Unified CallManager Administration application.

Table 2-28 describes the settings for two MOH servers in the Music On Hold (MOH) Server Configuration page. Approximately 10 other MOH servers were configured but are not shown in this table.

Table 2-28 Music On Hold Server Configuration 

Field	Settings for MOH_10	Settings for MOH_RFD-MOH-2
Host Server	SJC-RFD-SUB-8	SJC-RFD-MOH-2
Music on Hold Server Name	MOH_10	MOH_RFD-MOH-2
Description	MOH_sjc-rfd-sub-8	MOH_RFD-MOH-2
Device Pool	Default	DP_CM2_1
Location	Hub_None	RFD
Maximum Half Duplex Streams	250	250
Maximum Multicast Connections	30	30
Fixed Audio Source Device	blank	blank
Run Flag	Yes	Yes
Enable Multicast Audio Sources on this Server	No (unchecked)	No (unchecked)
Base Multicast IP Address	0.0.0.0	0.0.0.0
Base Multicast Port Number	0	0
Increment Multicast on	Port Number	Port Number

Media Resources > Transcoder

To access the Cisco Unified CallManager Administration web pages for adding and configuring transcoders, choose Media Resources > Transcoder from the Cisco Unified CallManager Administration application.

Fourteen transcoder audio sources were configured in the Very Large Campus with Clustering over the WAN site model. Table 2-29 describes how three of the transcoders were configured in the Transcoder Configuration page. Fields not shown in this table were set to their default values.

Table 2-29 Transcoder Configurations 

Field	Settings for M1200027EE4A288	Settings for MTP0002fce16d42	Settings for MTP000dbc97ec60
Transcoder Type	Cisco Media Termination Point (WS-SVC-CMM)	Cisco Media Termination Point Hardware	Cisco IOS Enhanced Media Termination Point
Transcoder/ Device Name	M1200027EE4A288	MTP0002fce16d42	MTP000dbc97ec60
Description	SJC-RFD-ACC-1-CMM-1-MediaCard-4	sjc-acc6-6608-slot4-port-5	SJC-RFD-3745GW RFD Enhanced HW Resources
MAC Address	00027EE4A288	0002fce16d42	—
Subunit	4	—	—
Device Pool	DP_CM1_2	DP_CM2_1	DP_CM2_1
Special Load Information	blank	blank	blank
Maximum Capacity	32	—	—
RTP Timeout	600	—	—
Signaling Diffserv Code Points (DSCP)	Default	—	—
Audio Diffserv Code Points (DSCP)	Default	—	—
Enable G.729 Voice Activity Detection	No (unchecked)	—	—
Code Packetization Rate	30 ms for all codecs	—	—

Media Resources > Media Resource Group

To access the Cisco Unified CallManager Administration web pages for adding and configuring media resource groups, choose Media Resources > Media Resource Group from the Cisco Unified CallManager Administration application.

Table 2-30 describes the settings in the Media Resource Group Configuration page for the following four media resource groups. Seventeen other media resource groups were configured for the Very Large Campus with Clustering over the WAN site model but are not shown in this table.

•MRG-RFD-Hard-Conf-6608

•MRG-RFD-MOH

•MRG-SJC-RFD-Video

•MRG-SJC-Soft-MTP

Table 2-30 Media Resource Group Configuration 

Field	MRG-RFD-Hard-Conf- 6608 Settings	MRG-RFD-MOH Settings	MRG-SJC-RFD-Video Settings	MRG-SJC-Soft-MTP Settings
Media Resource Group Name	MRG-RFD-Hard-Conf-6608	MRG-RFD-MOH	MRG-SJC-RFD-Video	MRG-SJC-Soft-MTP
Description	RFD Hardware Conference Resources - 6608	RFD MOH Resources	SJC-RFD-Video Resources	SJC Software MTP Resources
Selected Media Resource	CFB00027E38ff8C (CFB)1	MOH_RFD-MOH-2 (MOH)	VCB0003D6003AE4 (CFB)	MTP_SJC-MOH-1 (MTP)
Use Multicast for MOH Audio	No (unchecked)	No (unchecked)	No (unchecked)	No (unchecked)

1 Eleven additional Selected Medial Resources were configured but are not shown in this example.

Media Resources > Media Resource Group List

To access the Cisco Unified CallManager Administration web pages for adding and configuring media resource group lists, choose Media Resources > Media Resource Group List from the Cisco Unified CallManager Administration application.

Table 2-31 describes the settings in the Media Resource Group List Configuration page.

