Table Of Contents
Monitoring Cisco SIP IP Phones
How to Use the Command-Line Interface to Monitor Phones
How to Use the Phone Menus to Access Status Information
Monitoring Cisco SIP IP Phones
This chapter provides information on the following:
•How to Use the Command-Line Interface to Monitor Phones
•How to Use the Phone Menus to Access Status Information
How to Use the Command-Line Interface to Monitor Phones
You can use Telnet or a console to connect to your Cisco IP Phone 7960G/7940G, and you can and use the command-line interface (CLI) to debug or troubleshoot the phone. Table 5-1 shows the available CLI commands and their syntax.
Note•You need the phone IP address to use the CLI in a Telnet session. To get the IP address, select Settings > Network Configuration > IP Address. The default Telnet password is "cisco."
•You can conduct only two Telnet sessions at any time.
•The phone cannot originate a Telnet session to another address.
Table 5-1 describes the available commands.
Output Examples
Phone Status
The following sample output shows that the proxy servers are not configured:
Phone1> show statusCurrent Phone Status------------------------------W351 unprovisioned proxy_emergencyW350 unprovisioned proxy_backupTelnet Session
The following sample output shows the initial Telnet session using a UNIX server:
UNIX% telnet 10.18.10.10
Trying 10.18.10.10...Connected to 10.18.10.10.Escape character is '^]'.Password :*****Cisco Systems, Inc. Copyright 2000-2003Cisco IP phone MAC: 0000:00c0:0d00Loadid: SW: P0S3-05-8-10 ARM: PAS3ARM1 Boot: PC13K030 DSP: PS03AT36TTY Status
The following sample output shows TTY status:
Phone1> tty echo on
Current States:echo is 1mon is 1timeout is 3600 secondsprompt is anyone>level is 2 - PrivilegedString Pool Configuration
The following sample output shows a string for each node:
Phone1> show strpoolnode_id refcount string1 1 sip:48@10.18.192.2302 1 sip:48@10.18.192.2303 1 sip:47@10.18.192.2304 1 sip:47@10.18.192.2305 1 sip:46@10.18.192.2306 1 sip:46@10.18.192.2307 1 sip:duval@10.18.192.2308 1 sip:duval@10.18.192.2309 1 sip:44@10.18.192.23010 1 sip:44@10.18.192.23011 1 sip:43@10.18.192.23012 1 sip:43@10.18.192.23013 1 123414 1 2564015 1 26295@10.18.192.23016 1 333317 1 user3318 1 343419 1 user3420 1 363621 1 user3622 1 373723 1 user3724 1 383825 1 user3826 1 53@10.18.192.23027 1 user5328 1 5429 1 user5430 1 555010031 1 user132 1 555010133 1 555010234 1 Fid Mantel35 1 919555010336 1 ciscotest@abccompany37 1 Fid Mantel38 1 croquet@abc.sip.com39 1 handball@abc.sip.com40 1 PGA41 1 919555010442 1 555010543 1 555010644 1 53@10.18.192.23045 1 user5346 1 343447 1 user3448 1 3333@10.18.192.23049 1 333350 1 mickelson51 1 pga tour52 -1Memory Map
The following sample output shows the memory usage:
Phone1> show memorymap===== MEMORY MAP START =====free blocks : 11, free block space: 83500, largest free block: 73908used blocks : 302, used block space: 34944, largest used block: 4016wasted block: 1252, str_lib space : 4864used space excluding str_lib space : 30080===== MEMORY MAP END =====Memory Stacks and Buffer Lists
The following sample output shows the stacks and buffer sizes:
