Self-Provisioning for End Users and Administrators
Self-Provisioning feature, you or an end user can add an
unprovisioned phone to a Cisco Unified Communications Manager system with
minimal administrative effort. A phone can be added by plugging it into the
network and following a few prompts to identify the user.
The feature lets administrators and users deploy a large
number of devices without interacting directly with the Cisco Unified
Communications Manager Administration GUI, but from the device itself. The
feature relies on you preconfiguring a number of templates and
profiles, so that when the phone attempts to self-provision, the necessary
information is available in the system for it to create a new device.
There are two
levels of configuration for Self-Provisioning:
Self-provisioning is not supported for secured endpoints.
The user level
You can set up
this feature at the system level from Cisco Unified Communications Manager
Administration under the
To set up this
feature, you can select one of the following modes:
- Non-Secure Mode
appropriately configured User Profiles, end users can provision their own
devices. These User Profiles may be shared by a group of users that share the
same characteristics. The User Profile contains the following settings:
administrator can set any User Profile as the system default.
In order to allow
a user to provision a new device using Self-Provisioning, the user must meet
the following criteria:
If you do not
configure a UDT in the User Profile, user assignment fails and plays the
following error message on the phone:
device could not be associated to your account. Please contact the System
administrator to complete provisioning.
Self-Provisioning must be enabled for the end user.
Self-Provisioning must be enabled even if the administrator
performs device self-provisioning on behalf of the user.
The user must
have a primary extension.
The user must
have the appropriate universal device template linked to the User Profile.
number of owned devices must be less than the Self-Provisioning limit that is
specified on the associated User Profile.
Self-Provisioning IVR Service
Self-Provisioning feature introduces a new service called Self-Provisioning IVR
service. When you dial the CTI RP DN that is configured on the
Self-Provisioning page, from an extension of a user that uses the IVR service,
the phone connects to the Self-Provisioning IVR application and prompts you to
provide the Self-Service credentials. Based on the validation of the
Self-Service credentials that you provide, the IVR service assigns the
autoregistered IP phones to the users.
You can configure
self-provisioning even if the service is deactivated, but the administrator
cannot assign IP phones to users using the IVR service. By default, this
service is deactivated.
When you upgrade
a previous release
Unified Communications Manager to Release 10.0, the
Unified Communications Manager will create a Universal Device
Template and a Universal Line Template which will retain the previous
configurations for Auto-Registration settings. After the upgrade, the values of
External Phone Number Mask will be populated in the
new Universal Line Template by
Unified Communications Manager and in the Line field of the Universal
Device Template respectively. And also, the
Unified Communications Manager populates the
Unified Communications Manager name for the Universal Device Template
and a Universal Line Template and configures the same values for