Introduction

Release Notes for Contact Center Solutions

This document includes updates on the Cisco Unified Contact Center Express (Unified CCX) solution and all related components such as Cisco Unified Intelligence Center (CUIC), Cisco Finesse, Customer Collaboration Platform (CCP).


Note


Cisco SocialMiner has been renamed as Customer Collaboration Platform (CCP).


In addition to the release notes in this document, see the release note compilations for the other contact center solutions at the following links:

Cisco Security Advisories

The Cisco Product Security Incident Response Team (PSIRT) is a dedicated, global team that manages the receipt, investigation, and public reporting of security vulnerability information that relates to Cisco products and networks.

For information on existing security issues, see Cisco Security Advisories, Responses, and Alerts at https://tools.cisco.com/security/center/publicationListing.x.