If your phone is wall-mounted or if the handset slips out of the cradle too easily, you may need to adjust the handset rest to ensure that the receiver does not slip out of the cradle.

You can change the angle of the phone to eliminate glare on the screen.

You need to connect the phone to the telephone network.

Mobile and Remote Access Through Expressway—If your administrator sets up Mobile and Remote Access Through Expressway and you connect your phone to the network, it connects to the Expressway server automatically.

You can secure your phone with a laptop cable lock up to 20 mm wide.

When you dial a number on your phone, you enter a series of digits. When you set up a speed-dial number, the speed-dial number must contain all the digits you need to make the call. For example, if you need to dial 9 to get an outside line, you enter the number 9 and then the number you want to dial.

You can also add other dialed digits to the number. Examples of additional digits include a meeting access code, an extension, a voicemail password, an authorization code, and a billing code.

The dial string can contain the following characters:

• 0 to 9

• Pound (#)

• Asterisk (*)

• Comma (,)—This is the pause character, and gives a 2- second delay in the dialing. You can have several commas in a row. For example, two commas (,,) represent a pause of 4 seconds.

The rules for dial strings are:

• Use the comma to separate the parts of the dial string.

• An authorization code must always precede a billing code in the speed-dial string.

• A single comma is required between the authorization code and the billing code in the string.

• A speed-dial label is required for speed dials with authorization codes and additional digits.

Before you configure the speed dial, try to dial the digits manually at least once to ensure that the digit sequence is correct.

Note	Your phone does not save the authorization code, billing code, or extra digits from the speed dial in the call history. If you press Redial after you connect to a speed-dial destination, the phone prompts you to enter any required authorization code, billing code, or additional digits manually.

Example

To set up a speed-dial number to call a person at a specific extension, and if you need an authorization code and billing code, consider the following requirements:

• You need to dial 9 for an outside line.

• You want to call 5556543.

• You need to input the authorization code 1234.

• You need to input the billing code 9876.

• You must wait for 4 seconds.

• After the call connects, you must dial the extension 56789#.

In this scenario, the speed-dial number is 95556543,1234,9876,,56789#.

Use the outer ring of the Navigation cluster to scroll through menus. Use the inner Select button of the Navigation cluster to select menu items.

If a menu item has an index number, you can enter the index number with the keypad to select the item.

You can interact with the features on your phone in several ways:

• Softkeys, located below the screen, give you access to the function displayed on the screen above the softkey. The softkeys change depending on what you are doing at the time. The More ... softkey shows you that more functions are available.

• Feature and line buttons, located on either side of the screen, give you access to phone features and phone lines.

  • Feature buttons—Used for features such as Speed dial or Call pickup, and to view your status on another line.

  • Line buttons—Used to answer a call or resume a held call. When not used for an active call, used to initiate phone functions, such as the missed calls display.

Feature and line buttons illuminate to indicate status:

• Green, steady—Active call or two-way intercom call

• Green, flashing—Held call

• Amber, steady—Privacy in use, one-way intercom call, Do Not Disturb (DND) active, or logged into a Hunt Group

• Amber, flashing—Incoming call or reverting call

• Red, steady—Remote line in use (shared line or Line Status)

• Red, flashing—Remote line on hold

Your administrator can set up some functions as softkeys or as feature buttons. You can also access some functions with softkeys or the associated hard button.

The phone screen shows information about your phone such as directory number, active call and line status, softkeys, speed dials, placed calls, and phone menu listings. The screen is made up of three sections: the header row, the middle section, and the footer row.

Figure 4. Cisco IP Phone 8800 Screen

We use the terms lines and calls in very specific ways to explain how to use your phone.

• Lines—Each line corresponds to a directory number or intercom number that others can use to call you. You have as many lines as you have directory numbers and phone line icons.

• Calls—Each line can support multiple calls. By default, your phone supports two connected calls per line, but your administrator can adjust this number according to your needs.

  Only one call can be active at any time; other calls are automatically placed on hold.

  Here is an example: If you have two lines and each line supports four calls, then you could have up to eight connected calls at one time. Only one of those calls is active and the other seven are held calls.

Bluetooth is supported on Cisco IP Phone 8851 and 8861.

If your phone supports Bluetooth, use a Bluetooth headset and connect your mobile phone or tablet to the phone.

Bluetooth connections work best when you're within 3 to 6 feet (1 to 2 meters) from your phone, but you might be able to be as far away as 66 feet (20 meters). The Bluetooth connection can degrade if you have a barrier (wall, door, window), large metal object, or other electronic devices between your phone and the connected device.

To connect a mobile device or headset to your phone with Bluetooth, start by pairing the device with your phone. You can pair up to three devices. If you try to pair more than three devices, you are prompted to delete one device.

After the headset or mobile device is paired, the phone connects to the headset or mobile device when the headset or mobile device is turned on.

When you pair a device, you can set the Bluetooth mode to Phone, Handsfree or Both. Phone allows you to use only a Bluetooth headset. Handsfree allows you to use only your mobile phone. Both allows you to use both a headset and a mobile phone.

When you use a Bluetooth headset and mobile devices with your phone, keep these things in mind:

• The last Bluetooth headset or mobile device connected with the phone is the default device that the phone uses.

• You can have only one active connection at any time. For example, you can have a Bluetooth headset or a mobile phone active.

• The phone supports one device of each type. For example, you cannot connect two Bluetooth headsets.

• You can connect one mobile device at any time. For example, if your Bluetooth headset is active, and you connect a mobile phone, the Bluetooth headset disconnects.

• Your Bluetooth device will reconnect if you move back into range, or if it restarts.

When your phone is powered off to save energy, the phone screen is blank.

Cisco IP Phones provide accessibility features for the vision impaired, the blind, and the hearing and mobility impaired.

You can also find more information about accessibility at this Cisco website:

http:/​/​www.cisco.com/​web/​about/​responsibility/​accessibility/​index.html