Table 2-31 Media Resource Group List Configuration 

Name	Selected Media Resource Groups
MRGL-RFD-ALLhw-3745	MRG-RFD-ANN, MRG-RFD-MOH, MRG-RFD-Hard-Xcoder-3745, MRG-RFD-Hard-Conf-3745
MRGL-RFD-ALLhw-6608	MRG-RFD-ANN, MRG-RFD-MOH, MRG-RFD-Hard-Conf-6608, MRG-RFD-Hard-Xcoder-6608
MRGL-RFD-ALLhw-6608-NOMOH	MRG-RFD-ANN, MRG-RFD-Hard-Conf-6608, MRG-RFD-Hard-Xcoder-6608
MRGL-RFD-ALLhw-CMM	MRG-RFD-ANN, MRG-RFD-MOH, MRG-RFD-Hard-Conf-CMM, MRG-RFD-Hard-Xcoder-CMM
MRGL-RFD-SIP	MRG-RFD-ANN, MRG-RFD-HOH, MRG-RFD-Soft-Conf, MRG-RFD-Soft-MTP
MRGL-RFD-Video-3745xcode	MRG-RFD-ANN, MRG-RFD-MOH, MRG-SJC-RFD-Video, MRG-RFD-Hard-Xcoder-3745
MRGL-RFD-Video-6608xcode	MRG-RFD-ANN, MRG-RFD-MOH, MRG-SJC-RFD-Video, MRG-RFD-Hard-Xcoder-6608
MRGL-SJC-ALLhw-3845	MRG-SJC-ANN, MRG-SJC-MOH, MRG-SJC-Hard-Conf-3845, MRG-SJC-Hard-Xcoder-3845
MRGL-SJC-ALLhw-6608	MRG-SJC-ANN, MRG-SJC-MOH, MRG-SJC-Hard-Conf-6608, MRG-SJC-Hard-Xcoder-6608
MRGL-SJC-ALLhw-CMM	MRG-SJC-ANN, MRG-SJC-MOH, MRG-SJC-Hard-Conf-CMM, MRG-SJC-Hard-Xcoder-CMM
MRGL-SJC-SIP	MRG-SJC-ANN, MRG-SJC-HOH, MRG-SJC-Soft-Conf, MRG-SJC-Soft-MTP
MRGL-SJC-Video-3845xcode	MRG-SJC-ANN, MRG-SJC-MOH, MRG-SJC-RFD-Video, MRG-SJC-Hard-Xcoder-3845
MRGL-SJC-Video-6608xcode	MRG-SJC-ANN, MRG-SJC-MOH, MRG-SJC-RFD-Video, MRG-SJC-Hard-Xcoder-6608

Cisco Unified CallManager Voice Mail Configuration

The following sections provide an overview of how Cisco Unified CallManager was configured on many of the Voice Mail menu web pages that you access from Cisco Unified CallManager Administration. These sections do not describe all of the Voice Mail menu web pages or web page fields. Instead, they point out selected configuration information that will help you understand how Cisco Unified CallManager was set up to perform most effectively.

•Voice Mail > Cisco Voice Mail Port

•Voice Mail > Message Waiting

•Voice Mail > Voice Mail Pilot

•Voice Mail > Voice Mail Profile

These sections do not discuss the Cisco Voice Mail Port Wizard menu option.

Voice Mail > Cisco Voice Mail Port

To access the Cisco Unified CallManager Administration web pages for adding and configuring voice mail ports, choose Voice Mail > Cisco Voice Mail Port from the Cisco Unified CallManager Administration application.

Table 2-32 describes the settings in the Cisco Voice Mail Port Configuration page for one Cisco voice mail port that was configured for the Very Large Campus with Clustering over the WAN site model. Two-hundred and forty-one other Cisco voice mail ports were configured but are not shown in this table.

Table 2-32 Cisco Voice Mail Port Configuration 

Field	Setting
Port name	CiscoUM1-VI1
Description	SJC-RFD-SUB-1_2
Device Pool	DP_CM1_2
Calling Search Space	SJC_Unity_css
AAR Calling Search Space	SJC_Unity_css
Location	SJC
SCCP Phone Security Profile	Standard SCCP Profile for Auto Registration
Directory Number	22101
Partition	SJC_unity_pt
Calling Search Space	<None>
AAR Group	SJC
Internal Caller ID Display	Voicemail
Internal Caller ID Display (ASCII format)	Voicemail
External Number mask	40846XXXXX

Voice Mail > Message Waiting

To access the Cisco Unified CallManager Administration web pages for adding and configuring message waiting number, choose Voice Mail > Message Waiting from the Cisco Unified CallManager Administration application.

Table 2-33 describes the settings in the Message Waiting Configuration page for the two message waiting numbers that were configured for the Very Large Campus with Clustering over the WAN site model.

Table 2-33 Message Waiting Configuration 

Field	Message Waiting Number 1 Settings	Message Waiting Number 2 Settings
Message Waiting Number	22198	22199
Partition	internal_pt	internal_pt
Description	Unity1-CCM1_2	Unity1-CCM1_2
Message Waiting Indicator	On	Off
Calling Search Space	SJC_Unity_css	SJC_Unity_css

Voice Mail > Voice Mail Pilot

To access the Cisco Unified CallManager Administration web pages for adding and configuring voice mail pilots, choose Voice Mail > Voice Mail Pilot from the Cisco Unified CallManager Administration application.

Table 2-34 describes the settings in the Voice Mail Pilot Configuration page for the three voice mail pilot numbers that were configured for the Very Large Campus with Clustering over the WAN site model.

Table 2-34 Voice Mail Pilot Configuration 

Field	22100 Settings	22200 Settings	22300 Settings
Voice Mail Pilot Number	22100	22200	22300
Calling Search Space	SJC_Unity_css	SJC_Unity_css	SJC_Unity_css
Description	VM Pilot Unity1-CCM1_2	VM Pilot Unity2-CCM3_4	VM Pilot Unity3-CCM5_6
Make this the default Voice Mail Pilot for the system	Yes (checked)	No (unchecked)	No (unchecked)

Voice Mail > Voice Mail Profile

To access the Cisco Unified CallManager Administration web pages for adding and configuring voice mail profiles, choose Voice Mail > Voice Mail Profile from the Cisco Unified CallManager Administration application.

