Configure Conferencing

Configure Conferencing for an On-Premises Deployment

When you implement an on-premises deployment for Cisco Jabber, you can configure conferencing on-premises with Cisco Webex Meetings Server, or in the cloud in Cisco Webex Meetings Center.

Configure On-Premises Conferencing using WebEx Meetings Server

Procedure

  Command or Action Purpose
Step 1

Authentication with Cisco WebEx Meeting Center.

Step 2

Add Cisco Webex Meetings Server on Cisco Unified Communications Manager.

Complete this task if you have Cisco Unified Communications Manager release 9.x and later.
Step 3

Add Cisco WebEx Meetings Server on Cisco Unified Presence.

Complete this task if you have Cisco Unified Communications Manager Release 8.6 and Cisco Unified Presence.

Authenticate Cisco Webex Meetings Server

Procedure

To authenticate with Cisco Webex Meetings Server, complete one of the following options:

  • Configure single sign-on (SSO) with Cisco Webex Meetings Server to integrate with the SSO environment. In this case, you do not need to specify credentials for users to authenticate with Cisco Webex Meetings Server
  • Set a credentials source on Cisco Unified Communications Manager. If the users' credentials for Cisco Webex Meetings Server match their credentials for Cisco Unified Communications Manager IM and Presence Service or Cisco Unity Connection, you can set a credentials source. The client then automatically authenticates to Cisco Webex Meetings Server with the users' credential source.
  • Instruct users to manually enter credentials in the client.
What to do next

Add Cisco Webex Meetings Server on Cisco Unified Communications Manager

Add Cisco Webex Meetings Server on Cisco Unified Communications Manager

To configure conferencing on Cisco Unified Communications Manager, you must add a Cisco Webex Meetings Server.

Before you begin

Authenticate with Cisco Webex Meetings Server

Procedure
Step 1

Open the Cisco Unified CM Administration interface and select User Management > User Settings > UC Service.

The Find and List UC Services window opens.
Step 2

Select Add New.

Step 3

In the Add a UC Service section, from the UC Service Type drop-down list, select Conferencing and then select Next.

Step 4

Complete the following fields:

  • Product Type — Select Webex (Conferencing).

  • Name — Enter a name for the configuration. The name you specify is displayed when you add services to profiles. Ensure the name you specify is unique, meaningful, and easy to identify.

  • Hostname/IP Address — Enter the site URL for Cisco Webex MeetingsServer. This URL is case sensitive and must match the case that was configured for the site URL in Cisco Webex Meetings Server.

  • Port — Leave the default value.

  • Protocol — Select HTTPS.

Step 5

To use Cisco Webex as the single sign-on (SSO) identity provider, check User web conference server as SSO identity provider.

Note 

This field is available only if you select Webex (Conferencing) from the Product Type drop-down list.

Step 6

Select Save.

What to do next

Add the Cisco Webex Meetings Server to a Service Profile

Add the Cisco Webex Meetings Server to a Service Profile

After you add Cisco Webex Meetings Server and add it to a service profile, the client can access conferencing features.

Before you begin

Create a service profile.

Add Cisco Webex Meetings Server on Cisco Unified Communications Manager

Procedure
Step 1

Open the Cisco Unified CM Administration interface and select User Management > User Settings > Service Profile
Step 2

Find and select your service profile.

Step 3

In the Conferencing Profile section, from the Primary, Secondary, and Tertiary drop-down lists, select up to three instances of Cisco Webex Meetings Server.

Step 4

From the Server Certificate Verification drop-down list, select the appropriate value.

Step 5

From the Credentials source for web conference service drop-down list, select one of the following:

  • Not set—Select this option if the user does not have a credentials source that matches their Cisco Webex Meetings Server credentials or if you use SSO at the meeting site.
  • Unified CM - IM and Presence—Select this option if the Cisco Unified Communications Manager IM and Presence Service credentials for the user match their Cisco Webex Meetings Server credentials.
  • Voicemail—Select this option if the Cisco Unity Connection credentials for the user match their Cisco Webex Meetings Server credentials.
Note 

You cannot synchronize the credentials you specify in Cisco Unified Communications Manager with credentials you specify in Cisco Webex Meetings Server. For example, if you specify that instant messaging and presence credentials for a user are synchronized with their Cisco Webex Meetings Server credentials, the instant messaging and presence credentials for that user change. You must update the Cisco Webex Meetings Server credentials for that user to match that change.

