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Updated:August 1, 2017
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Generate Tech-Support Information on an Sx350 Series Managed Switch Using the Web-based Utility
The Tech-Support Information provides a detailed log of the device status. This is valuable since it shows the output of many show commands, including debug command, in a single command.
This article aims to show you how to generate and copy the show-tech support information on an Sx350 Series Managed Switch using the web-based utility.
Generate Tech-Support Information
Step 1. Log in to the switch web-based utility and go to Status and Statistics > Diagnostics > Tech-Support Information.
Step 2. Click on the Generate button at the lower left portion of the Tech-Support Information page.
Step 3. Click OK on the Confirm Tech-Support Request popup window.
The screen will then display the whole tech-support information.
Step 4. (Optional) Click on the Select tech-support data link to copy the information for backup purposes.
You should now have successfully generated the tech-support information.