Table 2-35 describes the settings in the Voice Mail Profile Configuration page for the four voice mail profiles that was configured for the Very Large Campus with Clustering over the WAN site model.

Table 2-35 Voice Mail Profile Configuration 

Field	Settings for Default Profile	Settings for Voicemail1 Profile	Settings for Voicemail2 Profile	Settings for Voicemail3 Profile
Voice Mail Profile Name	Default	VoiceMail1	Voicemail2	Voicemail3
Description	Default voice messaging profile	Unity1-CCM1_2	Unity2-CCM3_4	Unity3-CCM5_6
Voice Mail Pilot	22100/SJC_Unity_css	22100/SJC_Unity_css	22200/SJC_Unity_css	22300/SJC_Unity_css
Voice Mail Box Mask	blank	40846XXXXX	blank	blank
Make this the default voice mail profile for the system	Yes (checked)	No (unchecked)	No (unchecked)	No (unchecked)

Cisco Unified CallManager Device Configuration

The following sections provide an overview of how Cisco Unified CallManager was configured on many of the Device menu web pages that you access from Cisco Unified CallManager Administration. These sections do not describe all of the Device menu web pages or web page fields. Instead, they point out selected configuration information that will help you understand how Cisco Unified CallManager was set up to perform most effectively.

•Device > CTI Route Point

•Device > Gatekeeper

•Device > Gateway

•Device > Phone

•Device > Trunk

•Device > Device Settings > Device Profile

•Device > Device Settings > SIP Profile

•Device > Device Settings > Phone Services

These sections do not discuss these Device menu options:

•Device Settings > Device Defaults—Used to display the default configuration for Cisco devices; no configuration required

•Device Settings > Firmware Load Information—Used to display the firmware version installed on Cisco devices; no configuration required

•Device Settings > Default Device Profile—For information on how device profiles were configured, see Device > Device Settings > Device Profile

•Device Settings > Phone Button Template—Default templates were used

•Device Settings > Softkey Template—Default templates were used

•Device Settings > Common Phone Profile—The default Standard Common Phone profile was used

Device > CTI Route Point

To access the Cisco Unified CallManager Administration web pages for adding and configuring CTI route points, choose Device > CTI Route Point from the Cisco Unified CallManager Administration application.

Table 2-36 describes the settings on the CTI Route Point Configuration page for three CTI route points that were configured for the Very Large Campus with Clustering over the WAN site model. Table 2-37 shows how a directory number was configured for each example route point.

Ten other CTI route points were configured but are not shown in the following tables.

Table 2-36 CTI Route Point Configuration 

Field	CTI Route Point 1 Setting	CTI Route Point 2 Setting	CTI Route Point 3 Setting
Device Name	RP911_SJCP	RP_53100	RP_csq2_53112
Description	913RP	RP_53100 icd agent	RP_csq2_53112
Device Pool	DP_CM1_2	DP_CM2_1_ipcxx	DP_CM4_3_ipcxx
Calling Search Space	CER_css	<None>	<None>
Location	SJC	RFD	RFD
User Locale	<None>	<None>	<None>
Media Resource Group List	<None>	<None>	<None>
Network Hold MOH Audio Source	<None>	<None>	<None>
User Hold MOH Audio Source	<None>	<None>	<None>

Table 2-37 Directory Number Configuration for CTI Route Points 

Field	CTI Route Point 1 Setting	CTI Route Point 2 Setting	CTI Route Point 3 Setting
Directory Number	911	53100	53112
Route Partition	internal_pt	internal_pt	internal_pt
Description	Emergency 911 SJC/RFD	CRS Line description	CRS Line description
Alerting Name	SJC-RFD-CER-1	blank	blank
ASCII Alerting Name	blank	53100	53112
Voice Mail Profile	default setting	default setting	VoiceMail1
Calling Search Space	<None>	<None>	<None>
Presence Group	Standard Presence Group	Standard Presence Group	Standard Presence Group
AAR Group	<None>	<None>	<None>
User Hold Audio Source	<None>	<None>	<None>
Network Hold Audio Source	<None>	<None>	<None>
Forward All	not configured	not configured	not configured
Forward Busy Internal	Destination: 912, Calling Search Space: CER_css	not configured	not configured
Forward Busy External	Destination: 912, Calling Search Space: CER_css	not configured	Voice
Forward No Answer Internal	Destination: 912, Calling Search Space: CER_css	not configured	not configured
Forward No Answer External	Destination: 912, Calling Search Space: CER_css	not configured	not configured
Forward No Coverage Internal	not configured	not configured	not configured
Forward No Coverage External	not configured	not configured	not configured
Forward On CTI Failure	Destination: 912, Calling Search Space: CER_css	not configured	not configured
No Answer Ring Duration	blank	blank	blank
Call Pickup Group	<None>	<None>	<None>
Target (Destination)	blank	blank	blank
MLPP Calling Search Space	<None>	<None>	<None>
MLPP No Answer Ring Duration	blank	blank	blank
Display (Internal Caller ID)	SJC-RFD-CER-1	blank	blank
ASCII Display (Internal Caller ID)	SJC-RFD-CER-1	blank	blank
External Phone Number Mask	blank	blank	blank
Maximum Number of Calls	5000	10000	10000
Busy Trigger	4500	10000	10000
Caller Name Display	Yes (checked)	No (unchecked)	No (unchecked)
Redirected Number Display	No (unchecked)	No (unchecked)	No (unchecked)
Caller Number Display	No (unchecked)	No (unchecked)	No (unchecked)
Dialed Number Display	Yes (checked)	No (unchecked)	No (unchecked)

Device > Gatekeeper

To access the Cisco Unified CallManager Administration web pages for adding and configuring gatekeepers, choose Device > Gatekeeper from the Cisco Unified CallManager Administration application.