Phone1> show stacksUse show stacks N where N is the task numberTask: SOC (26) stkhi=0048b174 stklo=0048b973 Size=2048 Unused=1320Task: RTP (25) stkhi=0048b974 stklo=0048c173 Size=2048 Unused=1924Task: PHN (24) stkhi=0048c174 stklo=0048d173 Size=4096 Unused=2060Task: GSM (23) stkhi=0048d174 stklo=0048e973 Size=6144 Unused=5972Task: SIP (22) stkhi=0048e974 stklo=00490973 Size=8192 Unused=3268Task: GUI (21) stkhi=00490974 stklo=00491973 Size=4096 Unused=1012Task: NET (19) stkhi=00491974 stklo=00492173 Size=2048 Unused=536Task: CFG (18) stkhi=00492174 stklo=00492973 Size=2048 Unused=912Task: TTY (17) stkhi=00492974 stklo=00493973 Size=4096 Unused=3036Task: AUD (16) stkhi=00493974 stklo=00494173 Size=2048 Unused=1724Task: PTMR (28) stkhi=00494174 stklo=00494973 Size=2048 Unused=1932Task: TMR (27) stkhi=004bb60c stklo=004bbe0b Size=2048 Unused=1652Buffer Lists:Lst: SOC Length:000 Max:006 Head:0x00000000 Tail:0x004bed2cLst: PHN Length:000 Max:001 Head:0x00000000 Tail:0x004beac0Lst: GSM Length:000 Max:000 Head:0x00000000 Tail:0x004bee6cLst: SIP Length:000 Max:010 Head:0x00000000 Tail:0x004bee48Lst: RTP Length:000 Max:000 Head:0x00000000 Tail:0x004beae4Lst: CFG Length:000 Max:003 Head:0x00000000 Tail:0x004bed50Lst: TTY Length:000 Max:001 Head:0x00000000 Tail:0x004bea9cLst: NET Length:000 Max:005 Head:0x00000000 Tail:0x004bed74Lst: PktBuf Length:010 Max:020 Head:0x0048a974 Tail:0x00486174Lst: TcpBuf Length:005 Max:006 Head:0x00480174 Tail:0x0047f174Lst: SysBuf Length:040 Max:040 Head:0x0047d374 Tail:0x00479d74Lst: GuiBufTmr Length:005 Max:005 Head:0x004950b4 Tail:0x00495094Lst: DSPBuf Length:030 Max:030 Head:0x00478bd4 Tail:0x00478b74Lst: DSP_Msg Length:000 Max:002 Head:0x00000000 Tail:0x004beb98Lst: DSP_Msg (KA) Length:000 Max:001 Head:0x00000000 Tail:0x004bebbcAbort Vector
The following sample output shows the last recorded abort:
Phone1> show abort_vectorThe Last Abort Vector Recorded [0x0]Flash Memory
The following sample output shows the image version that is loaded in flash memory:
Phone1> show flashAPP1: loadid:P0S3-05-8-10 apid:PAS3ARM1 flags:80000001 Comp Chksum: OKchksum:00003371 applen:00078518 cmpchksum:00005e27 cmplen:0005ce54APP2: loadid:P0S3-05-8-10 apid:PAS3ARM1 flags:80000001 Comp Chksum: OKchksum:00003371 applen:00078518 cmpchksum:00005e27 cmplen:0005ce54DSP: id:PS03AT36 flags:00000000 Chksum: OKchksum:00001c7a applen:00016d90 cmpchksum:00000000 cmplen:00000000DSP Status
The following sample output shows the status of the DSPs:
Phone1> show dspstateDSP State : READYDSP Audio mode : NoneDSP IsStreaming flag : FalseKeep Alive Pending : FalseRinger state : Offnumber : 2volume (dB) : -17Progress tone state : OffNumber of DSP resets since boot : 0Times DSP was not able to get a buffer: 0Volumes.. (Range 0 -> 248)Speaker - 128Headset - 144Handset - 144Ringer - 56RTP Status
The following sample output shows the status of RTP:
Phone1> show rtpRTP Packets Rx: 0RTP Packets Tx: 0anyone> show ethernet ?Ethernet Mib:---------------------------------------------------ResErr 00000007, RcvCnt 00001831, RcvErr 00000000, DrpCnt 00000007BrdCst 00001205, TooLng 00000002, TxCnt 00000398, TxQCnt 00000000TxQue 00000000, TxQMax 00000000, TxXCol 00000000, TxFram 00000398Overflow Counters...UDP 00000000, ICMP 00000000, NonIP 00000000, TCP 00000000CDP 00000000, Unknown 00000000, Arp 00000000Use 'clear ethernet' to clear dataTCP Status
