Table Of Contents
Configuring WebConnect
About WebConnect
Prerequisites for Configuring WebConnect
Restrictions for Configuring WebConnect
WebConnect Concepts and Definitions
About Proxy Servers
Example of a Rollover Map
WebConnect and Segmented Meeting Access Environments
How to Configure WebConnect
Updating User Groups
Configuring Web Servers for WebConnect
Configuring a Site
Configuring a Rollover Map
Deleting a Rollover Map
Assigning Rollover Maps to User Groups
Configuring WebConnect
WebConnect provides seamless integration between multiple internal and external Web Servers through a single URL. Making use of a single database and a customer-defined rollover sequence, WebConnect ensures the availability of web conferencing resources while still offering the benefits of a consistent user experience.
•
About WebConnect
•How to Configure WebConnect
About WebConnect
Before you configure WebConnect, you should understand the following.
•Prerequisites for Configuring WebConnect
•Restrictions for Configuring WebConnect
•WebConnect Concepts and Definitions
•About Proxy Servers
•Example of a Rollover Map
•WebConnect and Segmented Meeting Access Environments
Prerequisites for Configuring WebConnect
•Verify that your system meets the requirements for WebConnect configuration by reviewing the System Requirements and Compatibility Matrix for Cisco Unified MeetingPlace, at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_device_support_tables_list.html.
•Install Cisco Unified MeetingPlace Web Conferencing and make sure that User Groups, Meeting Categories, and User Profiles are synchronized on all internal and dedicated external sites that are participating in a rollover map. If these parameters are not synchronized, rolled meetings will fail.
•Before users begin scheduling meetings by using WebConnect, make sure that user profile time zone settings are accurate. Using the default "localtime" setting can cause errors by scheduling rolled meetings for a different time of day.
•Make sure that time zone and profile information are synchronized between all internal and dedicated external sites.
•All Cisco Unified MeetingPlace "'internal"' Web Servers from a site must use a single, shared SQL Server. However, this can constitute a single point of failure for a multi-site internal Cisco Unified MeetingPlace Web deployment. Therefore, we highly recommend that you use a high availability server environment and network links to avoid any loss of performance and service.
•Cisco Unified MeetingPlace "external" (DMZ) Web Servers should not use a single, shared SQL Server. Each external Web Server must use a dedicated SQL Server.
Example:
You are configuring two sites, Site A and Site B, with internal and external Web Servers. After you install the internal Web Server(s) for Site A, install the internal Web Server(s) for Site B and have these use the same SQL Server that Site A uses. Use one dedicated SQL Server for the external Web Server(s) at Site A, and a different dedicated SQL Server for the external Web Server(s) at Site B. In this example, you would need three separate SQL Servers: one for the internal Web Servers at Site A and Site B, one for the external Web Server(s) at Site A, and one for the external Web Server(s) at Site B.
Related Topics
•About WebConnect
Restrictions for Configuring WebConnect
We do not support the WebConnect feature on UNIX systems.
Related Topics
•About WebConnect
WebConnect Concepts and Definitions
See the following table for definitions of key WebConnect concepts.
|
Concept
|
Definition
|
System |
A standalone Cisco Unified MeetingPlace Application Server. |
Site |
A natural group of systems on which users can schedule and host their meetings. •Sites are not limited to any geographical limitations. •Sites are limited to standalone or network configurations. •Servers that can be reached via Single Number Access must belong to the same site. •Currently, each site can only contain one system. |
External site |
A site that is outside your network and used for dedicated use. •External sites can have either the same features, for example, the ability to attach documents or access meeting recordings, or more features than sites that are on your network. •External sites sharing the same database is not a supported WebConnect configuration. |
Cisco Unified MeetingPlace services |
A suite of services that supports Cisco Unified MeetingPlace by offering a range of deployment options: •Managed Services—Equipment owned by Cisco installed at a customer site and connected to their network, but managed by the Cisco Unified MeetingPlace Services group. •Hosted Services—Equipment owned by Cisco installed off-site at a hosted facility but still connected to a dedicated customer network. Hosted Services is equivalent to a dedicated external site. For further information on Cisco Unified MeetingPlace Services, see your Cisco sales representative. |
Cisco Unified MeetingPlace image |
A collection of sites (internal and external) that end-users can roll across. •Separate images do not share database information, such as lists of meetings, or profile directories. •A site can be a member of several different images, for example, Cisco Unified MeetingPlace Services (a site) can be part of Image 1, which contains all sites within the U.S., as well as part of Image 2, which contains all sites within Asia Pacific. |
Rollover map |
The sequential mapping of sites within a Cisco Unified MeetingPlace image. |
Related Topics
•About WebConnect
•Example of a Rollover Map
About Proxy Servers
Cisco Unified MeetingPlace Web Conferencing supports most proxy servers on the market. If you are accessing it through a proxy server, set the proxy server as follows:
•Timeout value from 120 seconds to 300 seconds.