Two gatekeepers were configured for the Very Large Campus with Clustering over the WAN site model. Table 2-38 describes the settings in the Gatekeeper Configuration page for both gatekeepers. For more information on how the gatekeepers themselves were configured, see Cisco 3745 Gatekeeper Configuration, page 15-1.

Table 2-38 Gatekeeper Configuration 

Field	Settings for SJC-RFD-GK-1	Settings for SJC-RFD-GK-2
Host Name/IP Address	10.9.12.99	10.9.22.99
Description	SJC-RFD-GK-1	SJC-RFD-GK-2
Registration Request Time To Live	60	60
Registration Retry Timeout	300	300
Enable Device	Yes (checked)	Yes (checked)

Device > Gateway

To access the Cisco Unified CallManager Administration web pages for adding and configuring gateways, choose Device > Gateway from the Cisco Unified CallManager Administration application.

This section shows how one analog gateway (VG224) and one digital gateway (Cisco Catalyst 6000) were configured for the Very Large Campus with Clustering over the WAN site model. Two-hundred and sixty-nine other gateways were configured but are not described in this section.

Table 2-39 describes how a VG224 analog gateway was configured in the Gateway Configuration page. Table 2-40 describes how one of the directory numbers for this analog gateway was configured in the Directory Number Configuration page.

Table 2-41 describes how a Cisco Catalyst 6000 T1 VoIP Gateway was configured in the Gateway Configuration page.

---

Note The NSE Type setting on the POTS Port Configuration page should be IOS Gateways for a CMM digital gateway with a 24-port FXS port adapter that is used for fax.

---

Table 2-39 Analog Gateway Configuration 

Configuration Area	Field	Setting
Gateway Details	Product	VG224
	Gateway	SJC-RFD-VG224-1.cisco.com
	Protocol	MGCP
	Domain Name	SJC-RFD-VG224-1.cisco.com
	Description	SJC-RFD-VG224-1
	Cisco Unified CallManager Group	CM_1_2
Endpoint Configuration - FXS Port 0	Description	AALN/S2/0@SJC-RFD-VG224-1
	Device Pool	DP_CM1_2
	Media Resource Group List	<None>
	Packet Capture Mode	None
	Packet Capture Duration	60
	Calling Search Space	SJC_css
	AAR Calling Search Space	SJC_css
	Location	SJC
	AAR Group	SJC
	Transmit UTF-8 for Calling Party Name	No (unchecked)
	MLPP Domain	<None>
	MLPP Indication	Not available on this device
	MLPP Preemption	Not available on this device
	Port Direction	Bothways
	Prefix DN	blank
	Num Digits	0
	Expected Digits	0
	SMDI Port Number	0
	Unattended Port	No (unchecked)

Table 2-40 Directory Number Configuration for an VG224 Analog Gateway 

Field	Setting
Directory Number	25011
Route Partition	internal_pt
Description	blank
Alerting Name	blank
ASCII Alerting Name	blank
Voice Mail Profile	default setting
Calling Search Space	SJC_css
Presence Group	Standard Presence Group
AAR Group	<None>
User Hold Audio Source	<None>
Network Hold Audio Source	<None>
Forward All	not configured
Forward Busy Internal	not configured
Forward Busy External	not configured
Forward No Answer Internal	not configured
Forward No Answer External	not configured
Forward No Coverage Internal	not configured
Forward No Coverage External	not configured
Forward On CTI Failure	not configured
No Answer Ring Duration	blank
Call Pickup Group	<None>
Target (Destination)	blank
MLPP Calling Search Space	<None>
MLPP No Answer Ring Duration	blank
Display (Internal Caller ID)	blank
ASCII Display (Internal Caller ID)	blank
External Phone Number Mask	blank
Maximum Number of Calls	2
Busy Trigger	1
Caller Name Display	Yes (checked)
Redirected Number Display	No (unchecked)
Caller Number Display	No (unchecked)
Dialed Number Display	Yes (checked)