The following sample output shows the status of TCP:
Phone1> show tcpCurrent TCP status...TCP MIBListenersSlot State Port1 LISTEN 58882 CLOSED 00003 CLOSED 00004 CLOSED 00005 CLOSED 00006 CLOSED 00007 CLOSED 00008 CLOSED 0000ConnectionsConn State Rem Address RPort LPort1 ESTABLISHED 10.70.67.166 56455 000232 LISTEN 10.70.67.166 56451 000233 CLOSED 0.0.0.0 00000 000004 CLOSED 0.0.0.0 00000 000005 CLOSED 0.0.0.0 00000 000006 CLOSED 0.0.0.0 00000 000007 CLOSED 0.0.0.0 00000 000008 CLOSED 0.0.0.0 00000 00000StatisticsActOpens:00000001 PsvOpen:00000001 AttFail:00000000 EstRsts:00000000CurrEstab:00000001 InSegs:00000530 OutSegs:00000330 RetransSegs:00000000OutPeer:00000011 InErrs:00000000 OutRsts:00000001 PktBufErrs: 00000000Telnet StatsConn#1 Throttles:00000000Conn#2 Throttles:00000000Dial-Plan Configuration
The following sample output shows the dial plan:
Phone1> show dialplanDialplan is....01. Pattern: 0 Rewrite:Timeout: 0001 UserMode: Phone RouteMode: Default02. Pattern: 9,011* Rewrite:Timeout: 0006 UserMode: Phone RouteMode: Default03. Pattern: 9,0 Rewrite:Timeout: 0008 UserMode: Phone RouteMode: Default04. Pattern: 9,11 Rewrite:Timeout: 0000 UserMode: Phone RouteMode: Emergency05. Pattern: w! Rewrite:Timeout: 0001 UserMode: Phone RouteMode: Emergency06. Pattern: 9,.11 Rewrite:Timeout: 0000 UserMode: Phone RouteMode: Default07. Pattern: 9,101............... Rewrite:Timeout: 0000 UserMode: Phone RouteMode: Default08. Pattern: 9,10.............. Rewrite:Timeout: 0000 UserMode: Phone RouteMode: Default09. Pattern: 9,10* Rewrite:Timeout: 0006 UserMode: Phone RouteMode: Default10. Pattern: 9,1.......... Rewrite:Timeout: 0000 UserMode: Phone RouteMode: Default11. Pattern: 9000 Rewrite:Timeout: 0000 UserMode: Phone RouteMode: Default12. Pattern: 9,....... Rewrite:Timeout: 0000 UserMode: Phone RouteMode: Default13. Pattern: .......... Rewrite: 91%sTimeout: 0015 UserMode: Phone RouteMode: Default14. Pattern: * Rewrite:Timeout: 0015 UserMode: Unspecified RouteMode: DefaultPersonal Directory Configuration
The following sample output shows the entries in the personal directory of the phone:
Phone1> show personaldir0: 28 (L1/T45) 2003/2/27 17:04:29 "1234"1: 1667 (L1/T45) 2003/7/8 15:10:15 "3333"2: 42 (L2/T45) 2003/7/8 15:10:23 "3434"3: 20 (L4/T45) 2003/7/8 15:08:42 "3636"4: 8 (L5/T45) 2003/7/8 15:08:49 "3737"5: 35 (L6/T45) 2003/7/8 15:09:02 "3838"6: 326 (L1/T45) 2003/7/8 11:08:53 "53@10.10.10.0"7: 65 (L1/T45) 2003/6/26 14:42:49 "54"8: 53 (L1/T45) 2003/3/31 17:04:17 "5550100"9: 6 (L1/T45) 2002/12/20 13:42:50 "5550110"Kazoo-9 Phone10: 13 (L1/T45) 2002/8/29 16:38:14 "9195550111"11: 6 (L1/T45) 2002/3/1 12:37:29 "9195550111@abc.com"Fid Mantel12: 12 (L1/T45) 2002/1/7 17:42:10 "9195550111"13: 6 (L1/T45) 2003/7/9 17:07:54 "5550111"14: 5 (L1/T45) 2002/3/8 17:19:59 "ciscotest@abc.com"Fid Mantel15: 41 (L3/T45) 2000/1/5 15:56:17 "croquet@abc.sip.com"16: 77 (L3/T45) 2000/1/5 15:55:48 "handball@abc.sip.com"PGA17: 4 (L1/T45) 2002/5/13 13:16:57 "5550111"18: 25 (L1/T45) 2002/7/25 10:57:02 "5550111"555010019: 153 (L1/T45) 2002/7/24 15:06:23 "53@10.10.10.10"20: 8 (L1/T45) 2002/7/23 15:02:52 "3434"21: 15 (L1/T45) 2002/7/16 10:09:15 "3333@10.10.10.10"22: 601 (L1/T45) 2002/7/25 18:08:47 "3333"23: 5 (L3/T45) 2003/7/8 15:10:44 "mickelson"PGAtourLSM Parameters
