- Index
- Preface
- Cisco ATA 187 Analog Telephone Adaptor Overview
- Preparing to Install the ATA 187 on Your Network
- Installing the ATA 187
- Configuring the ATA 187
- Configuring Fax Services
- Troubleshooting and Maintenance
- Using SIP Supplementary Services
- Voice Menu Codes
- ATA 187 Specifications
- Recommended ATA 187 Tone Parameter Values by Country
- Glossary
Configuring the ATA 187
You must use Cisco Unified Communications Manager Administration to configure telephony features and assign users.
This chapter provides an overview of these configuration and setup procedures. Cisco Unified Communications Manager documentation provides detailed instructions for these procedures.
Telephony Features Available for the ATA 187
Table 4-1 lists the supported telephony features, many of which you configure by using Cisco Unified Communications Manager Administration.
|
|
|
|
|---|---|---|
Audible Message Waiting Indicator |
A stutter tone from the handset, headset, or speakerphone indicates that a user has one or more new voice messages on a line. Note |
For more information, refer to: • • |
cBarge |
Allows a user to join a non-private call on a shared phone line. cBarge adds a user to a call and converts it into a conference, allowing the user and other parties to access conference features. The phones support Barge on a shared conference bridge. |
For more information, refer to: • • • |
Call forward |
Allows users to redirect incoming calls to another number. Call forward options include Call Forward All, Call Forward Busy, Call Forward No Answer, and Call Forward No Coverage. |
For more information, refer to: • • |
Call pickup |
Allows users to redirect a call that is ringing on another phone within their pickup group to their phone. You can configure an audio and/or visual alert for the primary line on the phone. This alert notifies the users that a call is ringing in their pickup group. |
For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, Call Pickup. |
Call waiting |
Indicates (and allows users to answer) an incoming call that rings while on another call. Displays incoming call information on the phone screen. |
For more information, refer to the Cisco Unified Communications System Guide, Understanding Directory Numbers. |
Caller ID |
Displays caller identification such as a phone number, name, or other descriptive text on the phone screen. |
For more information, refer to: • • • • |
Conference |
• • |
For more information, refer to: • •
Note |
Direct transfer |
Allows users to connect two calls to each other (without remaining on the line). |
For more information, refer to the Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. |
Forced authorization codes (FAC) |
Controls the types of calls that certain users can place. Note |
For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, Client Matter Codes and Forced Authorization Codes. |
Group call pickup |
Allows a user to answer a call that is ringing on a directory number in another group. |
For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, Call Pickup. |
Hold/Resume |
Allows the user to move a connected call between an active state and a held state. Note |
For more information, refer to: Requires no configuration, unless you want to use music on hold. See Music on hold in this table for information. |
Meet-Me conference |
Allows a user to host a Meet-Me conference in which other participants call a predetermined number at a scheduled time. |
For more information refer to Cisco Unified Communications Manager Administration Guide, Meet-Me Number/Pattern Configuration. |
Message Waiting |
Defines directory numbers for message-waiting on and message-waiting off indicator. A directly connected voice-messaging system uses the specified directory number to set or to clear a message-waiting indication for a particular Cisco Unified IP Phone. |
For more information refer to: • • |
Message waiting indicator |
A light on the handset that indicates that a user has one or more new voice messages. |
For more information refer to: • • |
Music on hold |
Plays music while callers are on hold. |
For more information refer to Cisco Unified Communications Manager Features and Services Guide, Music On Hold. |
Privacy |
Prevents users who share a line from adding themselves to a call and from viewing information on their phone screens about the call of the other user. |
For more information refer to: • • • |
Redial |
Allows users to call the most recently dialed phone number by pressing a softkey. |
Requires no configuration. |
Shared line |
Allows a user to have several phones that share the same phone number or allows a user to share a phone number with a coworker. |
For more information refer to the Cisco Unified Communications Manager System Guide, Understanding Directory Numbers. |
Speed dialing |
Allows users to speed dial a phone number by entering an assigned index code (1 to 9) on the phone keypad. Note Users assign index codes from the User Options web pages. |
For more information, refer to: • • |
Time Zone Update |
Updates the IP phone with time zone changes. |
For more information, refer to the Cisco Unified Communications Manager Administration Guide, Date/Time Group Configuration. |
Voice-messaging system |
Enables callers to leave messages if calls are unanswered. |
For more information refer to: • • |
Configuring Product Specific Configuration Parameters
Cisco Unified Communications Manager Administration allows you to set some product specific configuration parameters for the ATA 187. Table 4-2 lists the configuration windows and their paths to configure the parameters.
Table 4-3 lists the configuration parameters you can set using Cisco Unified Communications Manager Administration.You can set the configuration parameters using any of the three configuration windows listed in Table 4-2.
When you set the parameters, select the Override Common Settings check box for each setting you wish to update. If you do not check this box, the corresponding parameter setting does not take effect.
Note
Some ATA 187 parameters are set from port 1 only. Setting the parameters from port 2 will have no effect. Set the following parameters from port 1 only—IVR Password, Phone Load Name, CDP, and Web Access.
Adding Users to Cisco Unified Communications Manager
Adding users to Cisco Unified Communications Manager allows you to display and maintain information about users and allows each user to perform these tasks:
•
Access the corporate directory and other customized directories from an ATA 187.
•
Create a personal directory.
•
Set up speed dial and call forwarding numbers.
•
Subscribe to services that are accessible from an ATA 187.
You can add users to Cisco Unified Communications Manager using either of these methods:
•
To add users individually, choose User Management > End User from Cisco Unified Communications Manager Administration.
Refer to Cisco Unified Communications Manager Administration Guide for more information about adding users. Refer to Cisco Unified Communications Manager System Guide for details about user information.
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