Table 2-41 Digital Gateway Configuration 

Field	Setting
MAC Address	00027E38FF86
Description	ACC4-6608-6/1
Device Pool	DP_CM2_1
Call Classification	OnNet
Network Locale	United States
Media Resource Group List	<None>
Location	RFD
AAR Group	<None>
Load Information	blank
Transmit UTF-8 for Calling Party Name	No (unchecked)
MLPP Domain	<None>
MLPP Indication	Default
MLPP Preemption	Default
PRI Protocol Type	PRI NI2
Protocol Side	User
Channel Selection Order	Bottom Up
PCM Type	u-law
Delay for first restart (1/8 second ticks)	32
Delay between restarts (1/8 second ticks)	4
Inhibit restarts at PRI initialization	Yes (checked)
Enable status poll	No (unchecked)
Unattended Port	No (unchecked)
Significant Digits	5
Calling Search Space	RFD_PSTN_css
AAR Calling Search Space	<None>
Prefix DN	blank
Calling Party Presentation	Default
Calling Party Selection	Originator
Called party IE number type unknown	Cisco CallManager
Calling party IE number type unknown	Cisco CallManager
Called Numbering Plan	Cisco CallManager
Calling Numbering Plan	Cisco CallManager
Number of digits to strip	0
Caller ID DN	blank
SMDI Base Port	0
Display IE Delivery	Yes (checked)
Redirecting Number IE Delivery - Outbound	No (unchecked)
Redirecting Number IE Delivery - Inbound	No (unchecked)
Send Extra Leading Character in DisplayIE	Yes (checked)
Setup non-ISDN Progress Indicator IE Enable	No (unchecked)
MCDN Channel Number Extension Bit Set to Zero	No (unchecked)
Send Calling Name In Facility IE	No (unchecked)
Interface Identifier Present	No (unchecked)
Interface Identifier Value	0
Connected Line ID Presentation (QSIG Inbound Call)	Default
Passing Precedence Level Through UUIE	No (unchecked)
Security Access Level	2
Clock Reference	Network
TX-Level CSU	0dB
FDL Channel	ATT 54016
Framing	ESF
Audio Signal Adjustment into IP Network	NoDbPadding
Audio Signal Adjustment from IP Network	NoDbPadding
Yellow Alarm	Bit2
Zero Suppression	B8ZS
Digit On Duration (50-500ms)	100
Interdigit Duration (50-500ms)	100
SNMP Community String	public
Disable SNMP set operations	No (unchecked)
Debug Port Enable	Yes (checked)
Hold Tone Silence Duration	0
Port Used for Voice Calls	Yes (checked)
Port Used for Modem Calls	Yes (checked)
Port Used for Fax Calls	Yes (checked)
Fax Relay Enable	Yes (checked)
Fax Error Correction Mode Override	Yes (checked)
Maximum Fax Rate	14400bps
Fax Payload Size	20
Non Standard Facilities Country Code	65535
Non Standard Facilities Vendor Code	65535
Fax/Modem Packet Redundancy	No (unchecked)
NSE Type	Non-IOS Gateways
Initial Payout Delay	40
Minimum Payout Delay	20
Maximum Payout Delay	150
Echo TailLength	32 ms
Minimum ERL	6 db
Comfort Noise Attenuation (db)	6 db

Device > Phone

To access the Cisco Unified CallManager Administration web pages for adding and configuring Cisco Unified IP Phones and Cisco Analog Telephone Adaptors (ATAs), choose Device > Phone from the Cisco Unified CallManager Administration application.

This section shows how two phones (Cisco Unified IP Phone 7960 and Cisco Unified IP Phone 7971) were configured for the Very Large Campus with Clustering over the WAN site model. More than 20,000 other phone devices were configured but are not described in this section.

---

Note CTI ports were configured by adding a new phone with a Phone Type of CTI Port.

---

Table 2-42 describes how the Cisco Unified IP Phone 7960 (SCCP) and Cisco Unified IP Phone 7971 (SIP) devices were configured in the Phone Configuration page. Table 2-43 describes how a directory number was configured in the Directory Number Configuration page for each phone type.