The following sample output shows the LSM parameters:
Phone1> show lsm------------------ LSM lcbs -------------------i call_id line state lcb-----------------------------------------------0 0 0 IDLE 0x004e1f001 0 0 IDLE 0x004e1f142 0 0 IDLE 0x004e1f283 0 0 IDLE 0x004e1f3c4 0 0 IDLE 0x004e1f505 0 0 IDLE 0x004e1f64FSM Parameters
The following sample output shows the FSM parameters:
Phone1> show fsm----------------------------- FSM fcbs ------------------------------i call_id fcb type state dcb cb---------------------------------------------------------------------0 0 0x004e2628 UNDEFINED IDLE 0x00000000 0x000000001 0 0x004e2644 UNDEFINED IDLE 0x00000000 0x000000002 0 0x004e2660 UNDEFINED IDLE 0x00000000 0x000000003 0 0x004e267c UNDEFINED IDLE 0x00000000 0x000000004 0 0x004e2698 UNDEFINED IDLE 0x00000000 0x000000005 0 0x004e26b4 UNDEFINED IDLE 0x00000000 0x000000006 0 0x004e26d0 UNDEFINED IDLE 0x00000000 0x000000007 0 0x004e26ec UNDEFINED IDLE 0x00000000 0x000000008 0 0x004e2708 UNDEFINED IDLE 0x00000000 0x000000009 0 0x004e2724 UNDEFINED IDLE 0x00000000 0x0000000010 0 0x004e2740 UNDEFINED IDLE 0x00000000 0x0000000011 0 0x004e275c UNDEFINED IDLE 0x00000000 0x0000000012 0 0x004e2778 UNDEFINED IDLE 0x00000000 0x0000000013 0 0x004e2794 UNDEFINED IDLE 0x00000000 0x0000000014 0 0x004e27b0 UNDEFINED IDLE 0x00000000 0x0000000015 0 0x004e27cc UNDEFINED IDLE 0x00000000 0x0000000016 0 0x004e27e8 UNDEFINED IDLE 0x00000000 0x0000000017 0 0x004e2804 UNDEFINED IDLE 0x00000000 0x00000000FSMDEF Parameters
The following sample output shows the FSMDEF parameters:
Phone1> show fsmdef all-------- FSMDEF dcbs --------i call_id dcb line-----------------------------0 0 0x004e1f84 01 0 0x004e2084 02 0 0x004e2184 03 0 0x004e2284 04 0 0x004e2384 05 0 0x004e2484 0FSMXFR Parameters
The following sample output shows the FSMXFR parameters:
Phone1> show fsmxfr------------------------ FSMXFR xcbs -------------------------i xfr_id xcb type method xfr_call_id cns_call_id--------------------------------------------------------------0 0 0x004e25c4 0 0 0 01 0 0x004e25f0 0 0 0 0FIM Parameters
The following sample output shows the FIM parameters:
Phone1> show fim--------------------------------- FIM icbs ----------------------------------i call_id type icb next_chn next_icb cb scb-----------------------------------------------------------------------------0 0 HEAD 0x004e2878 0x004e28c8 0x004e288c 0x00000000 0x004e282c1 0 CNF 0x004e288c 0x00000000 0x004e28a0 0x00000000 0x004e283c2 0 XFR 0x004e28a0 0x00000000 0x004e28b4 0x00000000 0x004e284c3 0 DEF 0x004e28b4 0x00000000 0x00000000 0x00000000 0x004e285c4 0 HEAD 0x004e28c8 0x004e2918 0x004e28dc 0x00000000 0x004e282c5 0 CNF 0x004e28dc 0x00000000 0x004e28f0 0x00000000 0x004e283c6 0 XFR 0x004e28f0 0x00000000 0x004e2904 0x00000000 0x004e284c7 0 DEF 0x004e2904 0x00000000 0x00000000 0x00000000 0x004e285c8 0 HEAD 0x004e2918 0x004e2968 0x004e292c 0x00000000 0x004e282c9 0 CNF 0x004e292c 0x00000000 0x004e2940 0x00000000 0x004e283c10 0 XFR 0x004e2940 0x00000000 0x004e2954 0x00000000 0x004e284c11 0 DEF 0x004e2954 0x00000000 0x00000000 0x00000000 