Set Up Server Address

You must set up the Cisco Network Plug and Play mobile app with the Cisco APIC-EM controller IP address before using it to deploy devices.

1. Tap Settings on the main menu.

2. In the Server URL field, enter the IP address of the APIC-EM controller.

3. In the Username and Password fields, enter the username and password credentials for a user account configured with the Installer role. Get this information from the APIC-EM controller administrator.

4. Tap Test Connection to test the APIC-EM controller connection and show the status.

5. If the connection is successful, tap Save in the upper right corner, then Done in the upper left corner, to return to the main screen.

An icon at the top right side of the main menu shows with a green check mark if the server connection is good or a red X if there is no connectivity. While connecting, the icon is orange.

The mobile app must be able to connect through 3G, 4G, or WiFi to the Cisco Network Plug and Play application to download device bootstrap configurations.

Deploy Devices

Deploying a device means to deliver a bootstrap configuration file to the network device. The device then contacts the Cisco Network Plug and Play application, which completes device configuration automatically.

1. Use the special serial console cable to connect your mobile device to the Cisco network device console port.

The following console cable is needed, depending on whether your mobile device is an iOS or Android device:

–iOS device: Redpark Lightning Console Cable ( L2-RJ45V), for iOS devices with the Lightening (8-pin) connector, or Redpark Console Cable ( C2-RJ45V), for iOS devices with the older 30-pin connector.

–Android device: Airconsole bluetooth adapter

2. Tap Deploy Devices on the main menu.

3. Select a Site.

4. If the network administrator has preconfigured the device serial number, deployment starts automatically.

5. If deployment does not start automatically, select the device from the Devices list and then tap Deploy Bootstrap.

If there is no bootstrap configuration defined for the device, the device deployment status is displayed and you will not see the Deploy Bootstrap button.

To view any installation notes that the network administrator has set for you, tap Notes, below the device list.

An icon at the top left side of the main menu shows with a green check mark if the device connection is good or a red X if there is no connectivity. While connecting, the icon is orange.

Note: After disconnecting the console cable from the network device, if you want to connect it to a different network device, you must first manually refresh the mobile app to reflect the correct status when connecting to the new device.

IMPORTANT: If you have an iOS mobile device with a Redpark cable and are deploying multiple network devices, after you are done with one device, you must unplug the Redpark cable from both your mobile device and the network device to close the serial connection. If you do not disconnect the cable from your mobile device, the serial session is not closed and the wrong configuration could be deployed on the next device.

Note: This function is not supported for Cisco wireless access point devices.

View Deployment Status

You can view deployment status for any pre-provisioned device from the Cisco Network Plug and Play application. A console cable does not need to be connected to a device, as the status comes from the server.

1. Tap Deployment Status on the main menu.

2. Tap Site Provisioning at the top.

3. Select a site to see the deployed and pending devices for the site.

4. Select a device to see details.

The mobile app displays the device details, provisioning status, and history of provisioning operations.

To see unplanned device status, follow these steps:

1. Tap New/Unclaimed Devices at the top.

2. Select a time range to see devices added within the selected period.

Note: This function is not supported for Cisco wireless access point devices.

Register Device Serial Numbers

You can register device serial numbers with the Cisco Network Plug and Play application without deploying the devices.

1. Tap Register Device on the main menu.

2. Tap Scan for Serial Barcode and then hold the mobile device camera about three inches from the network device barcode and tap the scanning screen to read the barcode. The camera must have a resolution of 3 megapixels or better.

3. If you are unable to scan the device barcode, you can enter the device serial number manually and tap Register Device.

Troubleshooting

You can do the following troubleshooting operations:

■Check the status of the Cisco Plug and Play IOS Agent

■Check the status of the APIC-EM controller connection

■Use the mobile app as a terminal console to enter device CLI commands

■Perform a factory reset on the device

■View and email log files

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