Table 2-42 Phone Configuration 

Field	Settings for 7960 (SCCP) Phone	Settings for 7971 (SIP) Phone
MAC Address	CA35CC350236	0015626977D3
Description	cam35_64472_64473	SEP0015626977D3
Device Pool	DP_CM6_5	DP_CM2_1
Phone Button Template	Standard 7960 SCCP	Standard 7971 SIP
Softkey Template	Standard Feature1	Standard User
Common Phone Profile	Standard Common Phone Profile	Standard Common Phone Profile
Calling Search Space	RFD_css	RFD_css
AAR Calling Search Space	RFD_css	<None>
Media Resource Group List	<None>	MRGL-RFD-Allhw-6608
User Hold Audio Source	<None>	1-SampleAudioSource
Network Hold Audio Source	<None>	1-SampleAudioSource
Location	RFD	RFD
User Locale	English United States	<None>
Network Locale	United States	<None>
Built In Bridge	Default	On
Privacy	Default	Off
Owner User ID	<None>	<None>
Retry Video Call as Audio	Yes (checked)	—
Ignore Presentation Indicators (internal calls only)	No (unchecked)	No (unchecked)
Allow Control of Device from CTI	Yes (checked)	Yes (checked)
Packet Capture Mode	<None>	None
Packet Capture Duration	60	0
Presence Group	Standard Presence Group	Standard Presence Group
SIP Dial Rules	—	<None>
MTP Preferred Originating Codec	—	711 ulaw
SCCP Phone Security Profile	Encrypted by Authentication String	—
SIP Phone Security Profile	—	Encrypted SIP Profile auth by MIC
Rerouting Calling Search Space	—	<None>
SUBSCRIBE Calling Search Space	<None>	<None>
SIP Profile	—	Standard SIP Profile
Digest User	—	<None>
Media Termination Point Required	—	No (unchecked)
Unattended Port	No (unchecked)	No (unchecked)
Require DTMF Reception	No (unchecked)	No (unchecked)
RFC2833 Disabled	No (unchecked)	—
Module 1	<None>	—
Module 1 Load Name	blank	—
Module 2	<None>	—
Module 2 Load Name	blank	—
Information	blank (use default settings)	blank (use default settings)
Directory	blank (use default settings)	blank (use default settings)
Messages	blank (use default settings)	blank (use default settings)
Services	blank (use default settings)	blank (use default settings)
Authentication Server	blank (use default settings)	blank (use default settings)
Proxy Server	blank (use default settings)	blank (use default settings)
Idle	blank (use default settings)	blank (use default settings)
Idle Timer (seconds)	blank (use default settings)	blank (use default settings)
Enable Extension Mobility	No (unchecked)	Yes (checked)
Log Out Profile	Not selected	Use Current Device Settings
Log In User ID	<None>	<None>
Log In Time	<None>	<None>
Log Out Time	<None>	<None>
Certificate Operation	No Pending Operation	No Pending Operation
Authentication String	blank	blank
Operation Completes By	blank	blank
Certificate Operation Status	None	None
MLPP Domain	<None>	<None>
MLPP Indication	Default	—
MLPP Preemption	Default	—
Secure Shell User	blank	blank
Secure Shell Password	blank	blank
Disable Speakerphone	No (unchecked)	No (unchecked)
Disable Speakerphone and Headset	No (unchecked)	No (unchecked)
PC Port	Enabled	Enabled
Settings Access	Enabled	Enabled
Gratuitous ARP	Enabled	Enabled
PC Voice VLAN Access	Enabled	Enabled
Video Capabilities	Disabled	Disabled
Auto Line Select	Disabled	Disabled
Web Access	Enabled	Enabled
Days Display Not Active	—	Sunday, Monday, Tuesday
Display On Time	—	07:30
Display On Duration	—	10:30
Display Idle Timeout	—	01:00
Span to PC Port	—	Disabled
Logging Display	—	PC Controlled

Table 2-43 Directory Number Configuration for Cisco Unified IP Phones 

Field	Settings for 7960 (SCCP) Phone	Settings for 7971 (SIP) Phone
Directory Number	64472	59010
Route Partition	internal_pt	internal_pt
Description	blank	blank
Alerting Name	blank	blank
ASCII Alerting Name	blank	blank
Allow Control of Device from CTI	Yes (checked)	Yes (checked)
Associated Devices	SEPCA35CC350236	SEP0014F2C873B5 SEP0015626977D3 ADP0015626977D3
Voice Mail Profile	<None>	Voicemail3
Calling Search Space	International_css	<None>
AAR Group	RFD	<None>
User Hold Audio Source	<None>	<None>
Network Hold Audio Source	<None>	<None>
Auto Answer	Auto Answer Off	Auto Answer Off
Forward All	Voice Mail: No (unchecked) Destination: blank Calling Search Space: International_css	Voice Mail: No (unchecked) Destination: blank Calling Search Space: RFD_css
Forward Busy Internal	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: Yes (checked) Destination: blank Calling Search Space: <None>
Forward Busy External	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: Yes (checked) Destination: blank Calling Search Space: <None>
Forward No Answer Internal	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: Yes (checked) Destination: blank Calling Search Space: <None>
Forward No Answer External	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: Yes (checked) Destination: blank Calling Search Space: <None>
Forward No Coverage Internal	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: Yes (checked) Destination: blank Calling Search Space: <None>
Forward No Coverage External	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: Yes (checked) Destination: blank Calling Search Space: <None>
Forward on CTI Failure	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>
No Answer Ring Duration	blank	12
Call Pickup Group	<None>	<None>
Target (Destination)	blank	blank
Calling Search Space	<None>	<None>
No Answer Ring Duration	blank
Alerting Name	blank
Display (Internal Caller ID)	RFD_cam35_64472	blank
ASCII Display (Internal Caller ID)	RFD_cam35_64472	blank
Line Text Label	RFD_cam35_64472	blank
ASCII Line Text Label	RFD_cam35_64472	blank
External Phone Number Mask	21052XXXXX	blank
Message Waiting Lamp Policy	Use System Policy	Use System Policy
Ring Setting (Phone Idle)	Use System Default	Use System Default
Ring Setting (Phone Active)	Use System Default	Use System Default
Maximum Number of Calls	4	4
Busy Trigger	2	2
Caller Name	Yes (checked)	Yes (checked)
Redirected Number	No (unchecked)	No (unchecked)
Caller Number	No (unchecked)	No (unchecked)
Dialed Number	Yes (checked)	Yes (checked)

Device > Trunk

To access the Cisco Unified CallManager Administration web pages for trunks, choose Device > Trunk from the Cisco Unified CallManager Administration application.

The following trunks types were configured for the Very Large Campus with Clustering over the WAN site model:

•H.225 Trunk (Gatekeeper-Controlled)

•SIP Trunk

Table 2-44 describes the settings in the Trunk Configuration page for examples of both trunk types that were configured for the Very Large Campus with Clustering over the WAN site model. Thirty-six other trunks were configured but are not shown in this table.

