Cisco Crosswork Cloud Frequently Asked Questions (FAQs)

Welcome to the Cisco Crosswork Cloud FAQs. These FAQs are designed to provide you with comprehensive answers to common questions about Cisco Crosswork Cloud, a powerful suite of SaaS-based services that enhance network operations. Crosswork Cloud offers always-on, up-to-date solutions to improve routing health, increase network visibility, and maintain trustworthy infrastructure. Whether you're looking to understand more about Crosswork Network Insights, Traffic Analysis, or Trust Insights, our FAQs aim to address your queries and help you leverage the full potential of Crosswork Cloud for your network operations

FAQs

Question

Response

Can I buy Crosswork Network Insights from AWS Market Place?

Yes, you can purchase a subscription from the AWS Market Place here https://aws.amazon.com/marketplace/search/results?searchTerms=Crosswork+Cloud+Network+Insights

Can I buy Crosswork Network Insights from a Cisco Partner or Reseller?

Yes, you can continue to purchase your Crosswork and other Cisco services our Partner and Reseller network. To locate a partner year you go here:https://locatr.cloudapps.cisco.com/WWChannels/LOCATR/openBasicSearch.do

Can I use a credit card or payment card to purchase Crosswork Network Insights?

Yes, however you must purchase via the AWS Market Place here:

https://aws.amazon.com/marketplace/search/results?searchTerms=Crosswork+Cloud+Network+Insights

What happened to BGPmon?

BGPmon has been deprecated. Cisco Crosswork Cloud represents the next step in the evolution of network management solutions, building upon the robust foundation established by BGPmon. Crosswork Cloud offers a more comprehensive suite of services that are always up-to-date and accessible. This evolution ensures the benefits of improved routing health, increased network visibility, and a trustworthy infrastructure are maintained, without losing the functionalities that have been relied upon with BGPmon.

How do I request a trial of Crosswork Cloud?

You can request to sign up for a trial here: https://crosswork.cisco.com/#/signup

What protocol is supported by Crosswork Network Insights?

Crosswork Network Insights supports BGP version 4.

Can I connect my internet peering routers to Crosswork Network Insights?

Yes, Crosswork Network Insights offers a dedicated page that facilitates the import or configuration of new Peermon sessions. This feature ensures compatibility with the legacy BGPmon.net Peermon, maintaining the same level of functionality and support

Can I collect BPG from within my own network?

Yes, by configuring your peers and monitoring BGP events.

Do you support Netflow?

Yes, Cisco Crosswork Traffic Analysis utilizes NetFlow to provide comprehensive insights into network traffic flows. This enables network operators to understand traffic patterns, identify congestion points, and optimize network performance

What alert notification methods does Crosswork Cloud support?

You can have Crosswork Cloud alert you using these methods:

  • email,

  • sms,

  • syslog via AWS S3 storage,

  • syslog via Google storage,

  • Pager Duty,

  • Webex, and

  • Slack channel.

 Note

Other notification methods can be requested via feature requests.

Reference Document Links