0x004e285c12 0 HEAD 0x004e2968 0x004e29b8 0x004e297c 0x00000000 0x004e282c13 0 CNF 0x004e297c 0x00000000 0x004e2990 0x00000000 0x004e283c14 0 XFR 0x004e2990 0x00000000 0x004e29a4 0x00000000 0x004e284c15 0 DEF 0x004e29a4 0x00000000 0x00000000 0x00000000 0x004e285c16 0 HEAD 0x004e29b8 0x004e2a08 0x004e29cc 0x00000000 0x004e282c17 0 CNF 0x004e29cc 0x00000000 0x004e29e0 0x00000000 0x004e283c18 0 XFR 0x004e29e0 0x00000000 0x004e29f4 0x00000000 0x004e284c19 0 DEF 0x004e29f4 0x00000000 0x00000000 0x00000000 0x004e285c20 0 HEAD 0x004e2a08 0x00000000 0x004e2a1c 0x00000000 0x004e282c21 0 CNF 0x004e2a1c 0x00000000 0x004e2a30 0x00000000 0x004e283c22 0 XFR 0x004e2a30 0x00000000 0x004e2a44 0x00000000 0x004e284c23 0 DEF 0x004e2a44 0x00000000 0x00000000 0x00000000 0x004e285c----------------------- FIM scbs -----------------------i type scb sm get_cb free_cb--------------------------------------------------------0 HEAD 0x004e282c 0x00000000 0x00000000 0x000000001 CNF 0x004e283c 0x004c0ca8 0x00457bcf 0x0044e2912 XFR 0x004e284c 0x004c1414 0x00457bcf 0x0043f7553 DEF 0x004e285c 0x004bf28c 0x00457bcf 0x0042896bRegistration Assignments
The following sample output shows the registration of the proxy ports:
Phone1> show registerLINE REGISTRATION TABLEProxy Registration: ENABLED, state: REGISTEREDline APR state timer expires proxy:port---- --- ------------- ---------- ---------- ----------------------------1 .11 REGISTERED 3595 2539 10.18.192.230:50602 .11 REGISTERED 3595 2539 10.18.192.230:50603 .11 REGISTERED 3595 2539 10.18.192.230:50604 .11 REGISTERED 3595 2540 10.18.192.230:50605 .11 REGISTERED 3595 2543 10.18.192.230:50606 .11 REGISTERED 3595 2543 10.18.192.230:50601-BU .1x NONE 0 0 undefined:0Note: APR is Authenticated, Provisioned, RegisteredNetwork Flash Configuration
The following sample output shows the network configuration that resides in flash memory:
Phone1> show network------ Network *FLASH* Configuration ------Platform : Cisco IP Phone 7960Elasped Time: 00:17:57dhcp_server : 10.18.192.230my_ip_addr : 10.18.199.14subnet_mask : 255.255.255.0defaultgw : 10.18.199.1dyn_dns_addr_1 : 0.0.0.0dyn_dns_addr_2 : 0.0.0.0dns_addr : 10.18.192.48tftp_addr : 10.10.92.150dyn_tftp_addr : 0.0.0.0my_mac_addr : 0030:94c2:5d40domain_name : sip.commy_name : SIP003094C25D40Status Flags : 12300000Running Network Configuration
The following sample output shows the running configuration:
Phone1> show network running------ Network *RUNNING* Configuration ------Platform : Cisco IP Phone 7960Elasped Time: 00:18:11dhcp_server : 10.18.192.230my_ip_addr : 10.18.199.14subnet_mask : 255.255.255.0defaultgw : 10.18.199.1dyn_dns_addr_1 : 0.0.0.0dyn_dns_addr_2 : 0.0.0.0dns_addr : 10.18.192.48tftp_addr : 10.102.92.150dyn_tftp_addr : 0.0.0.0my_mac_addr : 0030:94c2:5d40domain_name : sip.commy_name : SIP003094C25D40Status Flags : 12300000ARP Table
The following sample output shows the ARP table by IP address:
Phone1> show arpArp Table:[00] IPAddr: 10.18.199.14 PortCnt: 0001 MacAddr: 0030:94c2:5d40Type: 00000001 GTick:00001287 LastTry: 00000000Mode: 00000001 Update: 00000000[01] IPAddr: 10.18.199.1 PortCnt: 0001 MacAddr: 0000:0c07:ac08Type: 00000001 GTick:00001287 LastTry: 00001287Mode: 00000001 Update: 00000000Flash Configuration