Step 6

Select Save.

Add Cisco WebEx Meetings Server on Cisco Unified Presence

Before you begin

Add the Cisco Webex Meetings Server to a Service Profile

Procedure
Step 1

Open the Cisco Unified Presence Administration interface.

Step 2

Depending on your version of Cisco Unified Presence, select one of the following:.

  • Application > Cisco Jabber > Conferencing Server
  • Application > Cisco Unified Personal Communicator > Conferencing Server
Step 3

Select Add New.

The Conferencing Server Configuration window opens.
Step 4

Complete the following fields:

  • Name — Enter a name for the configuration. The name is displayed when you add services to profiles.

  • Hostname/IP Address — Enter the site URL for Cisco WebEx Meetings Server.

  • Port — Accept the default value.

  • Protocol — Select HTTPS.

  • Server Type — Select WebEx.

  • Site ID — You do not need to specify a value for this field.

  • Partner ID — You do not need to specify a value for this field.

Step 5

Select Save.

What to do next

Add Cisco WebEx Meetings Server to a Profile

Add Cisco WebEx Meetings Server to a Profile

After you add Cisco WebEx Meetings Server on Cisco Unified Presence and add it to a service profile, the client can access conferencing features.

Before you begin

Add Cisco WebEx Meetings Server on Cisco Unified Presence

Procedure
Step 1

Open the Cisco Unified Presence Administration interface.

Step 2

Depending on your version of Cisco Unified Presence, select one of the following:

  • Application > Cisco Jabber > Conferencing Profile
  • Application > Cisco Unified Personal Communicator > Conferencing Profile
Step 3

Select Add New.

The Conferencing Profile Configuration window opens.
Step 4

Complete the following fields:

  • Name — Enter a name for the configuration.

  • Description — Enter an optional description.

  • Primary Conferencing Server — Select the primary instance of Cisco WebEx Meetings Server.

  • Backup Conferencing Server — Select the backup instance of Cisco WebEx Meetings Server.

Step 5

From the Server Certificate Verification drop-down list, select one of the following:

  • Any Certificate
  • Self Signed or Keystore
  • Keystore Only
Step 6

To set this profile as the system default, check Make this the default Conferencing Profile for the system.

Step 7

In the Users in Profile section, select Add Users to Profile.

Step 8

In the Find and List Users window, select Find to retrieve a list of users.

Step 9

Select the appropriate users from the list and then select Add Selected.

The selected users are added to the profile.
Step 10

Select Save.

Configure Cloud-Based Conferencing Using WebEx Meeting Center

Procedure

  Command or Action Purpose
Step 1

Integration with Cisco WebEx Meeting Center.

Step 2

Authentication with Cisco WebEx Meeting Center.

Authenticate the client with Cisco WebEx Meeting Center using tightly coupled integration.
Step 3

Provide Conferencing Credentials.

Provide conferencing credentials to the client.
Step 4

Depending on your version of Cisco Unified Communications Manager, select one of the following:

Integration with Cisco WebEx Meeting Center

To integrate with Cisco WebEx Meeting Center in an on-premises deployment, select one of the following integration options:

  • Cloud-based integration — Cisco WebEx Meeting Center provides data, such as participant chat and roster lists, and audio and video capabilities.

  • Hybrid cloud-based integration — Cisco WebEx Meeting Center provides data, such as participant chat and roster lists, and a conferencing bridge provides audio and video capabilities.

Authentication with Cisco WebEx Meeting Center

You can authenticate the client with Cisco WebEx Meeting Center using tightly coupled integration. Tightly coupled integration refers to a configuration that you set up between Cisco WebEx Messenger and Cisco WebEx Meeting Center. When users authenticate with Cisco WebEx Messenger, it passes an authentication token back to the client. The client then passes that authentication token to Cisco WebEx Meeting Center. See the Overview of Tightly Coupled Integration topic for more information.

Provide Conferencing Credentials

Choose one of the following methods to provide conferencing credentials to the client:

  • Users individually specify their credentials in the Options window.

  • Users individually specify their credentials in the Meetings tab on the Preferences window.

  • You specify a credentials source on Cisco Unified Communications Manager when you apply the conferencing service to the service profile. See the topic in this section that describes how to add the conferencing server to the service profile for instructions.

