Understand how to Disable IPv6 for Umbrella

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Updated:September 22, 2025

Document ID:224975

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Windows 7, 8.1 and 10

Policy Editor

Windows 8

Introduction

This document describes how to disable IPv6 for Umbrella.

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on Cisco Umbrella.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.

Overview

There are times when functionality in Umbrella is not available when IPv6 is enabled. In some cases, you can be asked to disable IPv6 in order to get filtering through Umbrella's service. To disable IPv6 on your computer, complete the steps based on your operating system.

Mac OSX

1. Go to System Preferences.

System Preferences

2. Select Network.

Network

3. Select the first connection in your list and select Advanced.

Advanced

4. Select Local-Link only or off for Configure IPv6.
Local Link Only

Note: Depending on the version of OSX, this can be turned off and just set to Local-Link only.

Windows

There are two options for disabling IPv6 in Windows. The first is to disable IPv6 completely, and the second is to disable it on your current network device. It is preferable to disable it via method 2. However, method 1 is easier to accomplish.

1. Disable completely: Microsoft has made an easy fix for this. Please see this Microsoft Support page and download the "Disable IPv6" Microsoft FixIt. In the event that this is needed once again in the future, there is also an "Enable IPv6 FixIt" available for download.

2. Disable IPv6 on the network connection.

These instructions cover Windows 7, 8 and 10.

Windows 7, 8.1 and 10

Policy Editor

1. Select the Start menu > Control Panel.

start_win7_1.gif

2. Select Network and Sharing Center.

start_win7_2.gif

3. Under Active Networks, select your primary connection or Local Area Connection.

start_win7_3.gif

4. Select Properties.

Windows 7 can prompt you for permission to make network setting changes.

Properties start_win7_4.gif

5. Unselect Internet Protocol Version 6.

Disable IPv6

6. Select OK.

Windows 8

1. From the Windows 8 Start menu, go to Desktop.

2. Select the Desktop tile.
Start start_win8_1.png

3. From the Desktop, right-click the Networks icon and select Open Network and Sharing Center.
start_win8_2.png

4. Under Active Networks, Select your primary connection or Local Area Connection.

While in the Open Network and Sharing Center, select the current active connection or the connection that you want to configure Umbrella on. In this example, the Ethernet adapter is the active connection.

Select Ethernet. start_win8_3.png