Table Of Contents
Global User Account Settings
Adding Your Users to the System
Add, Delete, and Move Users
Using Batch Commands to Add Users
What Next?
Global User Account Settings
The settings below can be configured depending on your business email security policy.
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Item
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Description
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General Settings |
Sets general characteristics of this organization, and policies that apply to its users. Changes below are applied to this organization, new suborgs added later, and can optionally be copied to existing sub-orgs. |
DNS Instructions |
Insert the following DNS MX records at a higher priority than your current DNS MX records for your domain. (This changes the preferred mail hosts for your domain to the servers of your new email protection service.) |
User Access |
Controls whether users may access and/or modify Message Center settings. |
Default User |
The following default user settings are copied to new users when they're first added to this organization. You can also reset an existing user to these settings from the user overview page. Associate the default user for a given org with a user address from the org's general settings page. Click an icon to manage settings for this user. Note that user settings override org-level settings. You can also suspend the user, reset settings to the org's default user, delete the user, or add a new user to this organization. |
Notifications |
Manage notification messages sent to users in this organization. To change settings, click the Edit link above. To customize message texts, click a link below. (By default, messages include your company name and do not typically need to be customized.) |
Usage Details |
Breakdowns of your usage details are available to download for your review, analysis, and use. These monthly statements (posted on the 1st of every month) can be very helpful for extracting the settings and locations of users. |
Password Policies |
Sets length, Complexity, maximum age, history and lockouts of User login credentials and enforces user security to comply with business security policies. |
Adding Your Users to the System
This is the most important activity that is required to utilize the ScanSafe Email Control service fully.
By default, virus blocking is enabled for all users within your domain (whether registered or not) once your MX records have been changed successfully.
However, the filtering of messages and quarantine services require users to be added to the system.
There are two features that can be used to auto create users. These can be found within "General Settings" mentioned in the previous section and are called:
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SmartCreate - Turn on to have user accounts created automatically. Read Help for detail
•SMTP Autocreate - Users are created when an email server accepts the recipient with a 250 code
However, these functions create individual accounts for all users and User Aliases which will be add to your total seat count. Any accounts over the number of users that has been contracted for will be charged at a per user basis. Please contact ScanSafe Support if you have any further questions.
In addition users can be added using the Batch command to import large numbers of users and individual addresses.
Add, Delete, and Move Users
Step 1 Login to the portal and click the email tab from the top menu bar.
Step 2 Select "Orgs" from the Orgs and Users sub service menu.
Step 3 Select the add users link beside the Users Org.
Step 4 On the Add, Delete, and Move Users page, enter addresses of all users in your domain that should receive filtering.
Separate each address with a comma or line break. Each user should already have an
email account on your server.
Tip Easily add several users at once by pasting their addresses from a text user database.
a. Click Add Users.
b. Optionally check "Welcome users upon creation."
This sends users a Welcome notification email right away. Otherwise, users are welcomed later, during off-peak hours (for example, early morning in Pacific Standard Time). This notification won't be sent if you chose not to enable Notifications when you initially signed up for service.
c. Add users to the appropriate place in your organization hierarchy by opening the list at the lower left of the form and selecting the organization with "Users" in its name.
Add Users Form
Step 1 Enter each user address on its own line.
Step 2 Optionally select this option.
Step 3 Choose the third organization from the list-the one with "Users" in its name.
Once user email addresses are entered click add user button. The default user setting will be used as the template settings for any users created. The only exception to this rule is if the users are being created within a custom Org with different settings configured for that Org.
The same steps as above applied when using this interface to move and delete users.
Congratulations! Email Control is now activated for all users entered above.
Using Batch Commands to Add Users
Step 1 Login to the portal and click the email tab from the top menu bar.
Step 2 Select "Batch" from the Orgs and Users sub service menu.
Step 3 Enter your commands or upload a text that has been previously written.
Step 4 If either commands have been entered or a batch file uploaded, the validate button must be pressed to resolve any issues with the file or command entered before submitting.
Step 5 Once validation is successful click the "submit Job" Button.
What Next?
Now that Email Control is working for the users you added in one domain, you should:
•Add your remaining users: For users to receive email protection, their email addresses must be added to the service.
•Configure your firewall to accept traffic only from the data center. This ensures that spammers can't bypass the ScanSafe data center and send spam directly to your users.
•Adjust filter settings and set other policies for users, such as the types of messages they can receive, their allowed and blocked senders, and more.
•Explore other features of the Administration Console for customizing, managing, and monitoring your service.
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