Add Cisco WebEx Meeting Center

The first step to setting up conferencing on Cisco Unified Communications Manager is to add your details for Cisco WebEx Meeting Center.

Procedure
Step 1

Open the Cisco Unified CM Administration interface.

Step 2

Select User Management > User Settings > UC Service.

The Find and List UC Services window opens.
Step 3

Select Add New.

Step 4

In the Add a UC Service section, from the UC Service Type drop-down list, select Conferencing and then select Next.

Step 5

Complete the following fields:

  • Product Type — Select WebEx (Conferencing).

  • Name — Enter a name for the configuration. The name is displayed when you add services to profiles. Ensure the name you specify is unique, meaningful, and easy to identify.

  • Description — Enter an optional description.

  • Host Name/IP Address — Enter the Cisco WebEx Meeting Center site hostname. Do not enter an IP address.

  • Port — Enter the Cisco WebEx Meeting Center site port number.

  • Protocol — Select HTTPS.

Step 6

To use Cisco WebEx as the single sign-on (SSO) identity provider, checkUser web conference server as SSO identity provider.

Note 

This field is available only if you select WebEx (Conferencing) as the Product Type.

Step 7

Select Save.

What to do next

Add Cisco WebEx Meeting Center to a service profile.

Add Cisco WebEx Meeting Center to a Profile

After you add Cisco WebEx Meeting Center on Cisco Unified Communications Manager, you add Cisco WebEx Meeting Center to a service profile. The client can then retrieve the details for Cisco WebEx Meeting Center from the profile and access the conferencing features.

Before you begin

Create a service profile.

Procedure
Step 1

Open the Cisco Unified CM Administration interface.

Step 2

Select User Management > User Settings > Service Profile.

The Find and List Service Profiles window opens.

Step 3

Find and select your service profile.

The Service Profile Configuration window opens.

Step 4

Configure the Conferencing Profile section as follows:

  1. Select your service from the Primary drop-down list.

    Note 

    The client uses only the service you select from the Primary drop-down list. You do not need to select services from the Secondary or Tertiary drop-down lists.

  2. Select the appropriate value from the Server Certificate Verification drop-down list.

  3. Select one of the following from the Credentials source for web conference service drop-down list:

    • Not set — The user does not have a credentials source that matches their Cisco WebEx Meeting Center credentials.

    • Unified CM - IM and Presence — The user’s Cisco Unified Communications Manager IM and Presence Service credentials match their Cisco WebEx Meeting Center credentials.

    • Voicemail — The user’s Cisco Unity Connection credentials match their Cisco WebEx Meeting Center credentials.

    Restriction 

    You cannot specify a credentials source if you use an identity provider for authentication with Cisco WebEx Meeting Center.

    Important 

    If you select a credentials source, you must ensure that those credentials match the user’s Cisco WebEx Meeting Center credentials.

    There is no mechanism to synchronize the credentials you specify in Cisco Unified Communications Manager with credentials you specify in Cisco WebEx Meeting Center. For example, you specify that a user’s instant messaging and presence credentials are synchronized with the user’s Cisco WebEx Meeting Center credentials. The user’s instant messaging and presence credentials then change. You must update the user’s Cisco WebEx Meeting Center credentials to match that change.

Step 5

Select Save.

Set Up Cisco WebEx Meeting Center on Cisco Unified Presence

The client retrieves Cisco WebEx Meeting Center details from the conferencing profile on Cisco Unified Presence. You must add:

  • Details for Cisco WebEx Meeting Center

  • A Cisco WebEx Meeting Center profile

  • Users to the Cisco WebEx Meeting Center profile

Add Cisco WebEx Meeting Center

The first step to setting up conferencing on Cisco Unified Presence is to add your details for Cisco WebEx Meeting Center.

Procedure
Step 1

Open the Cisco Unified Presence Administration interface.

Step 2

Select Application > Cisco Jabber > Conferencing Server.

In some versions of Cisco Unified Presence, this path is as follows: Application > Cisco Unified Personal Communicator > Conferencing Server.

Step 3

Select Add New.

The Conferencing Server Configuration window opens.

Step 4

Specify details for Cisco WebEx Meeting Center in the following fields:

  • Name — Enter a name for the configuration. The name you specify displays when you add services to profiles.

  • Hostname/IP Address — Specify the hostname of the Cisco WebEx Meeting Center site.
    Note 

    You must specify a hostname, not an IP address.