The following sample output shows the flash memory configuration:
Phone1> show config------ Current *FLASH* Configuration ------Platform : Cisco IP Phone 7960Elasped Time: 00:18:32dhcp_server : 10.18.192.230my_ip_addr : 10.18.199.14subnet_mask : 255.255.255.0defaultgw : 10.18.199.1dyn_dns_addr_1 : 0.0.0.0dyn_dns_addr_2 : 0.0.0.0dns_addr : 10.18.192.48tftp_addr : 10.10.92.150dyn_tftp_addr : 0.0.0.0my_mac_addr : 0030:94c2:5d40domain_name : sip.commy_name : SIP003094C25D40Status Flags : 12300000image_version : "P0S3-05-8-10"FirmLoadID : "PC13K030"DSPLoadID : "PS03AT36"network_media_type : Half10network_port2_type : Hub/Switchtos_media : 5phone_label : "user4X"tftp_cfg_dir : "./"phone_password : **********phone_prompt : "Phone1"language : englishsntp_mode : DirectedBroadcastsntp_server : 10.10.10.150time_zone : ESTdst_offset : 1dst_start_month : Aprildst_start_day : 0dst_start_day_of_week : Sundst_start_week_of_month : 1dst_start_time : 02dst_stop_month : Octdst_stop_day : 0dst_stop_day_of_week : Sundaydst_stop_week_of_month : 8dst_stop_time : 2dst_auto_adjust : 1time_format_24hr : 1date_format : M/D/Ynat_enable : 0nat_address : UNPROVISIONEDvoip_control_port : 5060start_media_port : 16384end_media_port : 32766sync : "1"xml_card_dir : ""xml_card_file : "CARD.XML"telnet_level : 2services_url : "http://10.10.149.2/ciscodir/directory.xml"directory_url : "http://10.10.93.154/CiscoServices/Directory.asp"logo_url : "http://10.10.207.20/projects/phone/company.bmp"http_proxy_addr : UNPROVISIONEDhttp_proxy_port : 80enable_vad : 1dial_template : "dialplan"callerid_blocking : 0anonymous_call_block : 0autocomplete : 1messages_uri : "1234567"dnd_control : 0preferred_codec : g729adtmf_outofband : avtdtmf_avt_payload : 101dtmf_db_level : 3line1_name : "43"line2_name : "44"line3_name : "duval"line4_name : "46"line5_name : "47"line6_name : "48"line1_authname : "UNPROVISIONED"line2_authname : "UNPROVISIONED"line3_authname : "UNPROVISIONED"line4_authname : "UNPROVISIONED"line5_authname : "UNPROVISIONED"line6_authname : "UNPROVISIONED"line1_password : **********line2_password : **********line3_password : **********line4_password : **********line5_password : **********line6_password : **********line1_shortname : "UNPROVISIONED"line2_shortname : "UNPROVISIONED"line3_shortname : "UNPROVISIONED"line4_shortname : "UNPROVISIONED"line5_shortname : "UNPROVISIONED"line6_shortname : "UNPROVISIONED"line1_displayname : "user43"line2_displayname : "user44"line3_displayname : "pgatour"line4_displayname : "user46"line5_displayname : "user47"line6_displayname : "user48"proxy1_address : "10.10.10.0"proxy2_address : "10.10.10.0"proxy3_address : "10.10.10.0"proxy4_address : "10.10.10.0"proxy5_address : "10.10.10.0"proxy6_address : "10.10.10.0"proxy1_port : 5060proxy2_port : 5060proxy3_port : 5060proxy4_port : 5060proxy5_port : 5060proxy6_port : 5060sip_retx : 10sip_invite_retx : 6timer_t1 : 2000timer_t2 : 4000timer_invite_expires : 180timer_register_expires : 3600proxy_register : 1proxy_backup : ""proxy_emergency : "UNPROVISIONED"proxy_backup_port : 6060proxy_emergency_port : 5060outbound_proxy : UNPROVISIONEDoutbound_proxy_port : 5060nat_received_processing : 0mwi_status : 0call_waiting : 1user_info : nonecnf_join_enable : 1remote_party_id : 0semi_attended_transfer : 1call_hold_ringback : 0cfwd_url : ""call_stats : 0auto_answer : 0speed_line2 : ""speed_label2 : ""speed_line3 : ""speed_label3 : ""speed_line4 : ""speed_label4 : ""speed_line5 : ""speed_label5 : ""speed_line6 : ""speed_label6 : ""IP Statistics
