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Webex Contact Center Enterprise Reporting User Guide

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Book Title

Webex Contact Center Enterprise Reporting User Guide

  • PDF - Complete Book (3.99 MB)

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Updated:
April 30, 2025

Book Table of Contents

  • Preface
  • Cisco Unified Intelligence Center
  • Dashboards
  • Generate and Manage Reports
  • Permalinks
  • Schedule a Report
  • View Help
  • Unified Intelligence Center Gadgets in Cisco Finesse
  • Report Data Collection
  • All Fields Historical Reports
  • All Fields Real Time Reports
  • Outbound Historical Reports
  • Outbound Real Time Reports
  • Transitional Historical Reports
  • Transitional Real Time Reports
  • License Consumption Report
  • Live Data Reports

Notes

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This Document Applies to These Products

  • Webex Contact Center Enterprise