User profiles contain common directory number and device settings. You can configure different user profiles that contain the most common directory number settings and device settings that your users require and then assign each user profile to the users that require those settings. You can configure different user profiles for different groups of users in your company, according to the phone line and phone setting requirements for each set of users.
For those end users who are enabled for self-provisioning, the phone and phone line settings from the user profile get applied to any new phones that the user provisions. If the user is not enabled for self-provisioning, the user profile settings can be applied to any new phones that the administrator provisions on behalf of the end user.
User profiles use settings from the following phone and phone line templates to build a profile for the end user:
Universal Line Template—a collection of common phone line settings that are typically assigned to a directory number. Universal line templates allow you to quickly configure phone lines for new directory numbers that get assigned to an end user.
Universal Device Template—a collection of common device settings that are typically assigned to a phone or other device. Universal device templates allow you to quickly configure new phones that get assigned to an end user.
User Profile Prerequisites
Before configuring your user profiles, make sure to plan how you are going to provision phones for your deployment. Decide whether you are going to use self-provisioning to allow end users to provision their own phones.
Assign the universal line and universal device templates to a user profile.
Universal Line Template
Configure a universal line template with common settings that are typically applied to a directory number. You can create one or more universal line templates to create a collection of settings that reflect the most common directory number configurations in your organization and, through the user profile, you can apply those settings to new directory numbers that you provision for a user.
In Cisco Unified CM Administration, choose the User Management > User/Phone Add > Universal Line Template.
fields in the
Universal Line Template Configuration window. See the
online help for more information about the fields and their configuration
Configure a universal device template. A
universal device template contains a set of common settings that are typically
applied to a phone, remote destination profile, or an extension mobility
profile. You can create one or more universal device templates that reflect the
most common device configurations in your organization and through a user profile, you can apply
those settings to any new devices that you provision for an end user.
Configure a user
profile that includes the universal line templates and universal device
templates that you want to assign to users who use that profile. You can also
enable self-provisioning for users who use this service profile.
Unified CM Administration, choose
Management > User Settings > User Profile.
Description for the user profile.
Universal Device Template to apply to users'
and Desktop Devices, and
Universal Line Template to apply to the phone lines
for users in this user profile.
If you want
the users in this user profile to be able to use the self-provisioning feature
to provision their own phones, do the following:
Allow end user to provision their own phones check
Provisioning once End User has this many phones field, enter a
maximum number of phones the user is allowed to provision. The maximum is 20.
If you want
Cisco Jabber users associated with this user profile, to be able to use the
Mobile and Remote Access (MRA) feature, check the Enable Mobile and Remote
Access check box.
this check box is selected. When you uncheck this check box, the
Jabber Policies section is disabled and No Service
client policy option is selected by default.
setting is mandatory only for Cisco Jabber users. Non-Jabber users do not need
this setting to be able to use MRA. MRA feature is applicable only for the
Jabber MRA users and not to any other endpoints or clients.
Jabber policies for this user profile. From the
Desktop Client Policy, and
Mobile Client Policy
drop-down list box, choose one of the following options:
No Service—This policy
disables access to all Jabber services.
IM & Presence only—This
policy enables only instant messaging and presence capabilities.
IM & Presence, Voice
and Video calls—This policy enables instant messaging, presence, voicemail, and
conferencing capabilities for all users with audio or video devices. This is
the default option.
desktop client includes Cisco Jabber for Windows users and Cisco Jabber for Mac
users. Jabber mobile client includes Cisco Jabber for iPad and iPhone users and
Cisco Jabber for Android users.