Contacts

Corporate Directory

You can look up a coworker's number from your phone, which makes it easier to give them a call. Your administrator sets up and maintains the directory.

Your phone supports three types of corporate directories—Lightweight Directory Access Protocol (LDAP) Directory, Broadsoft Directory, and a Cisco XML Directory.

Dial a Contact in the Corporate Directory

Procedure
    Step 1   Press Contacts .
    Step 2   Select Corporate Directory.
    Step 3   Select a search criteria.
    Step 4   Enter your search criteria and press Submit.
    Step 5   Select the contact and press Dial.

    Broadsoft Directory

    You can search and view your personal, group, and enterprise contacts in your Broadsoft Directory, which makes it easier to give them a call. Your administrator configures the Broadsoft Directory in your phone. This application feature uses BroadSoft's Extended Services Interface (XSI).

    Search for a Contact in Your Broadsoft Directory (Simple Search)

    Before You Begin

    • Your administrator enables the Broadsoft Directory in your phone.

    • You or your administrator sets up your Broadsoft Directory user group type as Enterprise, Group, or Personal.

    Procedure
      Step 1   Press Contacts .
      Step 2   Select Broadsoft Directory. You may see the name as the directory name that you have configured for your Broadsoft Directory.
      Step 3   Select Simple Search.
      Step 4   Enter your search criteria, and press Submit.

      Search for a Contact in Your BroadSoft Directory (Advance Search)

      Before You Begin

      Set up your Broadsoft Directory user group type as Enterprise or Group.

      Procedure
        Step 1   Press Contacts .
        Step 2   Select BroadSoft Directory.
        Step 3   Select Advance Search.
        Step 4   Select a search criteria. You can search a contact in the BroadSoft directory by Last Name, First Name, User ID, Number, Extension, Department, and Email.
        Step 5   Enter your search criteria, and press Submit.

        Edit Your Contact Type in Your Broadsoft Directory

        Procedure
          Step 1   Press Contacts .
          Step 2   Select the Broadsoft Directory.
          Step 3   Press Option.
          Step 4   Select Edit Settings.
          Step 5   Select the Type field. You can select Enterprise, Group, or Personal as your Broadsoft Directory contact type.
          Step 6   Press Save to apply the change.

          Edit Your BroadSoft Directory Name

          Procedure
            Step 1   Press Contacts .
            Step 2   Select the Broadsoft Directory.
            Step 3   Press Option.
            Step 4   Select Edit Settings.
            Step 5   Edit the Directory Name field.
            Step 6   Press Save to apply the change.

            Edit the Server Name of Your Broadsoft Directory

            Procedure
              Step 1   Press Contacts .
              Step 2   Select the Broadsoft Directory.
              Step 3   Press Option.
              Step 4   Select Edit Settings.
              Step 5   Select Host Server.
              Step 6   Press Edit and modify the server entry.
              Step 7   Edit the Host Server field.
              Step 8   Press Save to apply the change.

              Edit User ID of Your Broadsoft Directory

              Procedure
                Step 1   Press Contacts .
                Step 2   Select the Broadsoft Directory.
                Step 3   Press Option.
                Step 4   Select Edit Settings.
                Step 5   Select UserID.
                Step 6   Press Edit and modify the user id of your Broadsoft Directory.
                Step 7   Press Apply to save the change.
                Step 8   Edit the User ID field.
                Step 9   Press Save to apply the change.

                Edit Your Broadsoft Directory Password

                Procedure
                  Step 1   Press Contacts .
                  Step 2   Select the Broadsoft Directory.
                  Step 3   Press Option.
                  Step 4   Select Edit Settings.
                  Step 5   Select Password.
                  Step 6   Press Edit and modify the entry.
                  Step 7   Press Apply to save the change.
                  Step 8   Edit the Password field.
                  Step 9   Press Save to apply the change.

                  LDAP Directory

                  The Cisco IP Phone supports Lightweight Directory Access Protocol (LDAP) v3. You can search for a specified LDAP directory for a name, phone number, or both. LDAP-based directories, such as Microsoft Active Directory 2003 and OpenLDAP-based databases, are supported.

                  Search for a Contact in Your LDAP Directory

                  Procedure
                    Step 1   Press Contacts .
                    Step 2   Select LDAP Directory.
                    Step 3   Enter your search criteria. You can search by first name and last name of a contact.
                    Step 4   Press Submit.

                    Personal Address Book

                    Add a New Contact to Your Personal Address Book

                    Procedure
                      Step 1   Press Contacts .
                      Step 2   Select Personal Address Book.
                      Step 3   Press Add or you can press the Select button.
                      Step 4   Enter a name and at least one phone number.
                      Step 5   Select a custom ringtone for the contact.
                      Step 6   Press Save to add the entry to your personal directory.

                      Add a New Contact to Your Personal Address Book with Phone Web Page

                      Procedure
                        Step 1   On the phone web page, select User Login > Personal Directory.
                        Step 2   Click Add to Personal Directory.
                        Step 3   Add last name, first name, and number.
                        Step 4   Click Submit All Changes.

                        Search for a Contact in Your Personal Address Book

                        Procedure
                          Step 1   Press Contacts .
                          Step 2   Select Personal Address Book.
                          Step 3   Select Option > Search.
                          Step 4   Enter the address entry to search for, and press Submit.

                          You can only search by name (case insensitive). Search by number is not supported.

                          Call a Contact in Your Personal Address Book

                          Procedure
                            Step 1   Press Contacts .
                            Step 2   Select Personal Address Book and search for an entry.
                            Step 3   Select the personal address book entry that you want to dial.
                            Step 4   Press Call.

                            Edit a Contact in Your Personal Address Book

                            Procedure
                              Step 1   Press Contacts .
                              Step 2   Select Personal Address Book and search for an entry.
                              Step 3   Select the entry you want to change.
                              Step 4   Press the Select key.
                              Step 5   Modify the entry information.
                              Step 6   Press Save to modify a phone number.

                              Remove a Contact from Your Personal Address Book

                              Procedure
                                Step 1   Press Contacts .
                                Step 2   Select Personal Address Book.
                                Step 3   Select Search address entry.
                                Step 4   Select the address entry and press Option > Delete to delete the entry.