•Cache expiration policy set to "Explicit Expiration Information Only."
Related Topics
•About WebConnect
•Configuring a Web Server Behind a Proxy
Example of a Rollover Map
The ability to schedule Cisco Unified MeetingPlace web conferences is achieved through a single interface: the Cisco Unified MeetingPlace home page. End users are required to know only one URL regardless of which server they wish to schedule on.
After receiving a scheduling request, Cisco Unified MeetingPlace attempts to schedule on the first site indicated in the scheduler rollover map. If it cannot schedule this meeting on this site, it refers to the scheduler rollover map and attempts to schedule on the next listed site. For example, each map in the following table contains a different rollover sequence.
|
Map
|
Rollover Site 1
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Rollover Site 2
|
Rollover Site 3
|
Rollover Site 4
|
Map A |
Santa Clara |
San Francisco |
Dallas |
MP Services |
Map B |
San Francisco |
Santa Clara |
Dallas |
MP Services |
Map C |
Dallas |
Santa Clara |
MP Services |
N/A |
Map D |
Dallas |
San Francisco |
Santa Clara |
N/A |
If your user group is assigned to Map A and you schedule a meeting, the following occurs:
1. Cisco Unified MeetingPlace first attempts to schedule your meeting on the Santa Clara site.
2. If the Santa Clara site is unavailable, it then attempts to schedule according to the sequence outlined in your rollover map: San Francisco, and then Dallas, and finally Cisco Unified MeetingPlace Services.
When Cisco Unified MeetingPlace locates an available site, it schedules the meeting. If configured, a warning message prompting the user to confirm rollover to another site displays.
Note Recurring meetings will only roll if all meetings in a recurring chain fail to schedule on the initial site.
Related Topics
•See the "Configuring a Site" section for information on configuring the warning message.
•About WebConnect
WebConnect and Segmented Meeting Access Environments
In a segmented meeting access environment, where there are some Cisco Unified MeetingPlace Web Servers inside the corporate network and separate Web Servers in a DMZ reserved for external meetings, meetings scheduled on internal servers remain on internal servers throughout the rollover process. Meetings that are intended to be available on the external server roll to external servers.
Factors you should be aware of when configuring WebConnect for SMA environments include:
•Every site requires one external Web Server in the DMZ zone.
•To provide external users access to meetings, the meeting scheduler must use a profile that can schedule meetings on external Web Servers.
Related Topics
•About WebConnect
How to Configure WebConnect
Complete the following procedures in the order shown:
•Updating User Groups
•Configuring Web Servers for WebConnect
•Configuring a Site
•Configuring a Rollover Map
•Deleting a Rollover Map
•Assigning Rollover Maps to User Groups
Updating User Groups
Before You Begin
•Read the "Prerequisites for Configuring WebConnect" section.
•Read the "Restrictions for Configuring WebConnect" section.
•If you have user profiles assigned to groups, set their attribute values to Group Default. Altering the value of the group simultaneously alters the value of the profile.
Procedure
Step 1 Sign in to the end-user web interface.
Step 2 Click Admin.
Step 3 Click Replication Service.
Step 4 Choose Update All Groups from the Replication Service Command drop-down menu.
This triggers a complete group replication at the next update interval.
Step 5 Click Submit.
Any new User Groups created in Cisco Unified MeetingPlace automatically replicate from the Cisco Unified MeetingPlace Application Server to the SQL Server database.
What to Do Next
Proceed to the "Configuring Web Servers for WebConnect" section.
Configuring Web Servers for WebConnect
Before You Begin
Complete the "Updating User Groups" section.
Procedure
Step 1 Sign in to the end-user web interface.
Step 2 Click Admin.
Step 3 Click Web Server.
Step 4 Click the name of the Web Server that you want to configure.
Information about this server populates the "Edit" section of the page.
Step 5 Enter the host names of this server is this information is not already entered.
•Enter the Fully Qualified Domain Name (FQDN) of the Web Server or IP address for Hostname [Home Page].
•Enter the Fully Qualified Domain Name (FQDN) of the Web Server or IP address for Hostname [Web Conferencing].
Step 6 Scroll down to the "WebConnect Specific" section of the page.
Step 7 Indicate whether a proxy server is required for Require Proxy.
Step 8 (Optional) If you chose Yes for Step 7, complete the following:
a. Enter the proxy user login for Proxy User.
b. Enter the proxy password in the field provided.
c. Enter the hostname of the proxy server in the field provided.
d. Enter the proxy port used for your proxy server in the field provided.
