SOAR Standby Failover Script Failed (No such file or directory: '/opt/phantom/data/archive/.git_ssh')

Applicability

Description

Set up warm standby on SOAR 5.3.5 shows an error message about a missing file.

[Errno 2] No such file or directory: '/opt/phantom/data/archive/.git_ssh'

Based on the above error message, the standby server is missing the file '/opt/phantom/data/archive/.git_ssh'.

Investigation

To Reproduce:

[root@SOAR bin]# phenv python /opt/phantom/bin/setup_warm_standby.pyc --standby-mode --convert-to-primary --ignore-package-updates
========= In Standby mode, Processed Params =========
Current Splunk SOAR Version: 5.3.5.97812
Validating config
Done
Testing if primary is running
Your last database update was more than 10 minutes ago. Are you sure you want to continue making the standby node primary? [y/N]: y
Deleting key to disconnect rsync from Primary
Stopping postgres recovery
Configuring Vault
Working on App States
Working on PlaybooksException:
[Errno 2] No such file or directory: '/opt/phantom/data/archive/.git_ssh'
Message:
Script execution
========= In Standby mode, Script Failed =========

Resolution

It is recommended to follow below steps:

1. Copy below file from the other node putting it in this path:

   '/opt/phantom/data/archive/.git_ssh'

If it doesn't fix the error then:

2. Undo and redo the warm standby configuration.

If the error is still there:

3. Please schedule an upgrade of SOAR to version 6.0.2 or newer.