Table 2-44 Trunk Configuration 

Field	H.225 Gatekeeper-Controlled Trunk Settings	SIP Trunk Settings
Device Name	RFD_SUB1_Trunk	SJC_DFW_SUB1_SIP-Trunk
Description	RFD_SUB1_Trunk	blank
Device Pool	DP-ICT1	DP_SIP1
Call Classification	OnNet	OnNet
Media Resource Group List	MRGL-SJC-ALLhw6608	<None>
Location	Hub_None	SJC
AAR Group	<None>	SJC
Tunneled Protocol	None	—
Packet Capture Mode	None	None
Packet Capture Duration	0	0
Media Termination Point Required	No (unchecked)	No (unchecked)
Retry Video Call as Audio	Yes (checked)	Yes (checked)
Wait for Far End H.245 Terminal Capability Set	No (unchecked)	—
Path Replacement Support	No (unchecked)	—
Transmit UTF-8 for Calling Party Name	No (unchecked)	No (unchecked)
Unattended Port	No (unchecked)	No (unchecked)
SRTP Allowed	No (unchecked)	—
MLPP Domain	<None>	<None>
Significant Digits	All	All
Connected Line ID Presentation	—	Default
Connected Name Presentation	—	Default
Calling Search Space	RFD_ICT_css	SJC_ICT_css
AAR Calling Search Space	<None>	SJC_ICT_css
Prefix DN	blank	blank
Redirecting Number IE Delivery- Inbound	Yes (checked)	—
Redirecting Diversion Header Delivery - Inbound	—	No (unchecked)
Enable Inbound Faststart	No (unchecked)	—
Calling Party Selection	Originator	Originator
Calling Line ID Presentation	Default	Default
Called party IE number type unknown	Cisco CallManager	—
Calling party IE number type unknown	Cisco CallManager	—
Called Numbering Plan	Cisco CallManager	—
Calling Numbering Plan	Cisco CallManager	—
Caller ID DN	blank	blank
Caller Name	—	blank
Redirecting Diversion Header Delivery - Outbound	—	No (unchecked)
Display IE Delivery	Yes (checked)	—
Redirecting Number IE Delivery- Outbound	Yes (checked)	—
Enable Outbound FastStart	No (unchecked)	—
Gatekeeper Name	10.9.22.99	—
Terminal Type	Gateway	—
Technology Prefix	1#*	—
Zone	RFD-GK-2	—
Destination Address	—	sip-trunks.dfw.com
Destination Address is an SRV Destination Port	—	Yes (checked)
Destination Port	—	0
MTP Preferred Originating Codec	—	711ulaw
Presence Group	—	Standard Presence Group
SIP Trunk Security Profile	—	Non Secure SIP Trunk Profile TCP
Rerouting Calling Search Space	—	SJC_ICT_css
Out-of-Dialog Refer Calling Search Space	—	SJC_ICT_css
SUBSCRIBE Calling Search Space	—	Subscribe_css
SIP Profile	—	Standard SIP Profile
DTMF Signaling Method	—	No Preference

Device > Device Settings > Device Profile

To access the Cisco Unified CallManager Administration web pages for adding and configuring device profiles, choose Device > Device Settings > Device Profile from the Cisco Unified CallManager Administration application.

Table 2-45 describes the settings in the Device Profile page for two of the device profiles that were configured for the Very Large Campus with Clustering over the WAN site model. Table 2-46 shows how a directory number was configured for each device profile example.

Two other device profiles were configured but are not shown in these tables.

Table 2-45 Device Profile Configuration 

Field	Settings for SCCP 7960 Phone	Settings for SIP 7971 Phone
Device Profile Name	emuser1-rfd	7971-EM
Description	blank	7971-EM
User Hold Audio Source	<None>	<None>
User Locale	<None>	<None>
Phone Button Template	Standard 7960 SCCP	Standard 7971 SIP
Softkey Template	Standard Feature	Standard User
Privacy	Default	Off
Ignore Presentation Indicators (internal calls only)	No (unchecked)	No (unchecked)
Module 1	<None>	—
Module 2	<None>	—
MLPP Domain	blank	<None>
MLPP Indication	Default	—
MLPP Preemption	Default	—
Login User ID	<None>	<None>

Table 2-46 Directory Number Configuration for EMUSER1-RFD and 7971-EM Device
Profiles 

Field	Settings for EMUSER1-RFD Device Profile (SCCP)	Settings for 7971-EM Device Profile (SIP)
Directory Number	51002	59016
Route Partition	internal_pt	internal_pt
Description	blank	59016
Alerting Name	rfd-51002	59016
ASCII Alerting Name	rfd-51002	59016
Allow Control of Device from CTI	Yes (checked)	Yes (checked)
Associated Devices	SEP000B46E9ADC6 emuser1-rfd CMM-51002	7971-EM
Voice Mail Profile	<None>	<None>
Calling Search Space	International_css	<None>
Presence Group	Standard Presence Group	Standard Presence Group
AAR Group	RFD	<None>
User Hold Audio Source	<None>	<None>
Network Hold Audio Source	<None>	<None>
Auto Answer	Auto Answer Off	Auto Answer Off
Forward All	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>
Secondary Calling Search Space for Forward All	RFD_css (SEP000B46E9ADC6)	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>
Forward Busy Internal	Voice Mail: No (unchecked) Destination: 29003 Calling Search Space: <None>	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>
Forward Busy External	Voice Mail: No (unchecked) Destination: 29003 Calling Search Space: <None>	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>
Forward No Answer Internal	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>
Forward No Answer External	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>
Forward No Coverage Internal	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>
Forward No Coverage External	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>	Voice Mail: No (unchecked) Destination: blank Calling Search Space: <None>
No Answer Ring Duration	blank	blank
Call Pickup Group	<None>	<None>
Target (Destination)	blank	blank
MLPP Calling Search Space	<None>	<None>
MLPP No Answer Ring Duration	blank	blank
Display (Internal Caller ID)	rfd-em-51002	59016
ASCII Display (Internal Caller ID)	rfd-em-51002	59016
Line Text Label	rfd-em-51002	59016
ASCII Line Text Label	rfd-em-51002	blank
External Phone Number Mask	21052XXXXX	blank
Message Waiting Lamp Policy	Use System Policy	Use System Policy
Ring Setting (Phone Idle)	Use System Default	Use System Default
Ring Setting (Phone Active)	Use System Default	Use System Default
Maximum Number of Calls	4	4
Busy Trigger	2	2
Caller Name	Yes (checked)	Yes (checked)
Caller Number	No (unchecked)	No (unchecked)
Redirected Number	No (unchecked)	No (unchecked)
Dialed Number	Yes (checked)	Yes (checked)

