Recover a Cisco N9000 series switch

If a Cisco N9000 series switch encounters issues, such as becoming unresponsive and remaining stuck at the login screen, you must recover the switch to restore its functionality. This process involves reloading the switch with a Cisco Nexus Hyperfabric operating system image that includes an updated agent.

Supported hardware and software versions

You can recover a switch only on select BIOS versions. To confirm compatibility, check the BIOS version displayed in the banner after the system reboots.

This table provides the supported hardware model and minimum BIOS versions.

Supported hardware model and minimum BIOS versions

Hardware model

Minimum BIOS version

N9K-C93108TC-FX3

01.10

N9164E-NS4-O

01.15