The following sample output shows the IP statistics:
Phone1> show ipIP Statistics:---------------------------------------------------Received 00002623, RxDrops 00000006RxFrags 00000000, RxFragDrops 00000000, RxReassembled 00000000Transmitted 00000869, TxDrops 00000000, TxFragments 00000000Use 'clear ip' to clear dataHow to Use the Phone Menus to Access Status Information
You can access several types of status information using the Settings button. The information that you can obtain can aid in system management and diagnosis of network problems. This section contains the following:
Viewing Status Messages
You can view status messages that you can use to diagnose network problems.
Procedure
Step 1 Select Settings > Status > Status Messages. The Status Messages menu displays.
Step 2 View information as needed.
Step 3 Select Exit.
Viewing Network Statistics
You can view statistics about the phone and network performance.
Procedure
Step 1 Select Settings > Status > Network Statistics. The Network Statistics menu displays.
Step 2 View the following information as needed:
•Rcv—Number of packets received by the phone, not through the switch.
•Xmit—Number of packets sent by the phone, not through the switch.
•REr—Number of packets received by the phone that contained errors.
•BCast—Number of broadcast packets received by the phone.
•Phone State Message—TCP messages that indicate the state of the phone. The following are possible messages:
–Phone Initialized—TCP connection has not gone down since the phone was powered on.
–Phone Closed TCP—TCP connection was closed by the phone.
–TCP Timeout—TCP connection was closed because of a retry timeout.
–Error Code—Error messages that indicate unusual reasons for which the TCP connection was closed.
•Elapsed Time—Length of time (in days, hours, minutes, and seconds) since the last power cycle.
•Port 0 Full, 100—Indication that the network is in a linked state and has autonegotiated a full-duplex 100-Mbps connection.
•Port 0 Half, 100—Indication that the network is in a linked state and has autonegotiated a half-duplex 100-Mbps connection.
•Port 0 Full, 10—Indicates that the network is in a linked state and has autonegotiated a full-duplex 10-Mbps connection.
•Port 0 Half, 10—Indication that the network is in a linked state and has autonegotiated a half-duplex 10-Mbps connection.
•Port 1 Full, 100—Indication that the network is in a linked state and has autonegotiated a full-duplex 100-Mbps connection.
•Port 1 Half, 100—Indication that the network is in a linked state and has autonegotiated a half-duplex 100-Mbps connection.
•Port 1 Full, 10—Indication that the network is in a linked state and has autonegotiated a full-duplex 10-Mbps connection.
•Port 1 Half, 10—Indication that the network is in a linked state and has autonegotiated a half-duplex 10-Mbps connection.
Step 3 Select Exit.
Note To reset the values, power the phone off and on.