Note The proxy port value depends on the setup of your Web Server and must match proxy server settings. The default setting is port 8080.
Step 9 Indicate whether the Web Server accepts Windows authentication for Require Web Server Authentication.
If a destination rollover site IIS Web Server requires basic or integrated Windows authentication, you will need to configure an account to access the destination.
Step 10 (Optional) If you chose Yes for Step 9, complete the following:
a. Enter the domain_name\user_login for Windows User Name.
b. Enter the Windows login password in the field provided.
Step 11 Click Submit.
What to Do Next
Proceed to the "Configuring a Site" section.
Related Topics
•About Proxy Servers
•Configuring User Authentication for Web Conferencing
Configuring a Site
Before You Begin
Complete the "Configuring Web Servers for WebConnect" section.
Procedure
Step 1 Sign in to the end-user web interface.
Step 2 Click Admin.
Step 3 Click Site.
Step 4 From the "View" section of the page, click the name of the site you want to configure.
Information about this site populates the "Edit" section of the page.
Step 5 Choose field options to configure the site.
•The Site Name entry on the Site administration page must match the Web Server Name entry on the Web Server administration page. This must be consistent for each site. If these entries do not match, searches will not display the same site name.
•Choose Yes for Warn before Rolling onto Site if you want to alert users that their meeting request is being moved to another site.
Step 6 Choose Yes for all parameters in the Site Customization Default Values section.
Choosing Yes synchronizes all of the Web Servers in this site to share the same parameters.
Step 7 Click Submit.
Step 8 Repeat Step 4 through Step 7 for each remaining site listed in the "View" section of the Site administration page.
Troubleshooting Tips
To delete a site from your image, choose it and click Delete. You can only delete external sites from an image.
What to Do Next
Proceed to the "Configuring a Rollover Map" section.
Related Topics
•Field Reference: Site Configuration Page
Configuring a Rollover Map
The rollover sequence tells Cisco Unified MeetingPlace Web Conferencing which site to contact, and in what order, in case of a scheduling failure.
Before You Begin
Complete the "Configuring a Site" section.
Procedure
Step 1 Sign in to the end-user web interface.
Step 2 Click Admin.
Step 3 Click Rollover Map.
Step 4 Choose your rollover map:
•To configure a new rollover map, enter a new map name in the Rollover Map Name field.
•To modify a previously configured rollover map, choose the rollover map you want to modify from the "View" section of the page. Information about this map populates the "Edit" section of the page with the Priority column automatically listing any internal sites followed by external sites.
Step 5 Configure your rollover map in the "Edit" section of the page.
a. Click the arrow next to the first drop-down menu under Site Name and choose the first site Cisco Unified MeetingPlace should attempt to schedule on.
Note This setting overrides any configuration settings established for a Schedule Home Server in the Cisco Unified MeetingPlace Administration Center.
b. (Optional) If you are creating a single-site rollover map for a group without rollover privileges, click Submit and continue with the "Assigning Rollover Maps to User Groups" section.
c. (Optional) If you are creating a multiple-site rollover map, choose the next scheduling site from the Site Name drop-down menu.
d. Repeat with each subsequent drop-down menu in the Site Name column.
Step 6 Click Submit.
Your newly defined rollover map displays in the "View" section of the page.
What to Do Next
Proceed to the "Assigning Rollover Maps to User Groups" section.
Deleting a Rollover Map
Procedure
Step 1 Sign in to the end-user web interface.
Step 2 Click Admin.
Step 3 Click Rollover Map.
Step 4 Scroll down to the "View" section of the page.
Step 5 Click the name of the Rollover map you want to delete.
Information about this rollover map populates the "Edit" section of the page.
Step 6 Click Delete.
Assigning Rollover Maps to User Groups
You must assign all groups to a rollover map. Users belonging to a group without a rollover map will receive error messages. Assign groups who should not have rollover privileges to a single-site rollover map.
Before You Begin
Complete the "Configuring a Rollover Map" section.
Procedure
Step 1 Sign in to the end-user web interface.
Step 2 Click Admin.
Step 3 Click User Group.
Step 4 Scroll down to the "View" section of the page.
Step 5 Choose the user group that you want to configure by doing one of the following:
•Click the name of the user group that you want to configure.
•If you cannot find your group, or the list is too lengthy, use the Search option as follows:
–Choose By Group Name, By Billing Code, or By Rollover Map Name.
–Enter your search term in the box provided and click Search.
–Click the Group Name of the user group you want to configure from the updated list.
Step 6 Choose a map from the Rollover Map drop-down menu.
Step 7 Click Submit.
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