Device > Device Settings > SIP Profile

To access the Cisco Unified CallManager Administration web pages for adding and configuring SIP profiles, choose Device > Device Settings > SIP Profile from the Cisco Unified CallManager Administration application.

In addition to the default SIP Profiles, two additional profiles were configured for the Very Large Campus with Clustering over the WAN site model:

•7941 SIPProfile

•MP SIP Profile

Both profiles were configured almost exactly the same. Table 2-48 describes the settings in the SIP Profile Configuration page for these profiles.

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Note Although most configuration settings in this chapter were taken from the CallManager publisher in San Jose (SJC-RFD-PUB-1), the SIP Profile settings shown in this section were taken from a CallManager publisher in Dallas (DFW-PUB-1) that was responsible for managing SIP endpoints in the Dallas (DFW) location.

---

Table 2-47 SIP Profile Configuration for MP SIP Profile and 7941 SIP Profile 

Field	Setting
Name	sip profile, MP SIP Profile
Description	7941 SIP Profile, MP SIP Profile
Default MTP Telephony Event Payload Type	101
Redirect by Application	No (unchecked)
Disable Early Media on 180	No (unchecked)
Timer Invite Expires (seconds)	180
Timer Register Delta (seconds)	5
Time Register Expires (seconds)	3600
Timer T1 (msec)	500
Timer T2 (msec)	4000
Retry INVITE	6
Retry Non-INVITE	10
Start Media Port	16384
Stop Media Port	32766
Call Pickup URI	x-cisco-serviceuri-pickup
Call Pickup Group Other URI	x-cisco-serviceuri-opickup
Call Pickup Group URI	x-cisco-serviceuri-gpickup
Meet Me Service URI	x-cisco-serviceuri-meetme
User Info	None
DTMF DB Level	Nominal
Call Hold Ring Back	Off
Anonymous Call Block	Off
Caller ID Blocking	Off
Do Not Disturb Control	Admin
Telnet Level for 7940 and 7960	Disabled
Timer Keep Alive Expires (seconds)	120
Timer Subscribe Expires (seconds)	120
Timer Subscribe Delta (seconds)	5
Maximum Restrictions	70
Off Hook to First Digit Timer (microseconds)	15000
Call Forward URI	x-cisco-serviceuri-crwdall
Abbreviated Dial URI	x-cisco-serviceuri-abbrdial
Conference Join Enabled	Yes (checked)
RFC 2543 Hold	No (unchecked)
Semi Attended Transer	Yes (checked)
Enable VAD	No (unchecked)
Stutter Message Waiting	No (unchecked)
Call Stats	No (unchecked)

Device > Device Settings > Phone Services

To access the Cisco Unified CallManager Administration web pages for adding and configuring phone services for Cisco Unified IP phones, choose Device > Device Settings > Phone Services from the Cisco Unified CallManager Administration application.

Six IP phone services were configured for the Very Large Campus with Clustering over the WAN site model. Table 2-48 describes the settings in the Phone Services Configuration page for all six services.

Table 2-48 IP Phone Services Configuration 

IP Phone Service	Service Name/ ASCII Service Name	Service Description	Service URL	Parameters
DFW_MeetingPlace_Express	DFW MeetingPlace Express	DFW's MeetingPlace Express server	http://dfw-mpx1-7825.dfw.com:8080/MPAPI/ipphone/login?serverhost=dfw-mpx1-7825.dfw.com:8080	ipphone name wfpassword
Extension Mobility	Extension Mobility	blank	http://10.9.10.4:8080/emapp/EMAppServlet?device=#DEVICENAME#	blank
MeetingPlace	MeetingPlace	MeetingPlace IP Phone Services	http://sjc-rfd-mpweb-1.cisco.com/mpweb/scripts/7960mp.asp	ipphone username userpwd
Mobile Connect	Mobile Connect	Service for CMM SNR	http://10.9.20.20:8081/ip_phone/main.xml	dn
PhoneMessenger	PhoneMessenger	IP Phone Messenger	http://sjc-rfd-epas-1:8081/ippm/default?name=#DEVICENAME#	blank
ICD	icd	blank	http://10.9.12.25:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp	blank