  • Port — Specify a port number for the Cisco WebEx Meeting Center site.

  • Protocol — Select HTTPS from the drop-down list.

  • Server Type — Select WebEx from the drop-down list.

  • Site ID — Specify the optional primary site ID for Cisco WebEx Meeting Center.

  • Partner ID — Specify the optional appropriate partner ID for Cisco WebEx Meeting Center.

Step 5

Select Save.

Add Cisco WebEx Meeting Center to a Profile

After you add Cisco WebEx Meeting Center on Cisco Unified Presence, you add Cisco WebEx Meeting Center to a conferencing profile. The client can then retrieve the details for Cisco WebEx Meeting Center from the profile and access the conferencing features.

Procedure
Step 1

Open the Cisco Unified Presence Administration interface.

Step 2

Select Application > Cisco Jabber > Conferencing Profile.

In some versions of Cisco Unified Presence, this path is as follows: Application > Cisco Unified Personal Communicator > Conferencing Profile.

Step 3

Select Add New.

The Conferencing Profile Configuration window opens.

Step 4

Specify details for the profile in the following fields:

  • Name — Enter a name for the configuration.

  • Description — Enter an optional description.

  • Primary Conferencing Server — Select the primary Cisco WebEx Meeting Center site from the drop-down list.

    Note 

    The client uses only the site you select from the Primary Conferencing Server drop-down list. You do not need to select a site from the Backup Conferencing Server drop-down list.

  • Server Certificate Verification — Select one of the following from the drop-down list:

    • Any Certificate

    • Self Signed or Keystore

    • Keystore Only

Step 5

Select the Make this the default Conferencing Profile for the system checkbox to set this profile as the system default.

Step 6

Add users to the conferencing profile as follows:

  1. Select Add Users to Profile in the Users in Profile section.

    The Find and List Users dialog box opens.

  2. Select Find to retrieve a list of users.

  3. Select the appropriate users from the list.

  4. Select Add Selected.

    The selected users are added to the profile and the Find and List Users dialog box closes.

Step 7

Select Save.

Configure Conferencing for a Cloud-Based Deployment Using Cisco WebEx Meeting Center

Configure the appropriate settings with the Cisco WebEx Administration Tool and assign the meeting and conferencing capabilities to the appropriate users.

You can add more Cisco WebEx meeting sites in the Cisco Jabber client. However, you cannot add a meeting site that is configured for SSO, this site must be created in the Cisco WebEx Administration Tool.

Authentication with Cisco WebEx Meeting Center

  • Tightly Coupled Integration with the Cisco WebEx Messenger Service — Tightly coupled integration refers to a configuration that you set up between Cisco WebEx Messenger and Cisco WebEx Meeting Center.

    When users authenticate with Cisco WebEx Messenger, it passes an authentication token back to the client. The client then passes that authentication token to Cisco WebEx Meeting Center.

    See the Overview of Tightly Coupled Integration topic for more information.

  • Authentication with an Identity Provider — The client can redirect authentication from Cisco WebEx Meeting Center to an identity provider.

    To enable authentication with an identity provider, complete the following steps:

    1. Set up your identity provider as appropriate.

      When users attempt to authenticate with Cisco WebEx Meeting Center, the client redirects that authentication to your identity provider. Your identity provider then validates the credentials and passes an authentication token back to the client. The client then passes that token to Cisco WebEx Meeting Center to complete the authentication process.

    2. Specify Cisco WebEx Meeting Center credentials in the client interface.

    See the Using SSO with the Cisco WebEx and Cisco WebEx Meeting applications topic for more information about managing user identities with the Cisco WebEx Messenger service.

You can authenticate the client with Cisco WebEx Meeting Center using tightly coupled integration. Tightly coupled integration refers to a configuration that you set up between Cisco WebEx Messenger and Cisco WebEx Meeting Center. When users authenticate with Cisco WebEx Messenger, it passes an authentication token back to the client. The client then passes that authentication token to Cisco WebEx Meeting Center. See the Overview of Tightly Coupled Integration topic for more information.

Specify Conferencing Credentials in the Client

Users can specify their credentials in the Meetings tab on the Options window.

To open the Options window, select File > Options.

Users can specify their credentials in the Settings.

On the Settings screen, under Accounts, tap WebEx Meeting.

Users can specify their credentials in the Meetings tab on the Preferences window.