System Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1)
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Using the Bulk Administration Tool, you can perform bulk transactions to the Cisco Unified Communications Manager database,
including importing and updating large numbers of end users, phones, and ports, in a single process. The Bulk Administration
Tool allows you to import the end user list, and end user configurations, from a CSV file into the database.
For details on how to use the Bulk Administration Tool to import end users, see the Bulk Administration Guide for Cisco Unified Communications Manager.
Assign any local end users that you provision to an access control group with the required role permissions. Local users include
any manually provisioned end users and any end users whom you import using the Bulk Administration Tool. Local users have
a User Status of 'Active Local User' in End User Configuration.
Assign a feature group template for the end user. When you assign the feature group template, the system assigns to the end
user the user profile, service profile, universal line and device templates, and self-provisioning settings that are associated
to that feature group template.
Add a New End
Use this procedure to add a new end user to the Unified Communications Manager database manually.
In Cisco Unified CM
User Management > End
Enter the User ID and Last name.
Choose the User Rank from the drop-down list.
Complete the fields in the End User Configuration window. For field descriptions, see the online help.
Use this procedure to assign provisioned users to an access control group. For LDAP Synchronized users that were assigned
to an access control group during the LDAP sync, you can also use this procedure to assign additional access control groups.
This may be useful if your LDAP sync configuration included a common access control group, but you require that some users
be assigned to additional access control groups based on their role.
From Cisco Unified CM Administration, choose User Management > User Settings > Access Control Group.
Find and select an access control group.
Add End Users to Group.
In the Find and List Users window, select the end users whom you want to add to the group.
Click Add Selected.
Apply Credential Policy to End User
Apply a configured credential policy to a specific end user password or end user PIN. You may need to do this if you need
to make an update from the default credential policy.
You can also apply a credential policy to an application user password. For details, see the Administration Guide for Cisco Unified Communications Manager.
From Cisco Unified CM Administration, choose User Management > End User.
Click Find and select the end user.
Click the Edit Credential button that corresponds to the password or PIN, depending on the credential to which you want to apply the credential policy.
From the Authentication Rule drop-down list, choose the credential policy that you want to apply.
Complete any additional fields in the Credential Configuration window. For help with the fields and their settings, see the online help.
Group Template to Local End Users
Assign a feature group template to a local
end user. A local end user is an end user who has been either added to the database manually, or imported using the Bulk
Administration Tool. Local end users are not synchronized with an external LDAP directory.
In Cisco Unified CM
Management > User/Phone Add > Quick
Find and select an end user.
From the Feature Group Template drop-down list, select the feature group template that you have configured for this end user.